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Capitol Chevrolet

Austin, TX

4.8
2,295 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,295 reviews

June 16, 2022

Best experience I’ve had with service dept in 20 years. Service advisor(Ivon Gomez) was outstanding and kept me up to date and addressed all my concerns in a timely manner. Very happy for a change leaving More

by Russell.walker17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivon Gomez
Jun 17, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

June 15, 2022

Caught a nail in the sidewall of my 2022 Tahoe. Drove past Discount Tire to get to Capitol Chev. I'm so glad I did! We were leaving town that afternoon. You're team was AMAZING. Service manager got More

by Jcannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jun 17, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

June 14, 2022

Taylor from Capitol Chevrolet in Austin, is an asset to the business. Phenomenal customer service! More

by ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 15, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

June 14, 2022

Oil change, tire rotation, and look at a warranty issue. Everything went perfectly: the part we needed was ordered, the oil and tire rotation were perfectly performed. More

by AustinDiamondBuyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 16, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

June 13, 2022

It was a very clean dealership and all the staff was excellent , thank you for everything y’all did for us . More

by Bubbat821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan , Marty Avelar
Jun 14, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

June 12, 2022

Treat I received was very good. I drove in to get my car serviced. As I was getting out of my car, I was greeted by one of your reps & was someone would be with me to help me. More

by chknlittle7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastacio(?)
Jun 14, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 12, 2022

Sebastian was absolutely great. He stands out from all the bad car salesmen out there. He did everything he could to help us get the car we wanted and made sure we were gonna walk o More

by Vigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski
Jun 14, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 11, 2022

Service was quick. Communication was not really good. They said they called on Thursday to let me know by voicemail that my truck was ready but I received no such voice More

by bmd113049
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember which one.
Jun 13, 2022 -

Capitol Chevrolet responded

Thank you for your feedback!

June 11, 2022

friendly employees. clean rest rooms. I got in and out in about 45 minutes after schefuled appt time More

by rockingbr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept
Jun 13, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

June 11, 2022

You have a diamond in the raw with Ke’Nisha! She made this experience comfortable giving us the opportunity to bring a beautiful vehicle home. More

by denalflynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ke’nisha Villery
Jun 11, 2022 -

denalflynn responded

There were a couple of times we wanted to leave because the process was too lengthy. Ke’Nisha calmed us and made us comfortable. I wish her much success!

Jun 11, 2022 -

denalflynn responded

See above

Jun 13, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback, from all of us here at Capitol Chevrolet!

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