Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,630 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
Not all Ram dealerships are equal. This is especially true if one drives a Ram Promaster, high top. Only certain shops have lifts capable of carrying that much weight and height. It This is especially true if one drives a Ram Promaster, high top. Only certain shops have lifts capable of carrying that much weight and height. It makes even general servicing a challenge. I am an hour away from the Cape Coral dealership, but with that said, it was worth the time. My service person, Mike C. Is a no nonsense kind of guy. I told him the issues, one of which has been a long standing rear cargo door leak. A prior dealership tried 3 times to fix it, unsuccessfully. Cape Coral service discovered what they believe to be the issue and resolved it. I will have to wait for a heavy rain to see if they were successful! They covered a one day car rental. I was responsible for 2 additional days. Since it was warranty work, I was hoping that the entire rental fee would be waived. The woman, Jennifer, in the rental division, was wonderful. She knows her area of expertise. Had a a general servicing done. All good there. The only issue I had was that I asked that the leaves that had collected in the front windshield run-off reservoir be cleaned out. That did not happen. I figured out how to get the under hood bracket off and did it myself. Not a big deal. All in all, I would recommend The Cape Coral dealership without hesitation. More
I entered the office area and talked with Lisa about my repair. She looked up the part needed and told me they had one in stock…an exact tire to replace the one damaged by a road hazard on route 95 at the repair. She looked up the part needed and told me they had one in stock…an exact tire to replace the one damaged by a road hazard on route 95 at the South Carolina border. She had my vehicle in the shop area within 15 minutes and had me back on the road no more than 2 hours. The place was busy and I was satisfied that they did a good job expeditiously and for the quoted price! The saving grace was that they had the exact tire needed in stock. More
This is the phantom zone. .the I'll call you dealer wich bybthe way no one calls ...manager no where to be found ..Ron torres will never call you no matter what problem or corc .the I'll call you dealer wich bybthe way no one calls ...manager no where to be found ..Ron torres will never call you no matter what problem or corcern you have. very mediocre and unprofessional ..lack or non training at all in customer service .by the way if you own a jeep take it somewhere else 9 weeks later i got mine back. I hope never see this god forviden place ever again More
I've never had a bad experience at Cape Coral Ram. Mike does an outstanding job providing excellent service and timely work completion. I would not take my Ram 2500 anywhere else! Mike does an outstanding job providing excellent service and timely work completion. I would not take my Ram 2500 anywhere else! More
The service was fast and excellent. Everything was handled quickly and efficiently. The service was finished on time. Everything was handled quickly and efficiently. The service was finished on time. More
Excellent and quick response. Friendly and informative. Kept me updated on repairs as they were ongoinf Friendly and informative. Kept me updated on repairs as they were ongoinf More
Good place to take care of my truck They Kept me in the loop on what they found the loop on what they found More
From drop off to pick up. All went well and they even washed it for me. All went well and they even washed it for me. More