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Capitol Chevrolet

Overview Reviews (2,179) Inventory (727)

Capitol Chevrolet

Name: Capitol Chevrolet
Address: 6200 S I-35 Frontage Rd, Austin, TX, 78745, US
Telephone: (737) 219-7300
Rating: 4.8

4.8

2,179 Reviews

6200 S I-35 Frontage Rd, Austin, Texas 78745

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Sales: (737) 219-7300

Service: (737) 219-7500

Parts: (737) 219-7444

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Capitol Chevrolet

Austin, TX

Overview

Reviews

Vehicles

4.8

2,179 Reviews

Call Dealership (737) 219-7300

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6200 S I-35 Frontage Rd

Austin, TX

78745

Directions

4.8

2,179 Reviews

Write a review

View 7 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Finance Experience

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View 7 Awards

Overview Reviews (2,179) Inventory (727)

Contact Capitol Chevrolet

Sales: (737) 219-7300

Service: (737) 219-7500

Parts: (737) 219-7444

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Showing 2,179 reviews

April 05, 2022

SERVICE VISIT

Capitol Chevrolet offers excellent and reassuring service with a professional and helpful staff. I highly recommend this dealership. with a professional and helpful staff. I highly recommend this dealership. More

by Shelley

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Hal Bogatz

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Apr 07, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 01, 2022

SALES VISIT - NEW

Super friendly (but not pushy! ) sales professionals. Everyone I interacted with was eager to help. ) sales professionals. Everyone I interacted with was eager to help. More

by TeamJordan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jessie Polk

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Apr 04, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

April 01, 2022

SALES VISIT - NEW

I am writing this review in hopes of protecting others from experiencing the problems and negative issues I recently experienced with both Jud Louis Reyes and Capitol Chevrolet!!! 1. They lost my vehic from experiencing the problems and negative issues I recently experienced with both Jud Louis Reyes and Capitol Chevrolet!!! 1. They lost my vehicle sticker on my window and have failed to replace it. 2. They charged me for some exterior film work like “cup holders” but never did the work and have refused to reimburse me. 3. The charged me for tinting the windows but another tint company had to redo it because of very poor quality. 4. They promised to re-cover my 2022 corvette after my inspection but left it uncovered for 2 weeks. Another company had to wash the outside and clean the inside and stated that they have never seen a new car this filthy. 5. I paid a $1,000 cash deposit to secure this corvette and that deposit was to be applied towards closing costs. At closing they denied this but after 2 weeks of complaining, I finally received a credit. 6. Senior management/ownership has never returned my calls and the sales rep, Jud Louis Reyes, has either ignored me or lied. More

by Rich

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Judlouis Reyes

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April 01, 2022

SERVICE VISIT

Best customer service fast and honest service advisors best experience I’ve had at a dealer. best experience I’ve had at a dealer. More

by Brandoncuevas512

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Lafayette in service

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Apr 04, 2022 -

Capitol Chevrolet responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 01, 2022

SERVICE VISIT

It’s a wonderful experience they change my oil and call me early chevy dealers is great the customer service department is great me early chevy dealers is great the customer service department is great More

by Susana salazar puente

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Lean help me great

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Apr 01, 2022 -

Susana salazar puente responded

I like capitol chevy my truck is run good they recommended the service needed I recommend chevy it’s a great thanks so much for help me

Apr 01, 2022 -

Susana salazar puente responded

Sell the department it’s great thanks so much to staff chevy

Apr 02, 2022 -

Susana salazar puente responded

Recommend to buy your new vehicle

Apr 04, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 31, 2022

SERVICE VISIT

Very professional great customer service. Lafayette was handling my vehicle. On top of his game and kept me informed with every step. Lafayette was handling my vehicle. On top of his game and kept me informed with every step. More

by Jgreen37

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Lafayette Turner

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Apr 01, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 31, 2022

SERVICE VISIT

Quick and efficient. Advisor did good job keeping me informed. Paying was easy and quick. Advisor did good job keeping me informed. Paying was easy and quick. More

by raemu10

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Service

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Apr 04, 2022 -

Capitol Chevrolet responded

Thank you for your positive feedback!

March 31, 2022

SALES VISIT - NEW

Kind . very knowledgeable no pressure. Would like yo say also salesman Eddir balderas and credit finance Chris Are Super all ur salesman say hello and ask if very knowledgeable no pressure. Would like yo say also salesman Eddir balderas and credit finance Chris Are Super all ur salesman say hello and ask if u need ANYTHING More

by Bclopez55

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Lipinski, Eddie Balderas

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Apr 01, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 30, 2022

SALES VISIT - NEW

More than excellent service. I drove from San Antonio to Austin so that I can order and then purchase my Traverse. Hunter, Taylor and Ralph went above and beyond! You have gaine I drove from San Antonio to Austin so that I can order and then purchase my Traverse. Hunter, Taylor and Ralph went above and beyond! You have gained a new loyal customer. More

by lvillasteele

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Taylor Norwood and Ralph Ayala 5 stars , Hunter Norwood

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Mar 31, 2022 -

Capitol Chevrolet responded

Thank you for your positive review!

Apr 30, 2022 -

lvillasteele responded

Anytime

March 30, 2022

SERVICE VISIT

Good communication throughout. Service completed in a timely manner in regards to scheduled appointment time. Service completed in a timely manner in regards to scheduled appointment time. More

by Ephillips550

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Lafayette Maurice

Report | Print

Mar 31, 2022 -

Capitol Chevrolet responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Capitol Chevrolet

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Showing 2,179 reviews

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