Capitol Chevrolet
Austin, TX
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Not sure what voo-doo magic this dealership performed to earn a 4.8 rating. My recent experience with Capitol was far from 4.8. I would give it a 1.0. They advertise vehicles as if the vehicle is actually o earn a 4.8 rating. My recent experience with Capitol was far from 4.8. I would give it a 1.0. They advertise vehicles as if the vehicle is actually on their lot to sell. Once you call, the vehicle was just sold but they have an identical one "in transit". Then you're advised to put down $1,000 to "hold" the vehicle. Once they have your deposit, the story shifts from "in transit" to it hasn't left the factory yet and we don't know when it will be here. When you decide you're no longer interested in the vehicle, good luck getting your deposit back, despite never signing any paperwork and several phones calls. It appears this dealership is in the business of collecting deposits to "hold" vehicles that they don't have to sell. Total scam artists. Buyers BEWARE. Oh yeah, they also signed me up for Sirius on a vehicle I don't have and never will have. More of my time wasted straightening out this mess. More
Excellent customer service from both sales and finance. No hassle what so ever, it was fast and easy, worth the 3 1/2 drive to buy from this dealership No hassle what so ever, it was fast and easy, worth the 3 1/2 drive to buy from this dealership More
So grateful with capitol chevy, best dealer in town. Staff so friendly they walk us through any questions wee had they happily explained everything Staff so friendly they walk us through any questions wee had they happily explained everything More
From Tyler in sales to Rafael in finance answered all questions very patient ,awesome personalities and,informative you guys "ROCK". Thank you guys and Capitol Chevrolet made a dream come true. 🖤🌹🖤 questions very patient ,awesome personalities and,informative you guys "ROCK". Thank you guys and Capitol Chevrolet made a dream come true. 🖤🌹🖤 More
Thank you Christopher Ledezma for all your hard work and excellent customer service. You really listened to my needs and wants and made it happen. Thanks Z! Much appreciated. Super happy customer here. Keep excellent customer service. You really listened to my needs and wants and made it happen. Thanks Z! Much appreciated. Super happy customer here. Keep up the great work. Also shout out to Drew and Jesse. Thanks for my $25 gift card! More
Chase S. Helped me out yesterday and made the buying process easy! He made sure I understood everything and had no questions. He didn’t pressure me as most de Helped me out yesterday and made the buying process easy! He made sure I understood everything and had no questions. He didn’t pressure me as most dealerships do. He understood my budget and needs and kept it in mind the whole time! He went out of his way for me! Definitely recommend Capital Chevrolet and definitely ask for Chase! More