Cape Coral Chrysler Dodge Jeep Ram - Service Center

Per diagnostics front and rear struts /shocks are ok, but was quoted over $3k to replace them. Very confusing! was quoted over $3k to replace them. Very confusing! More

DO NOT SEND YOUR MONEY AT CAPE CORAL CDJR. They will up sale you a warranty package that will cover your car for 5 to 6 years and when you try to use it later they will have your warranty pack They will up sale you a warranty package that will cover your car for 5 to 6 years and when you try to use it later they will have your warranty package changed and will tell you that your vehicle doesn’t have the coverage that you purchased when you purchased the vehicle. They DO NOT KEEP THE TAPE OF THE CONVERSATION THAT YOU HAVE IN THE FINANCE OFFICE WHEN YOU ARE SIGNING YOUR CONTRACT AND THEY WILL NOT GIVE YOU A COPY OF THE PAPER WORK. They will tell you that it’s in file and has been recorded too. DONT FALL FOR IT DEMAND YOUR COPY AND DO YOUR OWN RECORDING FOR YOUR OWN RECORDS. YOU GOING TO NEED IT More

Their service department refuses to make contact back with me. I have left message after message after message. This is the 2nd time I tried using them for service. The 1st time was just as bad and I tho with me. I have left message after message after message. This is the 2nd time I tried using them for service. The 1st time was just as bad and I thought, maybe it was just that service advisor. I found out this is not in fact the truth, it is a dealership wide problem. What is worst... they left my vehicle in a worst working condition than when they received it. This is the other reason I went back so they could make it right. I am not someone that ever writes reviews so take it from me STAY AWAY from them. I have bought soooo many cars over the years. If their service department is this bad.... I can't imagine their sales department. They must have poor management overall, there really is no other explanation. More

Worst service I’ve ever had in my life horrible service Parts department and service department Parts department and service department More

Lisa was very professional, and did all her best to resolve my issue as soon as possible. Communication was also on a high level. Completely no issues. resolve my issue as soon as possible. Communication was also on a high level. Completely no issues. More

Happy with the service, i wish every visit would allow costumers have a free carwash. This time i spent over 900 dollars and i got one. costumers have a free carwash. This time i spent over 900 dollars and i got one. More

Wonderful experience every time. Service Manager Mike Castori is the best like seeing an old friend every time I go to the dealership. Service Manager Mike Castori is the best like seeing an old friend every time I go to the dealership. More

Taylor was very knowledgeable and respectful, an asset to the dealership, don’t like being told that I have to submit 15 words in order to process this survey the dealership, don’t like being told that I have to submit 15 words in order to process this survey More

Great service and quick turnaround time. Good communication on what was completed on my vehicle. Good communication on what was completed on my vehicle. More

Quick and easy, no hassle drop off and they took care of the recall for my jeep. the recall for my jeep. More