
Capital Ford
Raleigh, NC
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1,495 Reviews of Capital Ford

Sales Experience John was amazing! He is a good person and honest. He gave me great advice about what I was able to do with my financial situation. This is the second John was amazing! He is a good person and honest. He gave me great advice about what I was able to do with my financial situation. This is the second car I have purchased with John and this dealership. I have recommended him to my sister. More

Keep going back to buy my cars at Capital Ford this is the third car I purchased at Capital Ford. Always have my cars serviced there. Customer service is top notch. Always refer friends there. this is the third car I purchased at Capital Ford. Always have my cars serviced there. Customer service is top notch. Always refer friends there. More

FINALLY, I GOT MY EDGE I always feel like my purchase is a win win for everybody. I need a good trade for my vehicle, and I get the car I want at good value. Capital Ford ge I always feel like my purchase is a win win for everybody. I need a good trade for my vehicle, and I get the car I want at good value. Capital Ford gets a loyal customer. More

Great customer service I worked with Randy he was very courteous and efficient and kind. The experience overall was excellent, and I would highly recommend coming here for y I worked with Randy he was very courteous and efficient and kind. The experience overall was excellent, and I would highly recommend coming here for your next vehicle! More

A Great Experience! This is my second vehicle we have purchased from Capital Ford and John Blackwell. We had such a great experience 3 years ago when we purchased our 20 This is my second vehicle we have purchased from Capital Ford and John Blackwell. We had such a great experience 3 years ago when we purchased our 2015 XLT 4x4, I knew we were coming back to Capital Ford and working with John again when I started looking for my new Explorer. John is great to work with, He is very personable, prompt and proactive - the 3 p's. Capital didn't have exactly what I was looking for, close but not quite, but John and I searched until we found the perfect Explorer and he managed to get it from another dealership and brought it to Raleigh. We actually have a couple of Ford dealerships closer to us but the inventory at Capital Ford in Raleigh and John as a salesman makes the drive to Raleigh worth it. I am extremely happy with my purchase. John as my salesman, the x-plan and rebates that we were able to work up with the low financing made it the perfect purchase experience. I also was happy that they had the running boards in stock and were able to install them the next working day so that I could pick it up so quickly ready to roll - shiny and new with a full tank of gas. Hope the hurricane that's coming in the next few days stays far away from my new vehicle. More

Worth the Drive! Randy Hudack was great to work with! He was very kind and respectful. He helped my wife and I find the truck that fit our needs at a fair price with Randy Hudack was great to work with! He was very kind and respectful. He helped my wife and I find the truck that fit our needs at a fair price with absolutely no pressure. He worked a fair price for my trade. Mark Duffy did a super nice job on the install of new goose-neck hitch and a few other nice extras (cab lighting, spray in bed liner, fold out bumper step)...didn't take him long either! We now have a good looking truck we can use around the farm and most importantly trailer our horses safely! Just a side note - We met Mark Roberts too! Wish I had his energy...What does that guy eat for breakfast!?...L.O.L! Overall great experience. Well worth the drive! More

Worth the experience We had an appointment at 9am, I arrived early and with in 2 minutes of arriving at capital ford John greeted me. After getting the normal intro and wh We had an appointment at 9am, I arrived early and with in 2 minutes of arriving at capital ford John greeted me. After getting the normal intro and what I looking for he began to work to try and make the buying experience happen. I was looking at the new ecosport. Once the wheeling and dealing was done and didn't look we weren't getting a new vehicle, John stepped up to see if he a 2018 Ford Escape that would meet our needs. We already had a 2015 escape but the new one was a upgrade not only newer, but a model upgrade as well. And behold we have a new 2018 ford escape se. Thanks John. More

Great experuence John made the whole experience a pleasant one. He knew what we needed and had everything ready when we got there. Would not hesitate to recommend Capi John made the whole experience a pleasant one. He knew what we needed and had everything ready when we got there. Would not hesitate to recommend Capital Ford and John. More

Excellent experience! John Blackwell went out of his way to help me , and made sure that I went home satisfied with my new car. All the other team members did a excellent John Blackwell went out of his way to help me , and made sure that I went home satisfied with my new car. All the other team members did a excellent job to help me. (Can’t remember their names)) More
Excellent Experience, No Stress, Definitely Recommend! I went to the lot last Sunday afternoon to look for a car I had seen online and I ran into John there. He got my information and located the car (it I went to the lot last Sunday afternoon to look for a car I had seen online and I ran into John there. He got my information and located the car (it had been moved back and forth from another location) and I met him there today. He was very personable and knowledgable and made the entire experience easy and fun. I love my new pre-owned car and I am excited to put some miles on it! I highly recommend John Blackwell to anyone in the market for a new or used Ford. Also, Dianel in financing was so great to work with. She answered all of my questions and helped me make good decisions and I highly recommend her as well. I spoke with many other employees throughout my experience today at Capital Ford, and every single one of them was wonderful. It makes a difference when you can tell the employees care about people and really are enjoying what they are doing. More