Capital Cities BMW
Glenmont, NY
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177 Reviews of Capital Cities BMW
The folks here really know BMW's and are out to please their customers! I have bought about a dozen cars from them over the years and do all my service there. I personally am greeted by all the people I their customers! I have bought about a dozen cars from them over the years and do all my service there. I personally am greeted by all the people I do business with each time I go there. They are always friendly and treat you like family. I think my loyalty says it all! They are very much the best you will find! I don't know how they continue to find ways to improve but they do always seem to. More
All personnel at Capital Cities are courteous and knowledgeable. It is a pleasure to work with Stephen Miller who patiently showed us a number of cars over the last few weeks until we finally made u knowledgeable. It is a pleasure to work with Stephen Miller who patiently showed us a number of cars over the last few weeks until we finally made up our minds and bought a 328XI. The service personnel are also helpful and try to accommodate us in urgent cases. The product knowledge of Brad Korzatkowski is superior. Overall, our experience at Capital Cities has always been a very good one. The premises are kept immaculately clean; the atmosphere is cheerful and inviting; the selection of cars impressive; and the free Keurig coffee very pleasant. We have recommended Capital Cities and the above-mentioned personnel to many of our friends. More
We have always had good service and been happy with Capital Cities BMW. This purchase is our 5th BMW through Capital Cities. I think that fact speaks for itself!! Capital Cities BMW. This purchase is our 5th BMW through Capital Cities. I think that fact speaks for itself!! More
Phil Jordon, my sales agent, was communicative, responsive and provided clear and full details when finalizing the sale and financing and then delivering the vehicle. Pricing was excellent and tra responsive and provided clear and full details when finalizing the sale and financing and then delivering the vehicle. Pricing was excellent and trade-in value fair. More
I was on the fence about which luxury car I would be buying. After meeting with Jay and having an easy and informative test drive, I was convinced. The experience of purchase, delivery pick up and fol buying. After meeting with Jay and having an easy and informative test drive, I was convinced. The experience of purchase, delivery pick up and follow up has been extraordinary. I'm looking forward to years of pleasant experiences with the car and the dealership. More
Thumbs up for Cap City. Jim Baker provide a great experience in my quest to purchase a 2013 328xi BMW. Jim was attentive to all my needs and informative throughout the whole buying experience. I se experience in my quest to purchase a 2013 328xi BMW. Jim was attentive to all my needs and informative throughout the whole buying experience. I sent several emails to Jim with questions regarding the car and Jim was prompt and informative in his responses. I would not hesitate to recommend Cap City over any dealership. Great Job Team BMW!!! More
PhilJordan was very knowledgeable about the BMW product, and was very excited to share his passion. He had me in my new car in less than 72 hours. He went the extra mile (literally) on two occassions to c and was very excited to share his passion. He had me in my new car in less than 72 hours. He went the extra mile (literally) on two occassions to come to me (and I have had this car less than a week). He made it known that I can call on him at any time. This is a great characteristic as many sales people are only interested in the immediate sale. Thank you Phil! Judy Carioto More
Jim is an excellent representative for BMW. He is knowledgeable, friendly, helpful, patient and I enjoyed working with him. I bought a used Z3 from him 7 years ago and I was was happy to see him aga knowledgeable, friendly, helpful, patient and I enjoyed working with him. I bought a used Z3 from him 7 years ago and I was was happy to see him again and benefit from his assistance. More
I have purchased cars for a long time from various I have purchased cars for a long time from various dealerships, never have I been treated so well. These are good people to do business with. Th I have purchased cars for a long time from various dealerships, never have I been treated so well. These are good people to do business with. The service is excellent, far superior to others, not only in workmanship but total service to the customer. I have recommend friends to Capital Cities and will continue to do so. Thank you for the opportunity to rate this dealership. More