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Capitol Chevrolet

Austin, TX

4.8
2,222 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,222 reviews

December 02, 2024

A very nice and welcoming place they are ready to help you if you plan on purchasing a car and they are very friendly and helpful with any question you have More

by Isavelhernandez2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco (Mark) Ayala
Dec 04, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're so glad to hear that you felt welcomed and supported throughout your car buying experience. Our team is always here to help with any questions you have. We look forward to assisting you again in the future!

December 02, 2024

Wonderful experience made me feel like i was really welcome and enjoyed how everyone was friendly More

by Isavelhernandez2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco (mark) Ayala , Keren Bonilla
Dec 04, 2024 -

Capitol Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you felt welcomed and enjoyed your experience. Our team strives to provide friendly and exceptional service, and we're so glad it showed. We look forward to seeing you again soon!

December 02, 2024

Excellent customer service, made us feel comfortable and at ease. I would recommend this dealership in to family and friends. More

by harlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandra Gomez
Dec 04, 2024 -

Capitol Chevrolet responded

Thank you for your kind review! We’re so pleased to hear that our team made you feel comfortable and at ease during your visit. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. We look forward to serving you and your family and friends in the future!

December 02, 2024

Nick listened and assisted in having my vehicle serviced today 11/11/2024 in regards to my continuing issues in have my left rear tire continuing to have air pressure added. His concern for my safety was More

by frances.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 02, 2024 -

frances.flores responded

I was very pleased with Nick in handling my concerns of my vehicle. Nick took charge and updated me with information as vehicle was being serviced. I would not hesitate to recommend Capital Cheverolet and Nick to family & friends

Dec 05, 2024 -

Capitol Chevrolet responded

Thank you for sharing your positive experience with Nick. We're glad to hear that he was attentive to your concerns and prioritized your safety. Your recommendation means a lot to us, and we will be sure to pass along your kind words to Nick. If you need any further assistance, feel free to reach out. We look forward to serving you again in the future!

December 01, 2024

Great customer service very friendly and fast service. Would definitely go back . My experience was amazing with nice expressos drinks . More

by kclove08
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Erwin
Dec 01, 2024 -

kclove08 responded

Thank you .

Dec 04, 2024 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us. We're glad you enjoyed the service and the espresso drinks! We look forward to welcoming you back and providing you with another great experience.

November 29, 2024

After visiting 2 previous dealerships we were happy to find one willing to work with us on a deal. Our sales person, Ashton was awesome. He quickly understood what we wanted and found just the truck for u More

by CL
Recommend Dealer
Yes
Employees Worked With
Ashton
Dec 03, 2024 -

Capitol Chevrolet responded

Thank you for taking the time to share your detailed feedback. We're happy to hear that Ashton was able to help you find the right truck and that Director Chavez was able to resolve the issue with the finance numbers. We apologize for the delays and the frustration that the math error caused, as well as the inconvenience of having to travel for the missing wheel locks. We also sincerely appreciate your insight regarding the music in the dealership. We take all customer concerns seriously, and your feedback about sensory overload is important. We will certainly look into this and consider ways to create a more comfortable environment for all of our customers. Thank you again for your patience, and we’re glad we were able to get everything worked out in the end. If you need further assistance, please don’t hesitate to reach out. We value your business and hope to have the opportunity to serve you again in the future.

November 29, 2024

I have bought four cars from Capitol Chevy and I chose them for the service on all of them. I have many choices to take my vehicles to for service and I chose Capitol for their reputation. John Jarvis is More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jarvis
Dec 03, 2024 -

Capitol Chevrolet responded

Thank you so much for your continued trust in us and for sharing your positive experience! We're thrilled to hear that John has been such a great asset in providing exceptional service. We truly appreciate your loyalty and look forward to continuing to serve you and your vehicles. If you ever need anything, don’t hesitate to reach out!

November 22, 2024

Alex Zamora is a game changer. His dedication to the costumer is unique in the field. My story is this, my 2019 Silverado broke down, this truck is my means of taking care and prov More

by gsmithjr76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Zamora
Nov 25, 2024 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear how Alex went above and beyond to assist you during such a critical time. Providing clear communication and genuine care for our customers is exactly what we strive for, and Alex truly embodies that commitment. We’re honored to have earned your trust and to be your dealership of choice moving forward. Your story highlights the dedication we aim to bring to every customer interaction, and we’ll make sure Alex is recognized for his outstanding efforts. If there’s anything else we can do to support you, please don’t hesitate to let us know. Thank you for being a loyal Chevy owner, and we look forward to continuing to serve you and your family!

November 22, 2024

Service was extremely fast and handled everything I needed quickly. Didn't have to wait long at all for my oil change and tire rotation. More

by Carmine362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Nov 25, 2024 -

Capitol Chevrolet responded

Thank you for your fantastic 5-star review! We're so glad to hear that your oil change and tire rotation were handled quickly and efficiently. We truly appreciate your feedback and look forward to providing you with fast and reliable service again in the future!

November 21, 2024

Very welcoming and did a great job in our decision. We are very pleased 😀 Thank you to Frank and Alfredo More

by rosiecostilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Cerda, Alfredo
Nov 25, 2024 -

Capitol Chevrolet responded

Thank you for your fantastic 5-star review! We’re so happy to hear that you felt welcomed and that Frank and Alfredo were able to assist you in making the right decision. We truly appreciate your kind words and are thrilled that you're pleased with your experience. Thank you for choosing us!

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