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They need to get their act together On 03/05/2019 I spoke to Savannah on the phone and made an appointment for 1:00 on 03/06/2019 to look at a 2017 Caravan I saw on the website. She told On 03/05/2019 I spoke to Savannah on the phone and made an appointment for 1:00 on 03/06/2019 to look at a 2017 Caravan I saw on the website. She told me the Caravan would be all cleaned up and parked out front ready for me to test drive when I arrived. I arrived on time, I was told Savannah was off that day. But a salesperson would be right with me. 30 mins later a met my salesperson (Torey). A nice young man, but very little experience. It took him about 30 mins to locate the Caravan. After walking me out back to see the van, he told me it was a new to the lot and had not yet been prepped and I could not test drive it. I asked if he had the key so I could a least look at it. That took another 30 mins to locate the key. While I waited in the hot sun. Torey was able to find another 2017 Caravan that I could test drive. I liked it and decided to purchase it. I save time, I had already completed the online trade-in form from your website and took and uploaded two photos. I was told that they don't use that online form (so that was a waste of my time). After a long wait, I finally got to meet with Rickard Smith to going over the finances and finalize the deal. Rick asked me if I wanted the printouts of the paperwork or have it emailed to me. I said to email it. It's been over a week and I STILL HAVE NOT RECEIVED THE EMAIL. This email contains my loan and extended warranty info. It's important that I have it. I have called and left messages with Richard and still nothing. One the the key fobs was missing so Torey wrote up a "we own you". I'm sure I will never see that key fob. By 6:30 in the evening the paper work was all done and I could leave. 5 and a half hours to buy a car in crazy! Especially, when I made an appointment and did the trade-in info ahead of time, Like your website suggests. The last two cars I bought too less than two hours. Now here's the real kicker! Since I bought the Caravan from you a week ago, I have been hounded by three different salespeople from your dealership, wanting to know if I was still interested in buying a Caravan. PLEASE GET ME MAY PAPERWORK!!!! More

Excellet service Raymond and the complete team were very helpfull and patience, thank you Excellet service professional Nice establishment and enviroment Courteous Raymond and the complete team were very helpfull and patience, thank you Excellet service professional Nice establishment and enviroment Courteous friendly Will com back as soon as we can More

No time to help me I needed your help and you company didn't have the time. I had to buy an expensive battery. I'm not impressed. I think I will stay with galeanna. Th I needed your help and you company didn't have the time. I had to buy an expensive battery. I'm not impressed. I think I will stay with galeanna. Thanks. More

Wonderful experience I've been to many car dealers in 71 years,but this is the 1st time I can honestly say that it was a wonderful experience.From my 1st phone call to the I've been to many car dealers in 71 years,but this is the 1st time I can honestly say that it was a wonderful experience.From my 1st phone call to the repair of my vehicle the service was first class .All employees I encountered were friendly and took the time to answer any question I had. Would recommend this dealership to everyone. More

Great service!! I was running late and needed to get my oil changed before Spring Break, I showed up around 40 minutes before closing and they took great care of my J I was running late and needed to get my oil changed before Spring Break, I showed up around 40 minutes before closing and they took great care of my Jeep! Even got a free car wash! Great experience and will be going back with all of my business! More

Service is amazing The most important thing after the sale is the dealers service department. You’re with sales for a few hours but your with the service department for The most important thing after the sale is the dealers service department. You’re with sales for a few hours but your with the service department for the duration. My 2019 Rubicon had some minor but annoying issues. Scott Dolloff my service advisor listened, rode with me me and was very understanding of the issues no matter how small a couple of them were. He did a great job relaying my issues to the tech. All is perfect with my Wrangler. Thanks Scott. Also.... just one look at this service department compared to all the other Jeep dealers in the area... What great tech wouldn’t want to work there? Trust these guys to do a great job for you. PS. Still happy with the price I paid. No regrets. Thank you Jay Ganzi. More

EXCELLENT!! I called the dealership because my vehicle wouldn't start. Scott Dolloff from the service center immediately sent someone out to jump start my batter I called the dealership because my vehicle wouldn't start. Scott Dolloff from the service center immediately sent someone out to jump start my battery and follow me back to the dealership where they installed a new battery. This solidified to me that I purchased my vehicle at the RIGHT place!! Very impressive!! More

Love this dealership This place is great, very clean waiting area,fast service,friendly staff. I will continue to go there for service for my Jeep and will recommend to an This place is great, very clean waiting area,fast service,friendly staff. I will continue to go there for service for my Jeep and will recommend to anyone looking for a car. More

Brian Hunter gave us a top notch customer experience Brian took the time to make sure we knew and understood everything about the Pro Master. Not to mention how he made sure we were signed up for all t Brian took the time to make sure we knew and understood everything about the Pro Master. Not to mention how he made sure we were signed up for all the benefits of owning our new commercial vehicle, unlike the way I was treated by the other dealership that sold me the same type of van less than 5 months ago. More

Raymond Burke Our experience with Raymond was great. Not only was he "super" intelligent, he was engaging and very pleasant as he explained all of the various ramif Our experience with Raymond was great. Not only was he "super" intelligent, he was engaging and very pleasant as he explained all of the various ramifications of the financing process. More