Capitol Chevrolet

Johnny Sivilay provided great service. My car looks everyone was fast and efficient. I will be back soon My car looks everyone was fast and efficient. I will be back soon More

my experience at Capital Chevrolet was nothing but spectacular. Mark Klingele was a pleasure to work with. He went above and beyond and helping the process to be easy and enjoyable. He answered all my spectacular. Mark Klingele was a pleasure to work with. He went above and beyond and helping the process to be easy and enjoyable. He answered all my questions with patience and understanding and was a pleasure to do business with I can’t express how great he was with this experience. I had a great time and got a great vehicle because of him. I will definitely be doing business again with Capital Chevrolet way to go Mark. You did a great job and I appreciate you very much and thank you Cap Chevrolet for a great experience. I will be back. More

I am extremely disappointed in both Capitol Chevrolet Austin TX and General Motors regarding how a catastrophic issue with a brand-new vehicle has been handled. My 2025 Silverado experienced a catastr Austin TX and General Motors regarding how a catastrophic issue with a brand-new vehicle has been handled. My 2025 Silverado experienced a catastrophic engine failure with under 6,000 miles and required a full engine replacement. While the mechanical issue itself is concerning, what has been more frustrating is the lack of communication, follow-through, and urgency from both the dealership and GM. Since the vehicle went into the shop: • I’ve had to repeatedly initiate contact just to get basic updates • Calls and promised follow-ups from the dealership were not returned • There was no clear repair timeline provided • The replacement engine was later confirmed to be on backorder, extending the delay even further • I’ve incurred ongoing rental costs due to the lack of a dealer loaner and minimal coordination Despite escalating the issue to GM Customer Care and requesting meaningful resolution, the process has felt slow, reactive, and dismissive of the real inconvenience and financial burden placed on the customer. When you spend hard-earned money on a new vehicle, especially a premium truck, you expect reliability, accountability, and proactive support when something goes wrong. Unfortunately, this experience has demonstrated the opposite. Based on my experience, I would strongly caution anyone considering purchasing a vehicle from Capitol Chevrolet or investing in the GM brand to think carefully about what happens after the sale — because when a serious issue arises, the customer support simply hasn’t been there. More

Professional customer service, and fast service too. I recommend this Chevrolet service center to everyone I recommend this Chevrolet service center to everyone More

Great service from everyone! I left the dealership a happy customer! This is my 2nd Traverse from them! I left the dealership a happy customer! This is my 2nd Traverse from them! More

Great staff, helpful, didn’t have to wait for my appointment time, they were nice appointment time, they were nice More

I had a great experience from start to finish. Henry was friendly, professional, and made the whole process easy and stress-free. From our first conversation to getting the keys to my new car, eve Henry was friendly, professional, and made the whole process easy and stress-free. From our first conversation to getting the keys to my new car, everything went smoothly. Highly recommend! More

Great prices, excellent finance team, excellent customer service. Juany, our salesperson, is the best around! service. Juany, our salesperson, is the best around! More

Went in knowing what I wanted and came out with it no issues. Like Diddy oil! issues. Like Diddy oil! More

Arrived for my scheduled appointment and was promptly met by Mustafa who reiterated the service to be completed and also answered any additional questions and concerns I had concerning my vehicle. by Mustafa who reiterated the service to be completed and also answered any additional questions and concerns I had concerning my vehicle. More