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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,023 Reviews

4,023 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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October 23, 2024

Lisa was amazing! I couldn't have asked for better! She went above and beyond and was incredible with service! More

by COACHLAURA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 23, 2024

I'm am not satisfied with this location employees was rude and I'm waiting very long More

by jana.veverkova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Jana. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 23, 2024

Problem not solved. 5 days and nothing. Paid to do not have any solution. Abs and engine alarm still on the dashboard. More

by eng.fabiochagas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Obi Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barroso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Eng.fabiochagas" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 25, 2024 -

eng.fabiochagas responded

I'm Fabio Chagas. I left my car on Thursday and nobody worked in my car for 5 days. They changed a fuse, made the recall and I paid around $550. Basically I paid $550 to change a fuse in my car because the recall is free. That's just insane. My phone is (561)672-5688.

October 22, 2024

Did not fix my problem. Been there 3 times for same issue and still not fixed. No response from service manager More

by christineward98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Jopke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

With out an appointment, was able to get my battery replaced and back on my way quickly! Thanks More

by Jack Higdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Very curtious people that follow up on their work great people to know I will go back to them More

by SherriM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Repair advisor was reason I chose a different service provider. Alex was not helpful and couldn't answer basic questions More

by tazrhinehold
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 22, 2024

I stopped by to have a tire patched in my Jeep I’ve had for about 3 months. Service man said he wasn’t sure if they had repaired a tire like the one on my Jeep 4xe. What?? This is a Jeep dealership, right? More

by HARRISON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro
Oct 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Harrison. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 22, 2024

Worst experience I’ve ever had at a dealership. The part that was broken in my jeep was warranted and cost $117. They told me they had to add $900 worth of parts though to warranty it. More

by plsswfl
Recommend Dealer
No
Employees Worked With
Service department
Oct 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Plsswfl" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 22, 2024

Mike Castori was fantastic and finally took care of the situation. He was very professional and very knowledgeable. More

by paul.neira99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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