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Capitol Chevrolet

Austin, TX

4.8
2,283 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,283 reviews

January 21, 2025

Within an hour and a half I was back in the uber to pick up my truck. Smoothest operation I’ve experienced at a dealership in a long time. More

by bsbrewer78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 22, 2025 -

Capitol Chevrolet responded

We are thrilled to hear about your smooth and efficient experience at our dealership! Your feedback highlights exactly what we strive for: prompt service and a hassle-free operation. Getting you back in your vehicle quickly and efficiently is our top priority, and we're glad to know we delivered on that promise during your visit. Our team is dedicated to providing an excellent customer experience, and it's rewarding to hear that we achieved this for you. Thank you for taking the time to share your positive experience. We truly appreciate your support and look forward to serving you again in the future!

January 19, 2025

I love my Chevy and the service area. Having my truck ready for the road.thank you. More

by Michelle.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Erwin
Jan 21, 2025 -

Capitol Chevrolet responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your Chevy and that you had a positive experience in our service area. Ensuring your truck is ready for the road is our top priority, and it’s great to know we met your expectations. Your satisfaction means a lot to us, and we appreciate you taking the time to share your thoughts. If you need any further assistance or service in the future, please don’t hesitate to reach out. Thanks again, and enjoy your truck!

January 17, 2025

This dealership is amazing. Everyone displays great professionalism. Dami at the pre-owned department is amazing. Very knowledgeable and capitol Chevrolet should be very prou More

by Marie.Regine Lauture
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dami Adeyemo, Lamar David
Jan 20, 2025 -

Capitol Chevrolet responded

We are incredibly grateful for your outstanding review highlighting the exceptional professionalism of our entire dealership, with special recognition of Dami in our pre-owned department. Your detailed feedback means so much to us and our team. We are particularly proud that you singled out Dami for his amazing service and extensive knowledge. Team members like him are the cornerstone of our commitment to providing an exceptional customer experience. Your acknowledgment not only recognizes Dami's individual excellence but also reflects the high standards we maintain across our dealership. Thank you for taking the time to share such a positive and specific review. We appreciate customers like you who recognize the hard work and dedication of our team. We look forward to continuing to provide you with the outstanding service you've come to expect from Capitol Chevrolet.

January 16, 2025

Excellent customer service was given to me by Casey, he took the time to show me how to start my car with the remote. Plus how I could lock & unlock car with the outside door button. Which I didn't know. More

by gmontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jan 17, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We’re delighted to hear that Casey provided you with excellent customer service and took the time to show you how to use your car's remote features. It’s always our goal to ensure our customers feel comfortable and knowledgeable about their vehicles. We appreciate you sharing your experience, and we’re proud to have team members like Casey who go the extra mile to assist our customers. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us!

January 14, 2025

My experience here was very pleasant. They really listened to what I wanted & delivered it! Thanks to Eddie B & Noel thank y’all very much More

by joycerodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie B. Noel
Jan 15, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a pleasant experience with us and that Eddie and Noel listened to your needs and delivered exactly what you wanted. Our team is dedicated to providing exceptional service, and it’s fantastic to know that they made a positive impact during your visit. We appreciate you taking the time to share your experience and hope to see you again soon! Thank you for choosing us!

January 11, 2025

Fast efficient and very courteous service and workmanship is really good and highly recommend them More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 13, 2025 -

Capitol Chevrolet responded

Thank you for your great feedback! We're thrilled to hear that you experienced fast, efficient, and courteous service, and that you were pleased with the quality of our workmanship. Your recommendation means a lot to us, and we look forward to serving you again in the future!

January 10, 2025

Great service. The salesman was friendly and attentive. The finance department was very thorough and friendly as well. More

by randilmitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chucky, Ralp, Keren Bonilla
Jan 13, 2025 -

Capitol Chevrolet responded

Thank you for your great review! We're so glad to hear that both our sales team and finance department provided you with friendly and attentive service. We truly appreciate your feedback and look forward to assisting you again in the future!

January 09, 2025

Thanks so Much! The service was Top Notch! And Cheryl was Great in representing Capitol Chevrolet!! Thanks💕💕💕 More

by DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
Jan 10, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you had a top-notch service experience. Cheryl is indeed a valued member of our team, and we’re glad she was able to assist you so well. Your kind words mean a lot to us, and we appreciate your support. If you need anything in the future, please don’t hesitate to reach out. Thank you for choosing Capitol Chevrolet!

January 08, 2025

I took my 2015 Malibu to Capital Chevy, Nicholas Erin was very attentive to my service repairs. Communication was quick, and repairs were done right. Capital Chevy has more service techs and seems ready to t More

by frankiervelasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Erin
Jan 09, 2025 -

Capitol Chevrolet responded

Thank you for your fantastic feedback! We’re thrilled to hear that Nicholas provided attentive service and that your repairs were completed quickly and correctly. It’s great to know that our team’s communication and honesty about wait times made a positive impression on you, especially compared to your previous experience. We appreciate your trust in us and look forward to serving you again. If you have any questions or need assistance in the future, please don’t hesitate to reach out!

January 08, 2025

They had an amazing friendly staff that knew what they were talking about. Our salesperson Phil was phenomenal. We will definitely be coming back here for our next vehicle. More

by KerryBWagner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Welch
Jan 09, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had an amazing experience with our friendly staff, and we're especially glad that Phil made such a positive impression. Providing knowledgeable and helpful service is our priority, and it’s fantastic to know we met your expectations. We look forward to welcoming you back for your next vehicle! If you have any questions or need assistance in the meantime, please don’t hesitate to reach out. Thank you for your support!

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