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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,031 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,031 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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August 28, 2024
Tom was great, honest and straight forward. Kept in touch and updated me. Only issue would be the techs use of care. Brake booster was replaced but tech did not adjust brake switch bracket and Kept in touch and updated me. Only issue would be the techs use of care. Brake booster was replaced but tech did not adjust brake switch bracket and jammed switch breaking it apart making it non functional More
by bdcostello99
Verified CustomerEmployees Worked With
August 28, 2024
Tom took great care of my vehicle. He kept me informed of the progress and the technician that worked in my vehicle did an amazing job! He kept me informed of the progress and the technician that worked in my vehicle did an amazing job! More
by streptow
Employees Worked With
Other Employees :
Alejandro Collazo
August 28, 2024
I had an issue from a previous visit with a different service writer that left me in a big mess. Tom made everything right quickly and easily on my end! I will only work with him from now on! service writer that left me in a big mess. Tom made everything right quickly and easily on my end! I will only work with him from now on! More
by jgrande
Employees Worked With
August 27, 2024
Thomas is always helpful whenever I need anything. I had a little issue and they were able to get in next day and got me rental to use while they had my vehicle. Thank you so much I had a little issue and they were able to get in next day and got me rental to use while they had my vehicle. Thank you so much More
by mgillam
August 26, 2024
Had a very bad experience with this Dealerships Service Department. Took car in for Recalls, should have been a 6-7 hour job, it took over a week to get it done. It went in with no water leaks, then they c Department. Took car in for Recalls, should have been a 6-7 hour job, it took over a week to get it done. It went in with no water leaks, then they claimed the water pump which was only 4 months old was leaking after they put timing chain and gears in it. Blaimed it on the after market pump. They wanted over $1000 to a water pump in it. I didn't let them put it on and to my amazement they got the leak fixed! They did their 27 point vehicle check and said everything was fine, fluids,brakes,tires,etc,. When I went to leave, power steering didn't work-no fluid in it,but the DEF fluid was full. Kinda hard to use DEF fluid in a gas engine! BEWARE of this Dealership! More
by ddfkjm
August 26, 2024
Mike did an excellent job walking me through the repair procedure and making sure that I was aware of both the time and cost of the service procedure and making sure that I was aware of both the time and cost of the service More
by rnschimmel
Employees Worked With
August 25, 2024
Got my issue addressed after 2 months due to Danny Alfonso and his team taking no accountability for making mistakes and giving bad diagnostics, with no feedback or communication. Alfonso and his team taking no accountability for making mistakes and giving bad diagnostics, with no feedback or communication. More
by tmorton
August 25, 2024
Muy buen servicio y profecionalidad de parte de Rasiel pendiente a todos los detalles del servicio y en plena comunicacion conmigo pendiente a todos los detalles del servicio y en plena comunicacion conmigo More
by MDZA EXPRESS INC
Employees Worked With
August 25, 2024
It was easy to get a service appointment. The staff was very attentive. Quality of work was very good. The staff was very attentive. Quality of work was very good. More
by t34a
Employees Worked With
