Back

Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,025 Reviews

4,025 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

Sort by
October 09, 2024

We dropped off truck for an oil change. We received a text less than 2 hours after we dropped off that it was done. Very quick service! More

by xathanyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
Oct 10, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 09, 2024

They were extremely efficient and communicated well throughout the repair of my vehicle. I am extremely satisfied and will continue to trust them with the care and maintenance of my vehicle. More

by thomas84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 08, 2024

Worst experience I ever had. Car was trashed at time of pickup. Two screws pushed into leather interior. Two oil spots on passenger seat. Inside trunk cover was not put back in p More

by widowmaker1320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Widowmaker1320" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 08, 2024 -

widowmaker1320 responded

I sent a private response with my contact info. Plan to report to the BBB as well. I have receipts and the card of the service manager that lied about making things right. Not one call or response back. I would not put my actual contact info on a public review. Thanks! What a joke

October 08, 2024

This is the worst dealership in Cape. Coral evolved in 2017 grand Cherokee and they robbed me blind $2000 in dealer fees. The salesman lied to me and the general manager. J could have car More

by rsmmith69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Aviles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Rsmmith69" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 08, 2024

Having to pay a $250 diagnostic fee for each issue on the car is ridiculous! More

by NMCSHEA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

October 07, 2024

Tire patch did not properly fill the tire and long wait because they did a oil change when it was not needed More

by Steveiscool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't see pic of person not sure
Oct 08, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Steveiscool" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 07, 2024

Charged me $1200. 00 didn't fix a well documented starting issue on a 2018 300. Tried to suggest that it was a gas issue. Independent shop Said no bad gas . Went throug More

by mikechit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in shop foreman that swore 12hun fix
Oct 08, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Mike Chit notified Cape Coral that he was going to contact Chrysler for assistance on repairs that were recommended for his vehicle. Cape Coral offered a discount on the repair estimate but Mike has not taken the dealership up on that offer just yet because he is going to contact Chrysler first. Mike informed Cape Coral that he will remove his review after getting taken care of with estimates and repairs.

October 06, 2024

Lisa's stepped it up. Give her another raise now before you lose her to the competition. More

by kuhlj9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 06, 2024

The service rep was knowledgeable and helped explain everything to us. When we arrived it seemed like people were standing around but nobody helped us right away. More

by tinasterasburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael
Oct 08, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

October 05, 2024

Very helpful. Quick service. Went in for an oil change. She found a recall and had it done before the oil change while I waited. Will be back for the next one More

by furlette21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
27
...