Back

Capitol Chevrolet

Austin, TX

4.8
2,179 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 2,179 reviews

March 29, 2022

Ms.Mercedes Simmons is on top of her game.Very polite,helpful and professional.Very satisfied with the service More

by Prudel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Simmons
Mar 30, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 29, 2022

Comfortable waiting area. I like the way the service attendant stays in touch. Fairly decent time in completion More

by Nanee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lafayette in service… pleasant
Mar 31, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Mar 31, 2022 -

Nanee1 responded

Lafayette responded very well to me. Waiting room is very comfortable.

March 29, 2022

Great place, helpful and friendly. I will be back for future trucks. Hunter did a great job helping me find a truck. Thanks to the manager for his piece too! More

by jrock7370
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lipinski, Hunter Norwood, Phillip Ahearn
Mar 30, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 28, 2022

Everyone did what they said they would do and in the time we had agreed to have been a customer since the late nineties More

by jrfleace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 29, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback, from all of us here at Capitol Chevrolet!

March 26, 2022

This was the best experience I’ve had purchasing a vehicle. Capitol Chevrolet has great people with great knowledge that are humble, respectful and very professional. I’m referring all friends and fam More

by lujan_marco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Klingele, Isaiah Hinton
Mar 28, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

March 25, 2022

Be aware they don’t answer their phones. It took me about five times until someone was able to answer my phone call. Their communication with customers have to improve! I wasn’t satisfy esp More

by Laavasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Vasquez
Mar 30, 2022 -

Capitol Chevrolet responded

We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. Please reach out to Rebecca Abeyta at Rabeyta@captiolchevy.com to discuss this further.

March 24, 2022

Quick and efficient service. They took care of everything I needed and were in communication through the entire process. I’ll be coming back. More

by agbluesband
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Tabira
Mar 25, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

March 23, 2022

Always do a great customer service , will gladly recommend this dealer ship to my friends and family! More

by Chuco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hal Service Advisor
Mar 25, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 23, 2022

Great speedy service. The place was busy but despite that the vehicle was ready even earlier than they predicted. More

by crsh9904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lafayette
Mar 25, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 23, 2022

Free oil changes came with the purchase of my vehicle and I’ve never felt pressured to have additional work done when I took my car in for an oil change. Today the mechanic noticed a couple of areas where I More

by Sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mercedes Simmons
Mar 25, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

...
123
...