Capitol Chevrolet
Austin, TX
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Purchasing the car was great - great sales team; but the service department is the WORST! You can't get a hold of anyone - they either hang up or will not return your calls. The first service I had th service department is the WORST! You can't get a hold of anyone - they either hang up or will not return your calls. The first service I had there shortly after purchasing my car, they had replaced my transmission with the incorrect part - this service was six weeks long and they used the wrong part - I had to take it back for them to correct their error - more time without a car. Having a similar issue all over again, and guess what - still can't get a hold of anyone. Tried calling morning, afternoon, evening, and even online via Live Chat - for TWO days - still no response. They hang up or will not reply to voicemail. Anytime I have to take my car in for service at Capitol Chevrolet - mostly for recalls - I feel sick to my stomach for the travesty that is about to occur each and every time. xxxx poor customer service. I can only recommend that if you choose to purchase your car from Capitol Chevrolet, that you find somewhere else for any kind of maintenance service. Literally the worst service I've ever had in my entire life - not just once - each and every time I have to deal with their service department. If I could give ZERO stars, that would be too many! More
Sales rep was professional and followed thru with the purchase of my new vehicle. Kudos to Noe! Great service. I will definitely recommend Noe and Capital Chevrolet. purchase of my new vehicle. Kudos to Noe! Great service. I will definitely recommend Noe and Capital Chevrolet. More
He is doing good services and he is a very nice person.es buena persona te atiende bien.es muy amable con los clientes. Si lo recomiendo. buena persona te atiende bien.es muy amable con los clientes. Si lo recomiendo. More
Todo muy vien David lo máximo Buen trabajo Me Todo muy vien David lo máximo Buen trabajo Me atendió muy vien No tengo queja David lo máximo Todo muy vien David lo máximo Buen trabajo Me atendió muy vien No tengo queja David lo máximo More
Devon was so patient and very efficient with getting us what we wanted and needed. He is very understanding and sincere I will definitely refer all family and friends to him! what we wanted and needed. He is very understanding and sincere I will definitely refer all family and friends to him! More
Quiero agradecerle a Joana por toda su atención y ayuda en mi segunda compra con ella. Me explica todo en detalle y me hizo sentir muy cómoda.La recomiendo 100% en mi segunda compra con ella. Me explica todo en detalle y me hizo sentir muy cómoda.La recomiendo 100% More