Capital Ford

Brought my F350 in to repair touch screen. I was told it would take 2 days, ended up taking 8 days. No parts in store caused severe inconvenience. The touch console part was sold by Ford for I was told it would take 2 days, ended up taking 8 days. No parts in store caused severe inconvenience. The touch console part was sold by Ford for $1400, which is sold for $300 after market with a 1 year guarantee. Ford provides a 2-year warranty. What's more concerning Ford Heavy Duty repair facility on Millbrook Rd North Carolina has NO diversity! More

The service is exactly what you hope to get at a dealership... extremely competent, reasonable pricing and customer-friendly. dealership... extremely competent, reasonable pricing and customer-friendly. More

Very courteous and professional. Provided very nice free rental while in shop. Good explanation of the problem and updates. Provided very nice free rental while in shop. Good explanation of the problem and updates. More

Very pleased with the customer service had my car back the same day everybody was so professional would definitely recommend to family and friends thank you so much the same day everybody was so professional would definitely recommend to family and friends thank you so much More

Capital Ford is my primary place for any car care or repairs. Good folks to deal with. repairs. Good folks to deal with. More

Prices were to expensive as far as diagnostic and actual price to repair it. Took too long to come back and tell me what was wrong. In my opinion service was to busy writing me up an estimate about what the price to repair it. Took too long to come back and tell me what was wrong. In my opinion service was to busy writing me up an estimate about what they thought I needed based on mileage than just telling me what I was paying the 250 dollars for. Maintenance was done as far as radiator flush, the transmission had been replaced and a tune up had been done. More

The dealer was grate to work with. This is the third vehicle I have bought from them and will be back. This is the third vehicle I have bought from them and will be back. More

Had a great experience at the dealership. Will be back to buy again in the near future Will be back to buy again in the near future More

Capital Ford service is great. Phillip is the best service advisor. I won’t worked with anyone but him. Phillip is the best service advisor. I won’t worked with anyone but him. More

Great service and appointment was timely advisor was knowledgeable and kept me informed of all issues knowledgeable and kept me informed of all issues More