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Capitol Chevrolet

Austin, TX

4.8
2,283 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,283 reviews

January 27, 2025

Se me atendió muy bien en la forma gue me ayudaron comprármelo mi nuevo vehículo me siento muy satisfecho grasias More

by Cesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paol Agilar
Jan 28, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We’re so glad to hear that you felt well-treated throughout your vehicle purchase and that you’re satisfied with your experience. Your happiness is our priority, and we appreciate your trust in our team. We look forward to serving you again in the future! - ¡Gracias por tus amables palabras! Nos alegra mucho saber que te sentiste bien tratado durante la compra de tu vehículo y que estás satisfecho con tu experiencia. Tu felicidad es nuestra prioridad, y agradecemos tu confianza en nuestro equipo. ¡Esperamos poder servirte nuevamente en el futuro!

January 26, 2025

Great service and my service technician kept me updated throughout the entire process while my vehicle was being serviced. More

by Floydhollis376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keren Bonilla
Jan 28, 2025 -

Capitol Chevrolet responded

Thank you for your review! We’re glad to hear that you received great service and that your service technician kept you updated throughout the process. Clear communication is important to us, and we’re happy to know it made a positive impact on your experience. We look forward to assisting you again in the future!

January 26, 2025

Great buying experience. Sales and finance were very knowledgeable and friendly, which made the whole experience quick and painless. Thank you Karen and Rafael! More

by maguirre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Hernandez, Keren Bonilla
Jan 28, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great buying experience and that Karen and Rafael made the process smooth and enjoyable. Providing knowledgeable and friendly service is always our goal, and we’re glad to know we succeeded. We appreciate your feedback and look forward to assisting you again in the future!

January 26, 2025

The whole staff was exceptional. From first point of contact to sale, very smooth process. Great job! More

by chriswerth1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen, Ashton, Tesha, and Chris, Keren Bonilla
Jan 27, 2025 -

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that the entire team made your experience exceptional and ensured a smooth process from start to finish. We appreciate your feedback and look forward to assisting you again in the future!

January 26, 2025

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by checarmenback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Jan 27, 2025 -

Capitol Chevrolet responded

Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. If you ever need anything, don't hesitate to reach out. We look forward to serving you again!

January 24, 2025

Freddie Brown was AMAZING! ! Definitely has that personal touch that will make you feel comfortable making a BIG decision on such a BIG purchase! Highly recommend anyone buyin More

by Tielr.stubbs93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Brown
Jan 27, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Freddie Brown provided you with such a comfortable and personalized experience. It's great to know he made your big purchase feel easier and more enjoyable. We truly appreciate your recommendation and are glad to have earned your trust. We look forward to serving you again in the future!

January 24, 2025

Karen was the best made the whole process quick and easy. She made sure to explain everything about the perks and features of my new car! More

by gorostietaevelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Hernandez
Jan 27, 2025 -

Capitol Chevrolet responded

Thank you for your wonderful review! We're so glad to hear that Karen made the entire process quick and easy for you. It's great to know that she took the time to explain all the perks and features of your new car. We truly appreciate your feedback and look forward to assisting you again in the future!

January 23, 2025

Once we decided on the vehicle we wanted sale team did what the needed to make the deal happen. Very satisfied. More

by tim-monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Roman
Jan 24, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're delighted to hear that our sales team worked diligently to make the deal happen once you chose your vehicle. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with, don’t hesitate to let us know!

January 22, 2025

My sells rep was very great she didn’t stop helping us from the first day we went in there and she was able to get us in a vehicle.Barbara was a great wonderful sells person thank you More

by Andrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barbara ulacia
Jan 23, 2025 -

Capitol Chevrolet responded

We are truly touched by your heartfelt appreciation for Barbara. Her dedication to helping you find the right vehicle and her commitment to providing exceptional customer service exemplifies the standard we strive to maintain. Thank you for recognizing Barbara's outstanding efforts and for sharing your positive experience. Our team is committed to ensuring every customer receives the same level of care and support.

January 22, 2025

Best dealership I’ve ever been to hands down. Amazing staff and amazing service. No pushy sales people not even with the finance department. Everyone was understanding and very transparent during More

by amorales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Pratt & Marti Veliz
Jan 23, 2025 -

Capitol Chevrolet responded

We are truly honored by your outstanding review and appreciate your recognition of our dealership's commitment to exceptional customer service. Our team works diligently to create a transparent, pressure-free environment where customers feel comfortable and valued throughout their entire experience. Your feedback that we are the best dealership you've ever visited is the highest compliment we could receive. We strive to maintain our standards of professionalism, transparency, and customer-first approach in every interaction. Thank you for taking the time to share your positive experience and for choosing our dealership.

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