
Capital Ford
Raleigh, NC
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1,495 Reviews of Capital Ford
Everyone at that location is very professional. Very nice. I have used them before they do fantastic work. I am very pleased with that performance of that shop. Very nice. I have used them before they do fantastic work. I am very pleased with that performance of that shop. More
Very disappointed with this place, the communication, and the way I’ve been treated. I bought a new Bronco with a hard top, and ordered a soft top at the time of purchase. After getting the car home and and the way I’ve been treated. I bought a new Bronco with a hard top, and ordered a soft top at the time of purchase. After getting the car home and I fell in love with the current top and reached back out to Ford to cancel the soft top order. After a week or so of getting the run around, and horrible communication, I’m told they can’t return it because it’s “special order”. How is a Ford OEM Top a special order? After about another week of ghosting me, I got a response of “no refund, but when we sell it to someone else, then we will refund you”. Seriously? What is this? Thought I was dealing with a legitimate business. Turns out, just more shady car tactics. Plenty of other places to go get a car. I recommend those. More
Bo does great work. We are pleased with the vehicle. I would have appreciated a better delivery schedule, but I understand that this is beyond the control of this deale We are pleased with the vehicle. I would have appreciated a better delivery schedule, but I understand that this is beyond the control of this dealership. More
Customer service advisors from check-in to check out provided quality service. I appreciate the effective communication utilized and sufficient advice to include service reminders for my next appointme provided quality service. I appreciate the effective communication utilized and sufficient advice to include service reminders for my next appointment. More
We got the car problem diagnosed pretty quick but had to constantly call about updates when we were promised communication. In the end, the repair was completed. My only complaint was that there should ha constantly call about updates when we were promised communication. In the end, the repair was completed. My only complaint was that there should have been better communication about the service updates. More
DJ is the best through in his work . On time all the time ! Chris the mechanic is very informative on keeping my truck in top performance! On time all the time ! Chris the mechanic is very informative on keeping my truck in top performance! More
Went to Capital Ford when the tire light lit up on my dashboard. Man who assisted me was fantastic. The mechanic found a hole in the tire and out on a spare. I was able to get safely home. As a new resid dashboard. Man who assisted me was fantastic. The mechanic found a hole in the tire and out on a spare. I was able to get safely home. As a new resident of NC, I was amazed at the quality of service. Thank you More