Cape Coral Chrysler Dodge Jeep Ram - Service Center

Repairs were completed in a timely manner. Really disappointed after spending over $1000 on repairs I was returned a dirty car. Especially after having to wait over 20 minutes for the porter t Really disappointed after spending over $1000 on repairs I was returned a dirty car. Especially after having to wait over 20 minutes for the porter to bring my car up. More

Terrible service! Will never go back to Cape Coral Jeep! Had an appointment for 10:00 am , didn’t leave until 1:10 pm. They changed my oil outside on the ground, and n Will never go back to Cape Coral Jeep! Had an appointment for 10:00 am , didn’t leave until 1:10 pm. They changed my oil outside on the ground, and never pulled the vehicle inside a service bay. When I got home I pulled in my garage, and later that day noticed a pool of oil on my garage floor. When I spoke with them they said it was probably just residual oil. I would have gotten better service at a Jiffy lube. More

As always, Cape Coral Dodge did exactly what they said. They would do in a very timely fashion with incredibly good people keeping me informed every step of the way. They would do in a very timely fashion with incredibly good people keeping me informed every step of the way. More

Advisor was honest professional and accommodating. Definitely satisfied with the outcome of the service center. Definitely satisfied with the outcome of the service center. More

Scheduling service was easy & an appt was available only a few days out. Service was performed & repaired on the same day. Also took care of a recall issue at the same time. Excellent service! Thank you! a few days out. Service was performed & repaired on the same day. Also took care of a recall issue at the same time. Excellent service! Thank you! More

Quick, polite and thorough service every time through the express lane at Cape Coral Jeep location express lane at Cape Coral Jeep location More

Not sure if it was because of NYE but the service was slow for battery replace under warranty. Service rep didn’t once provide an update without being prompted. The facility was beautiful. Did a below av slow for battery replace under warranty. Service rep didn’t once provide an update without being prompted. The facility was beautiful. Did a below average job walking me through turning off battery power. Simply pointed to a box behind driver seat and said it’s in there. Expected more from a Jeep dealership. Facility in La Crosse WI is above my expectations. Not sure if my expectations were too high for Cape Coral FL More

Prompt and Courteous service, I was very satisfied with the Quick and Excellent service work done on my Car and would Highly Recommend the Service Department to everyone. the Quick and Excellent service work done on my Car and would Highly Recommend the Service Department to everyone. More

Good and bad. I scheduled an appointment for an oils change which usually take 30 minutes. They took my car back 15 minutes late. No big deal. However they had it I scheduled an appointment for an oils change which usually take 30 minutes. They took my car back 15 minutes late. No big deal. However they had it in the shop while I was waiting to go to work for 2.25 hours. For paying dealership prices for an oil change and having an appointment scheduled with a note saying when I had to be out, I was less then happy! I also have a defective passenger side view mirror that the agent said she would contact the warranty department and get back to me Monday. Still waiting for the response. I bought the car Jan 2022. And added extended warranty to cover everything. So again I am very disappointed! More

Bait and switch oil change coupons and sorely lacking in the customer service department! I will be driving to Punta Gorda for any future service. the customer service department! I will be driving to Punta Gorda for any future service. More