Capital Nissan of Wilmington
Wilmington, NC
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249 Reviews of Capital Nissan of Wilmington
My first contact with Nissan was when Rob Upchurch responded to my internet request/interest in a used car. When I arrived at the dealership, Jordan Branyon assisted me as Mr. Upchurch was engaged. responded to my internet request/interest in a used car. When I arrived at the dealership, Jordan Branyon assisted me as Mr. Upchurch was engaged. Mr. Branyon was friendly, professional, and asked the questions needed to determine my needs. After test driving two vehicles, I called a friend to meet me and look at the cars. By this time I met Mr. Upchurch, who was also friendly and professional. We could not come to a meeting of the minds on price, but I asked them to contact me should a car become available that met my criteria. Mr. Upchurch contacted me the next day. We still could not come to an agreement. A couple weeks passed and my needs changed. I contacted Mr. Upchurch and went to the dealership again. I was going to test drive another car, when Mr. Branyon arrived with some additional information that made a deal feasible. Between the two of them, we finally came to a deal and I leased a Sentra. They went the extra mile after the deal was done, and assisted me in getting the car to my residence and showing me the various features. I would recommend them without reservation. More
I would highly recommend them to everyone. I had never even been there before and made a cold call from the phone book looking for something I could afford. My truck was broke so I couldn't get around to even been there before and made a cold call from the phone book looking for something I could afford. My truck was broke so I couldn't get around to the dealerships. They came and picked me up!! 30 miles there and back! I told them what I was looking for, the salesman found it and I was driving off with my new(new to me)car within 24 hours of my initial phone call. What impressed me most was the fact that I was buying a used car that was not the most expensive and I was treated as if I were buying one of their high end,top dollar, brand new cars. My 11 year old daughter was with me and we both felt totally comfortable and at ease. The salesman was friendly while staying on task. There was no pressure, no pushiness just genuine respect and excellent customer service. I dealt mainly with Internet salesman Rob Upchurch. I'll buy my next car from him also. More
I was in and out of there in about 2 hours. Since going to a car dealership is my least favorite thing to do, that's a good thing. This was an (almost) pleasant car buying experience. I can only hope that to a car dealership is my least favorite thing to do, that's a good thing. This was an (almost) pleasant car buying experience. I can only hope that my first visit to the service department goes as smoothly! More
This was by far the best and most straight forward buying experience of my life. My salesperson, Dave French, was so friendly and knowledgeable. He was never pushy and made me feel that every question I ha experience of my life. My salesperson, Dave French, was so friendly and knowledgeable. He was never pushy and made me feel that every question I had was as important to him as it was to me. He allowed me to take as much time as I needed to make the right decision for my family and I. He kept his word on all that he promised. George Lewis made the paperwork as painless as possible. Eddie Snow told me that he would personally fill my gas tank with every survey I completed. I would recommend Wilmington Nissan to everybody. More
Sales Person Jordan went out of his way to find us the car we wanted,(he drove an hour and a half to pick it up personally),he was very upfront with pricing & friendly too! I will tell everyone about my e car we wanted,(he drove an hour and a half to pick it up personally),he was very upfront with pricing & friendly too! I will tell everyone about my experience. We did a lot of price shopping comparing several dealerships Wilmington Nissan gave us the very best price even though they were 65 miles away. More
I've purchased cars from dealerships before and my best experience at a dealership was my most recent one at Wilmington Nissan. I would recommend Wilmington Nissan to everyone especially the internet sales experience at a dealership was my most recent one at Wilmington Nissan. I would recommend Wilmington Nissan to everyone especially the internet sales department. The service was great and I love the car. More
My experience with Wilmington Nissan was great!The Salesman I worked with was very helpful in every way possible. I didnt have to do a thing it was all taken care of right on the spot. Any questions I Salesman I worked with was very helpful in every way possible. I didnt have to do a thing it was all taken care of right on the spot. Any questions I had were answered so I understood everything, and just overal it was a great experiance More
I had several internet offers from multiple Nissan dealerships, but they did not have the car that I was looking for. I contacted Jordan and told him what offers that I had received. He was able to dealerships, but they did not have the car that I was looking for. I contacted Jordan and told him what offers that I had received. He was able to get the Manager to agree to match the best internet price that I received. I had to drive 2 hours to the dealership and Jordan met me outside. He was able to assist me in completing the sale and trade my car in. Afterward, he took the time to go over all of the vehicle. More
The moment my husband and I entered Wilmington Nisson, we were met with friendly professional people, everything was done to make us comfortable and at ease. I cannot speak highly enough of the service and t were met with friendly professional people, everything was done to make us comfortable and at ease. I cannot speak highly enough of the service and the sales people at Wilmington Nisson. I know that in the future my car and we, will be in good hands with the people at Wilmington Nisson, I thank them for everything. More
I have continued to lease from Nissan because I love the cars and the enjoyment of having a lease. Wilmington Nissan was fantastic, especially the lease agent Buddy Coble. I was in and out without any hassl cars and the enjoyment of having a lease. Wilmington Nissan was fantastic, especially the lease agent Buddy Coble. I was in and out without any hassles. Buddy took care of EVERYTHING and I basically just had to sit there until my car was ready for me to drive it away. Just a couple of hours later I was driving away in my new Nissan Altima. I love this car!!! Thanks Buddy Coble for all of your help, it was such an enjoyable experience. Thanks again, Kerri More