Capital Cities BMW

My experience in working with Jay Violette at Capital Cities BMW was awesome. Jay was initially very responsive in our search for information on a new 535xi BMW. Once we met him in person at the dealersh Cities BMW was awesome. Jay was initially very responsive in our search for information on a new 535xi BMW. Once we met him in person at the dealership, he was an extreme pleasure to work with in all aspects of the car buying process - a true professional to do business with. My wife and I will be going back to Jay and Capital Cities BMW for years to come. More

This was my first car in 14 years. Jay Violette was my Sales Associate, I found him to be professional ,knowledgeable and friendly. He was able to answer all of my questions and I did not feel pressure. T Sales Associate, I found him to be professional ,knowledgeable and friendly. He was able to answer all of my questions and I did not feel pressure. To my surprise the process was fast and easy. I would recommend Jay to anyone looking for a BMW! (for the record I would give Jay a score of 10 for my overall BMW experience). Thank you, Yolanda lee proud owner of BMW X3 More

A a returning customer....I am so happy with how I was treated by everyone at Cap Ciites---I purchased a car--had major problems --and eventually swapped it for a different car...... All aspects of my treated by everyone at Cap Ciites---I purchased a car--had major problems --and eventually swapped it for a different car...... All aspects of my transaction ---exceed expectations-----we all worked together to make a win-win from what could have been a bad situation.... Thanks to everyone!!!!!!!! More

Came in specifically to see Jim Baker. This was our second time working with Jim, as he previously sold us a Volkswagen Passat. He is very professional and helped us find the vehicle that was perfect second time working with Jim, as he previously sold us a Volkswagen Passat. He is very professional and helped us find the vehicle that was perfect for us. We had a great experience and the buying process went very smooth and easy. We were able to pick up our X5 less than 24 hours after purchasing. We love our new (used) X5 and will definately work with Jim again in the future! More

Jim and Steve worked hard to get the deal I wanted!! I look forward to a long relationship with them. Based on my experiences so far I would recommend them. look forward to a long relationship with them. Based on my experiences so far I would recommend them. More

Very good experience. There were no games played with the pricing and there were no hidden fees, surprises, or upsells at the end. I felt throughout the process that we were being treated fairly and honestly pricing and there were no hidden fees, surprises, or upsells at the end. I felt throughout the process that we were being treated fairly and honestly. More

No games were played during our purchase. Very proffessional sales staff, courteous and patient. No pressure. Extremely knowledgeable about the care we were interested in. Would highly recomend proffessional sales staff, courteous and patient. No pressure. Extremely knowledgeable about the care we were interested in. Would highly recomend this dealership. More

Phil was very knowledgeable, friendly and interested. He remembered me as a previous customer. He acted most professionally, having called me when he knew there was a car of potential interest to me. We wor remembered me as a previous customer. He acted most professionally, having called me when he knew there was a car of potential interest to me. We worked with me to get a fair price on my trade-in. I have recommended Phil to others. More

I was not pressured. The sales staff were professional and knowledgable. They answered my questions clearly and worked to make the purchase of a new car and trade in process for my previous car simple and and knowledgable. They answered my questions clearly and worked to make the purchase of a new car and trade in process for my previous car simple and convienent. I look forward to further interactions with confidence that I will be taken care of. More

Phil was a solid professional, I would recommend him to anyone looking for a BMW. He was knowledgeable of the vehicles that I test drove. anyone looking for a BMW. He was knowledgeable of the vehicles that I test drove. More