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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,636 Reviews

4,636 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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August 30, 2021

Everything was excellent! I was very satisfied with my visit. They even had excellent complimentary coffee. I would highly recommend this dealership to friends and family. More

by Gar 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
August 29, 2021

This facility has the best customer service. We were treated respectfully and my problem was solved the same day I took it in. The wait time was much less than other dealers in the area. I will definite More

by moeolady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

We had an unsatisfactory oil change done on our 2019 Ram, oil all over the driveway. Had to have the truck towed in order to avoid any damage. Still, have not heard back from Ray Powers, service manager abo More

by paula.phillips
Recommend Dealer
No
Employees Worked With
Raymond Powers
August 26, 2021

When I brought my wifes van in for a steering wheel air bag check, I told the service writer and his helper, to leave the hood down and don't touch a thing in the van except the steering wheel. That didn't More

by larrylorettazeglis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, Juan Flores
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

Aug 27, 2021 -

larrylorettazeglis responded

Thanks for the reply gang! I was in a lot of our dealers service dept. in the chicago zone. Nobody would ever go against the customers wishes. You offered to wash it for her, that never happened either. Come-on guys, you have to do a better job taking care of your customers. Larry

August 25, 2021

EVERYONE was very friendly and did great work. Mike was great I hope to see him again next service time. Dealership is very modern and clean. More

by rich_kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 25, 2021

They were beyond professional! My issues were all repaired, the team was great and respected my modifications as well. Absolutely recommend this location do not go anywhere else! More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 23, 2021

Very good service , Douglas my service advisor help me and keep me in track about my car , definitely I recommend this Chrysler Dealer for any service and repairs More

by Esther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 23, 2021

We couldn't have been in better hands when our RAM broke down on our trip from MN. They got us in right away and got us hooked up with Enterprise for a free rental. The truck was done same day and has been More

by tjb85llacres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 20, 2021

You always feel welcome Specially with all the amenities You always feel welcome Specially with all the amenities they have that’s why never feels boring or long wait it’s like been home relaxing More

by Alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, JAVIER GONZALEZ
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 20, 2021

I was very happy with the service that I received and the staff was very helpful. They were able to assist with the buying process and answer all my questions. More

by frank.scarlato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Leon, Liviana
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

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