Capital Nissan of Wilmington

Nissan Murano Great experience purchasing a new Murano. Sales agent Robbie Little did a fantastic job getting us the car we wanted. Recommend Capital Nissan if you Great experience purchasing a new Murano. Sales agent Robbie Little did a fantastic job getting us the car we wanted. Recommend Capital Nissan if you want a great deal More

Terrible Service I called on a Saturday afternoon to schedule a express service oil change and inquired about price. First of all no one would answer the phone so I c I called on a Saturday afternoon to schedule a express service oil change and inquired about price. First of all no one would answer the phone so I called again and talked to the operator and again she forwarded me and again no one would answer. So, I left a message with name and phone for them to call. They never called. This just tells me they could care less about servicing my G37 Infinity. I went on line with Firestone and obtained a coupon for 58 dollars for Pennzoil Synthetic, made an appointment which they confirmed. Now that is how you do business. More

Patrick Barnes was very professional and helped in every way So glad I hooked up with Patrick Barnes, he made the total transaction a true blessing, Can not say that for the Sales Manager!!! Best I do not say an So glad I hooked up with Patrick Barnes, he made the total transaction a true blessing, Can not say that for the Sales Manager!!! Best I do not say any more, overall experience was very good. Patrick is a true asset for your company.... We ended up buying 2 cars, one for me and one for my lady friend. More

Great Service I was in Wilmington on business this week and needed a quick oil change. They're service dept got me in and out in less than 30 minutes. I was in Wilmington on business this week and needed a quick oil change. They're service dept got me in and out in less than 30 minutes. More

Offer men $700-$900 better deal than women Low class; rude sales manager (NOAH WOODS) who called me a liar after the following actions: 1. I was quoted a price for a vehicle. 2. A friend' hu Low class; rude sales manager (NOAH WOODS) who called me a liar after the following actions: 1. I was quoted a price for a vehicle. 2. A friend' husband offered to call to see what kind of deal he could get. 3. Sales manager (NOAH WOODS)asked friend's husband if he knew me... he told him he didn't. 4. Friend's husband was quoted $700 better price than I was by same sales manager (NOAH WOODS) within a matter of minutes. 5. I called sales manager (NOAH WOODS)back to let him know that I was informed of the difference in prices quoted. 6. Sales manager (NOAH WOODS) angrily tells me.... He didn't appreciate my lying to him, he wasn't going to sell me the vehicle anyway and HUNG UP the phone on me. Now wasn't this professional? 7. I called back to inform him of a few things too. a. I lied to him about nothing. He didn't ask me if I knew the other guy.... he asked the other guy if he knew me. I was the one with the money wanting to buy a vehicle. b. I would say that he is the liar since his absolute lowest price was quite different for the woman attempting to buy versus what he quoted the man. c. That he was correct in that he would not be selling me this vehicle or any other vehicle EVER! To anyone reading these reviews... I would strongly suggest if you can deal with any other dealership... save yourself time and do so. If you must buy from them... women.. please let your husbands to the dealing!!! Its obvious they try to take advantage of us being women. To the pleasant sales manager...NOAH WOOD.... If you are intending to stay in sales, you might want to brush up on your social skills. In addition, it would be the intelligent thing to do to quote the same price when you have 2 different people inquiring about the same vehicle who are calling from the same town. Obviously you demonstrated that intelligence is not your strength. I do intend to communicate the way you treated me to the general manager as well as through social media.The way I was treated as a potential customer was unacceptable especially when I was getting ready to spend $38,000. PS.. My only regret is that I allowed the actions of Noah Wood to basically ruin a perfectly great Saturday! More

New Truck Purchase On February 7, 2016 I was involved in a head on collision and my 2012 Nissan Frontier was a total loss. I was hit by a newer Nissan Altama, which was On February 7, 2016 I was involved in a head on collision and my 2012 Nissan Frontier was a total loss. I was hit by a newer Nissan Altama, which was also a total loss. However, both myself and the other driver were able to walk away without any serious injuries. This is a reaffirmation of the safety of a Nissan product! My true appreciation is for Salesman David Kelly. He was able to track down another Nissan Truck in less than 1 hour. He arranged for the transfer to the Wilmington outlet for me to pick up. My true respect is how he helped with the financing and down payment. This was an unexpected accident and I am a part-time student with a tight budget. He was able to secure a factory rebate to assist with the down payment. I received an excellent interest rate to top it all off. David Kelley receives 5 stars for helping me in a very difficult time. Moreover, Nissan's quality and safety receives a profound thank you from myself and my wife for preventing the worst from happening, thank you David & Nissan. David Thomas RN, EMT More

New Car Purchase!!! We were ready for a new car. After few weeks of researching we decided to buy a 2016 Nissan Rogue. Capital Nissan did not have the car we were looking We were ready for a new car. After few weeks of researching we decided to buy a 2016 Nissan Rogue. Capital Nissan did not have the car we were looking for in stock, but David Kelley in just few minute found the car that my fiancée was dreaming for ( Red). The car was delivered to us on the second day, Awesome!!. Thank You David you deserve to be Salesman of the year. We love our new Nissan. More

Way to Go Capital Nissan I wish i had visited Capital a year ago. With that said I would like to thank David Wilson for all of his help. David explained every step that i need I wish i had visited Capital a year ago. With that said I would like to thank David Wilson for all of his help. David explained every step that i needed to take. David made phone calls to help me. He made sure I was comfortable. Thank you David and Cap. Nissan More

Best experience yet! Adam was very attentive when I explained what I was looking for and did not try to show me anything that I didn't like. I felt that he was honestly t Adam was very attentive when I explained what I was looking for and did not try to show me anything that I didn't like. I felt that he was honestly trying to make sure I left the lot happy. I didn't feel like "just another sale." Best car buying experience yet!! More