Cape Coral Chrysler Dodge Jeep Ram - Service Center

Your prices are extremely excessive for an oil change. Quoted $250.00 plus tax. No other place in Cape Coral was more than $190.00 Quoted $250.00 plus tax. No other place in Cape Coral was more than $190.00 More

Extremely rude and very disrespectful after asked for a specific report about my car and what happened to my car after they broke my car during a recall saying under her breath I shouldn’t even had said a specific report about my car and what happened to my car after they broke my car during a recall saying under her breath I shouldn’t even had said anything about it very unprofessional. This is the second time I have brought my vehicles to them and both times were very unpleasant and dealt with extremely rude and disrespectful people I definitely won’t be bring my vehicles back to this location for any services even though I bought a extended warranty for the vehicle I purchased from Cape Coral. Stay away if you want to be lied to I also caught them in two lies the managers was speechless and walked away to his office then they brought another manager and tryed blamed for the issue the managers are terrible everyone in that whole service department is terrible! More

Moved here 4 yrs ago. Was hard to find good service. Once I found this dealership. I’ve been very satisfied. Was hard to find good service. Once I found this dealership. I’ve been very satisfied. More

I came to the Dealership around 7:00am smile Castro came to me and checked on me and took me inside I wanted an oil change, transmission checked and tires rotated. zi took a seat inside and around 8:10 am h to me and checked on me and took me inside I wanted an oil change, transmission checked and tires rotated. zi took a seat inside and around 8:10 am he came to me had my an ready he even had it washed so i had a great morning and my Van was ready and I paid my invoice and headed home in about One hour and fifteen minute and I was very happy and went home.. More

Lisa replied quickly and was very knowledgeable. She got my Jeep right in and my service was completed days before my anticipated timeframe. She even helped my husband out with his truck. She got my Jeep right in and my service was completed days before my anticipated timeframe. She even helped my husband out with his truck. More

Took keep in for oil change. They were unable to put a tire on due to not in stock. I live 1 hour away and had tire store in town fix instead. They were unable to put a tire on due to not in stock. I live 1 hour away and had tire store in town fix instead. More

ZERO communication. No care for customer or customer’s time. Excuses made and lied to No care for customer or customer’s time. Excuses made and lied to More

They were really helpful and really fast with the service also. I would recommend this dealer to anyone. also. I would recommend this dealer to anyone. More

Total rip off. Tried to get me to fix an issue and it wasn't the issue at all. Took car to 2 other places. What they wanted to replace there was nothing at all wron Tried to get me to fix an issue and it wasn't the issue at all. Took car to 2 other places. What they wanted to replace there was nothing at all wrong. Will never ever go there again and will spread the word. This was their 2nd chance. Not the first time they tried to get us to get something we didn't need More

The service department is great, the sales and GM team is horrible. I purchased a new 2024 grand Wagoneer, series III on Friday. Within an hour of driving it off the lot, the car broke down. They gave me a l horrible. I purchased a new 2024 grand Wagoneer, series III on Friday. Within an hour of driving it off the lot, the car broke down. They gave me a loaner and went to fix the car. All weekend they had it and no one contacted me, I had to continually text the sales rep about the car. I asked for a manager or GM to call me. They said they would and no one ever did. I contacted again on Monday, they said someone would be in touch and the car would be ready. Finally, in the afternoon Obi from service contacted me (he’s great!) and talked about what was going on. The car had another issue on Tuesday, I had to take it back into the dealership. Still no contact from a GM or manager even asking how to help or apologizing for the inconvenience. You buy a $120k car and except it to work at the very least and further if it doesn’t someone to at least reach out to help. Once they got our money from the sale, we were dead to them. Never buying from this dealership again, unless they revolutionize their customer service. More