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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,541 Reviews

4,541 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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March 25, 2025

They are good at communicating what is needed for service, what it will cost, and about how long it might take. More

by levenhagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Always great customer service. Mike was very understanding and was easy to communicate with. Scheduling people got me an appointment that I thought was an appropriate wait time (on More

by MARI_ALE_GOMEZ
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 28, 2025 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 25, 2025

Sonja was great, went above and beyond to provide exceptional service The dealership meet my expectations More

by MIKE.YARBROUGH
Recommend Dealer
Yes
Employees Worked With
Sonja
Mar 28, 2025 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 25, 2025

They seemed very nice there. Answered all my questions...I haven't had work there yet. Just a recall on my Ram. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Schwinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 25, 2025

Very disappointed with the service and the communication they gave. What they did did not resolve the problem. More

by Richard Houin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Obi Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Richard. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 25, 2025

Slowcto accept me in after 9 am for 915 appointment . After registering truck was moved in .,After examing washer , they decided to replace wager scree which required removing some if front valance . Les More

by geryjw55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 24, 2025

Bad. Misquoted time it would take, misquoted price, created a new problem when completing initial work, added additional cost. Took all day (7AM to 7PM). More

by tljarboe
Recommend Dealer
No
Employees Worked With
Bishoy Mikhail
March 24, 2025

Poor service experience with misquoted timing and pricing. New problem created with service, leading to him unexpected cost. More

by tljarboe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bishoy Mikhail
March 24, 2025

This is a great dealer! Service was reasonably priced and oil change and tire rotation was performed in a timely manner. Also the ride i received to go home and back to the More

by jkbisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Well it’s hard to get the service manager to call back I left several messages and he doesn’t seem to want to talk with me More

by mikemcgrath24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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