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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,632 Reviews

4,632 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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March 10, 2025

I brought my new purchase in for complications with the LoJack system. Issue was still not repaired. More

by hotfires
Recommend Dealer
No
Employees Worked With
Carlos Ramirez Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Very bad experience , after the car was purchased the dealership staff stop being nice No a good experience More

by adrian.reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

They are very good I have had a good experience with them could be better he told me it was 2 oil changes for $160.00 o told him ok than when I paid there was no explanation where I paid for 2 oil changes an More

by lucy_nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

When I first came in, terrible reception, and ignored, while someone finished his coffee, then passed off to two others but then Darrin came and made it better, he cared and took very good care of me. More

by kcooey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin
March 08, 2025

Waiting three and a half hours in the service area is totally unacceptable with no update information. More

by SASSYCASS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rasiel Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

The staff were friendly and service was quick. They kept you informed during the entire process. More

by jennifer.mamanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Terrible customer service. Definitely would not buy a car from this dealer ship. Very disappointed!! More

by VICMC7209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
2.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barroso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Schwinn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Customer service sucks Nobody return my phone calls I finally had to go to the dealership to get answers and it took 3 1/2 hours for a xxxxing oil change!!!. Really!!! More

by VICMC7209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Schwinn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

No communication with customer after vehicle is taken in. Wait time is totally ridiculous, not good. More

by SASSYCASS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Names never given
March 08, 2025

Seems like employees are overworked maybe not enough staff, upset that dealership cannot service my corrosion that needs to be fixed under warranty. More

by ascarbro
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Millspaugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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