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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,175 Reviews

4,175 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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January 02, 2025

Took 3hours for a oil change,arrived at 7:30am. .with no car wash offered More

by ogland_54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Service was done quick and professionally Alex was great to work with. And keep in touch with us. Great Job More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Alex and Ron took very good care of the on-going problem we had with my wifes 2015 Dodge Journey that was experiencing SQUEAKY noise from the front end. It took a few months to FIND out WHAT the problem was More

by RBRANDICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

I don't know who the guy is you mentioned. I dealt with Mike. Mike was great. My starter got fixed but that's it. Still does not remote start and still have to push the button 3 times to turn More

by david@honc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Repairs were completed in a timely manner. Really disappointed after spending over $1000 on repairs I was returned a dirty car. Especially after having to wait over 20 minutes for the porter t More

by mnrvguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Not sure if it was because of NYE but the service was slow for battery replace under warranty. Service rep didn’t once provide an update without being prompted. The facility was beautiful. Did a below av More

by debbiekneitzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Obi Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Terrible service! Will never go back to Cape Coral Jeep! Had an appointment for 10:00 am , didn’t leave until 1:10 pm. They changed my oil outside on the ground, and n More

by GOLDEN04
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was the technician not a service writer
January 01, 2025

As always, Cape Coral Dodge did exactly what they said. They would do in a very timely fashion with incredibly good people keeping me informed every step of the way. More

by knappkev56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Advisor was honest professional and accommodating. Definitely satisfied with the outcome of the service center. More

by Sagonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Scheduling service was easy & an appt was available only a few days out. Service was performed & repaired on the same day. Also took care of a recall issue at the same time. Excellent service! Thank you! More

by fayvest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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