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Capitol Chevrolet

Austin, TX

4.8
2,298 Reviews

6200 S I-35 Frontage Rd

Austin, TX

78745

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Showing 2,298 reviews

April 25, 2025

Me ayudaron mucho fueron muy amables exelente servicio realmente los recomendaría, la compra fue un proceso rápido y muy profesional. More

by Estefany Alejandra Obando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherly Ramos
April 23, 2025

Ricardo was very helpful and got me the best deal. Will definitely keep coming back. More

by Mattfjacobson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo
Apr 24, 2025 -

Capitol Chevrolet responded

Thank you for the great feedback! We're so glad Ricardo could help you find the best deal. We look forward to seeing you again in the future!

April 20, 2025

Your sales person Chucky made the buying experience easy and very pleasant. Your finance person was also very pleasant to work with. Everything was very professional. More

by russellpachinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chucky
Apr 21, 2025 -

Capitol Chevrolet responded

Thank you for the great feedback! We're glad to hear Chucky made the buying experience easy and pleasant, and that our finance team was just as professional and helpful. We appreciate your support!

April 18, 2025

I purchased a 2021 Trailblazer Feb 19, 2025. On April 7th it had to be brought in for service due to the evaporation purge pump. The part was on national back order and while there were some iss More

by BrendanF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales-Ray H Service-Lafeyette
Apr 22, 2025 -

Capitol Chevrolet responded

Thank you for taking the time to share such a detailed and thoughtful review. We’re very glad to hear that your experience with Lafayette, his team, and Ray was so positive, and that they were able to support you through the service process. It’s great to know that their efforts left a lasting impression and that you’d consider returning for future purchases. We also appreciate you sharing the areas where your experience could have been smoother. We understand how important communication and support—especially around transportation and coordination—are during vehicle service, and your feedback helps us identify where we can improve. We’re glad the issue was ultimately resolved and truly value your patience and persistence throughout the process. Thank you again for your trust in our team.

April 17, 2025

Dealership inflates the price of the vehicles with added unwanted options. Salesmen Jacob Nolan did not disclose this when we called dealership. We drove many miles for this car only to find this out. Th More

by jgonzo411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Nolan
Apr 21, 2025 -

Capitol Chevrolet responded

We’re sorry to hear that you feel this way about your recent experience. It’s important to us that all of our customers feel fully informed and supported throughout the sales process. We’d appreciate the opportunity to learn more about your visit and address your concerns directly. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com so we can review the situation further and work toward a resolution.

April 16, 2025

All good, the car in perfect condition . Great options , was really good all the thing More

by miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel and Joel
Apr 17, 2025 -

Capitol Chevrolet responded

Thank you for your feedback! We're happy to hear that everything went well and that you're enjoying your vehicle. It’s great to know the features and options met your expectations. We appreciate you choosing us and hope you continue to enjoy your new car!

April 15, 2025

Capitol Chevrolet are very professional about their business and treated me very well. This was one of the most painless vehicle purchases I’ve made. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton
Apr 16, 2025 -

Capitol Chevrolet responded

Thank you for your kind review! We're so glad to hear that your experience was smooth and professional from start to finish. Making a vehicle purchase should feel exciting and stress-free, and we're happy to know this was one of the most painless you've had. We appreciate you choosing us and hope you’re enjoying your new vehicle!

April 15, 2025

The service was great and friendly. The staff listened to my concerns and were helpful. More

by vchapmanrow50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure , Keren Bonilla
Apr 16, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're glad to hear that our team provided great and friendly service and took the time to listen to your concerns. It's important to us that you feel heard and supported every step of the way. We appreciate your feedback and look forward to assisting you again in the future!

April 13, 2025

Capitol Chevrolet nos brindó una excelente atención; Alfredo y yo quedamos muy satisfechos con todo el equipo. More

by Omar Jose Gómez Romero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uriel Cedillo, Keren Bonilla
Apr 14, 2025 -

Capitol Chevrolet responded

Thank you for sharing your experience! We're thrilled to hear that you were so satisfied with the service. It's always our goal to provide excellent care and support throughout every step of the process. We truly appreciate your kind words and look forward to welcoming you back in the future!

April 12, 2025

Hola buenas tardes, quisiera ver cómo me puedes ayudar, por qué en el año 2022 tuve la oportunidad de ir con ustedes y adquirir un vehículo nuevo en la sección de semi nuevos, debido a esto llegué con mi c More

by Nancy garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sarah
Apr 14, 2025 -

Capitol Chevrolet responded

We are sorry to hear about your concern regarding the financing of your 2022 vehicle purchase and the trade-in of your previous truck. We regret that you feel you were not treated fairly and that the loan structure was not clearly explained. We aim to provide transparent and honest service, and we apologize that you feel your experience did not meet those standards. We would like to investigate this matter thoroughly and understand the details of your transaction. Please reach out to our Customer Relations department at customerrelations@capitolchevy.com, so we can discuss your situation and work towards a resolution.

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