Cape Coral Chrysler Dodge Jeep Ram - Service Center

I went in for 10000 mile maintenance. Everyone was very friendly. The service took about an hour. I was very happy. Everyone was very friendly. The service took about an hour. I was very happy. More

Service good job. Service writer very helpfully and courteous. Communicated well with both getting repairs done and letting me know when completed Service writer very helpfully and courteous. Communicated well with both getting repairs done and letting me know when completed More

Problem solved Problem solved Problem solved Problem solved Problem solved Problem solved Problem solved Problem solved solved Problem solved Problem solved Problem solved Problem solved More

Jeep was in dealership 25 days. Advisor uncareing with terrible communication keeping me informed. Felt like i was forgotten with no transportation. Had to constantly call and leave Advisor uncareing with terrible communication keeping me informed. Felt like i was forgotten with no transportation. Had to constantly call and leave messages to find out about jeep update. Will never buy a vehicle from this dealer because of poor service. Only reason im going there is its close buy my house and i have a extended warranty through chrysler. More

The only thing that annoyed was how long it took for someone to check me in someone to check me in More

Everything was perfect good service and good customer service I will always come back here service I will always come back here More

Made appointment a week before for an oil and filter change plus tire rotation. Service said figure an hour. Dropped off at scheduled time of 8:30 am. Service advisor said your first in line, should be change plus tire rotation. Service said figure an hour. Dropped off at scheduled time of 8:30 am. Service advisor said your first in line, should be no more than an hour or so. Well 2.5 hours later I went to service advisor and asked for a status. He checked and about 15 minutes later my car was done. 2.5+ hours for a simple oil and filter change plus tire rotation is ridiculous. Next time I'll go to an oil change place like Valvoline and be done in 15-20 minutes, not 2.5 hours More

Offered a courtesy car ,tride to schedule 4 times never received a call back after 2 years of waiting for an appointment for a recall finally made an appointment. Appointment day no courtesy car available received a call back after 2 years of waiting for an appointment for a recall finally made an appointment. Appointment day no courtesy car available and my 8 o'clock appointment 3 hours later told tech was still working on yesterday's work and it would be quite a while longer to sit and wait so they offered a lift ride home. In the email that they sent me for the recall they also offered a buy 1 oil change get 2 free so I asked about the offer and they didn't know anything about it. After checking with the manager the offered me an oil change for 320.00 or 3 for 540. Must be new math. The oil change was expensive partially because of being a Diesel. Local neighborhood shop will do for 240. More

Two working days have passed since the service manger Ron said he would get the information I need on the second sensor that I need on my Trail Hawk to flat tow. I wiil call him again at 10am on Monday 2/3/2 said he would get the information I need on the second sensor that I need on my Trail Hawk to flat tow. I wiil call him again at 10am on Monday 2/3/2025 and expect positive answers. More

I was very happy with my service appointment. . Michael Castori was very Professional. I will be back. . Michael Castori was very Professional. I will be back. More