Capitol Chevrolet

Capitol Chevrolet responded

Thank you for your feedback! We're glad to hear that you experienced quick service without any pressure to purchase additional services. Your comfort and satisfaction are our priorities, and we look forward to welcoming you back soon!

Capitol Chevrolet responded

We sincerely apologize for the frustrating experience you encountered during your visit. It's unacceptable that you were given conflicting information about the vehicle's availability. Your feedback is important to us, and we want to ensure that this is addressed properly. Please contact our Customer Relations department at customerrelations@capitolchevy.com. They are here to help you resolve these issues. Thank you for bringing this to our attention, and we hope to assist you further.

Capitol Chevrolet responded

Thank you for your feedback. We understand how important it is to feel comfortable with your payment options, and we’re sorry to hear that the negotiation process didn’t meet your expectations. We’re glad to hear you’re happy with your vehicle and that our team provided great support. Please don’t hesitate to reach out when you’re ready to discuss refinancing—we’re here to help! Your satisfaction is important to us, and we appreciate your understanding.

Capitol Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you received excellent service from our team and that your oil change and tire rotation were completed in a timely manner. We appreciate your punctuality and look forward to seeing you again for your next service!

Capitol Chevrolet responded

Thank you for the great review! We’re pleased to hear that you found our service to be more organized during your recent visit. Your feedback is important to us, and we’re glad to know we’re making improvements. If you need any further assistance or have additional comments, feel free to let us know. We look forward to serving you again!

Capitol Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that you received great and fast service, along with attentive and friendly customer care. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you need anything else, feel free to reach out. We look forward to serving you again!

Capitol Chevrolet responded

Thank you for your feedback and the 5-star rating! We’re glad to hear that you had a good experience overall, but we’re sorry to learn that you were disappointed with the service for your truck. Your satisfaction is important to us, and we’d like to understand more about your concerns to ensure we improve in the future. Please feel free to reach out so we can address any issues and make things right. Thank you for bringing this to our attention.

Capitol Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Jennifer and Karen provided you with exceptional service and made your car buying process smooth and pleasant. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. If you need anything further, don’t hesitate to reach out. Enjoy your new car!

Capitol Chevrolet responded

Thank you for your positive feedback! We’re glad to hear that we efficiently handled your recall repairs and provided convenient Uber transportation. We’ll make sure to pass along your kudos to Alex for his excellent service. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

Capitol Chevrolet responded

Thank you for your feedback! We’re glad to hear that our team was friendly and helpful with your service today. We look forward to assisting you with your next service appointment. If you have any questions or need further assistance in the meantime, please don’t hesitate to reach out. See you soon!