Capital Cities BMW

The experience was unlike any other ~ super friendly, no pressure, knowledgeable, speedy delivery ~ "looked at my 325xi on a Thursday afternoon, by Friday morning it was ready!) I finally have a BMW, someth pressure, knowledgeable, speedy delivery ~ "looked at my 325xi on a Thursday afternoon, by Friday morning it was ready!) I finally have a BMW, something I always wanted and strived for, you made my dreams a reality ~ Thank you :) More

I found Jim and Capital Cities to be professional and courteous. Jim answered all my questions honestly and he always followed up with me. I never felt like he wasn't being fair. Most dealers don't give courteous. Jim answered all my questions honestly and he always followed up with me. I never felt like he wasn't being fair. Most dealers don't give you a fair number the first time and I thought Jim did do this. I would recommend Jim and Capital Cities to anyone who is looking to buy or lease a vehicle. I love my car! More

Michael and Frank are professionals and care about their customers very much. Michael goes that extra mile to do whatever necessary to take care of his customers, customer service is his middle name. Th customers very much. Michael goes that extra mile to do whatever necessary to take care of his customers, customer service is his middle name. Thanks, Michael Bienstock More

This was by far the best experience we have ever had with a car dealership. Jay Violette was professional, knowledgeable and friendly. We never felt pressured whatsoever. He did an excellent job explaining l a car dealership. Jay Violette was professional, knowledgeable and friendly. We never felt pressured whatsoever. He did an excellent job explaining leasing and diesel engines to us. Once we understood both topics better, we were much more comfortable moving forward. When a minor delay came up with the delivery of the vehicle, Jay went above and beyond to speed it up. We highly recommend him! More

Jim Baker is a superior Sales Representative. He took the time to review the new car purchase, and explained everything to us. Jim was never high pressuring us to purchase the car, and his many years of the time to review the new car purchase, and explained everything to us. Jim was never high pressuring us to purchase the car, and his many years of experience have proven him by far to be the best and most competent Sales Representative we have known. William J. Phelps More

Phil Jordan was one of the best sales representatives that I have ever had the pleasure of doing business with. He's friendly, follows through on his word, and works hard to get you the best deal possib that I have ever had the pleasure of doing business with. He's friendly, follows through on his word, and works hard to get you the best deal possible. I found the car I wanted, and he got me the deal I wanted...no hassles, no haggling. He's honest...which is all you can really hope for from a sales person. If he's still there when I seek to purchase my next BMW, he'll be the person I go to. Also, the dealership made sure that my used car was showroom quality when I received it (seriously, it could have its own against the brand new models on the floor!). The care and attention they displayed in prepping my car is a reflection of the type of service that they provide to all of their customers: outstanding. Great experience with this dealership! A++! More

Our experience w Steve Miller and Capital Cities exceeds the "5 star" rating. From the moment our son started looking for a car w Steve to the moment we all surprised him w it (and all of the questions and the "5 star" rating. From the moment our son started looking for a car w Steve to the moment we all surprised him w it (and all of the questions and knowledgable answers in between), our service was exceptional!! More

I had the best possible experience purchasing a car from Steve Miller at Capital Cities. I have never had an experience like this from purchasing a car ever. He was so knowledgeable, professional, and not Steve Miller at Capital Cities. I have never had an experience like this from purchasing a car ever. He was so knowledgeable, professional, and not at all pushy. I have always wanted a BMW and I finally have my dream car. I don't know what took me so long to purchase my dream car from Capital Cities. I can tell you that I am in Love with my new car. I have never felt so special in a car in all my life. It handles like the wind and it's absolutely Gorgeous. Thank you again for such impeccable service. More

I was able to not only receive more for my trade than I could by selling it privately but able to get a great deal and BMW financing on a 2008 528xi with only 3951 miles! Jim Baker is a pleasure to do busi could by selling it privately but able to get a great deal and BMW financing on a 2008 528xi with only 3951 miles! Jim Baker is a pleasure to do business with and has certainly won back my loyality. More

It started with the sales representative Steve Miller. He was super knowledgeable about the product and the inventory. Steve responded to my questions and worked with me to try and determine what was mos He was super knowledgeable about the product and the inventory. Steve responded to my questions and worked with me to try and determine what was most important in not only the car for me...but also what made the deal worth it from my perspective. My last car was a toyota Camry so you can tell I am a bit conservative. I can already tell from how satisfied I was when I left Capital Cities that I will never regret my decision to go there. I really appreciated Steve's input into my decision making process. I thought it all over and ended up buying exactly what he suggested. More