Cape Coral Chrysler Dodge Jeep Ram

Worst experience ever! I was excited to buy my first car cane here with a down payment and ok credit score . I told them what I was looking for. Went through 3 sales people I was excited to buy my first car cane here with a down payment and ok credit score . I told them what I was looking for. Went through 3 sales people (they never give you the same one). I brought a friend along with me and immediately they said they got bad vibes of the place and not to go back there. anyways they gave me three cars to look at they weren’t listening to anything I was saying, I looked at a car came back the next day . I told them my expectationsoff the rip and that I didn’t want to waste peoples time and they said they could work with me and give me some crazy down payment for a 2015 Honda Civic, which I mind you the battery was dead both times, the interior was gross and smells like urine .. my sales guy Tory was a sweetheart. I was also working with a fellow that I can’t remember his name but he was ok and trying to help me. Then there was big mike who was kosher enough. But I wish I had the name of the sales guy who asked me to shake his hand and acted like he was doing me a favor when really it was the biggest insult and he basically said that he didn’t want to sell to me and had nothing to accommodate me. So I left really upset trying to fight back the tears just extremely disappointed and Tori in the other sales guy came outside to try to work with me and talk to me after that they offered me a lower car down payment and the 200 high $200 range and just have me sign off on the car and I didn’t want to do business with them after that, they didnt offer that to me when I was inside. they waited until I was in tears andIt was just very frustrating in a horrible experience .I truly hope no one has to go through that. Not only that I came in there with the preapproval and I had a reference number I told him specifically what Bank I wanted to go through and they went off on their own when they did not have my permission and ran my credit to God knows how many times and put a bunch a hard inquiries on my credit I was very very very adamant about my credit and it not being ran without my permission and they went ahead and did it anyways there’s way too many places around that will accommodate you and try to work with you please don’t go here More

Air bag recall Perfect - great communication throughout the process. Had a 8:00 AM appointment, I arrived early and they took me right in. Estimated 1.5 to 2 h Perfect - great communication throughout the process. Had a 8:00 AM appointment, I arrived early and they took me right in. Estimated 1.5 to 2 hours and had me out in exactly 2 hours More

A pleasure Service manager Scott was extremely helpful in handling the recall repairs on my Jeep considering my limitations with my disabled wife. His schedulin Service manager Scott was extremely helpful in handling the recall repairs on my Jeep considering my limitations with my disabled wife. His scheduling and concern made the process a pleasure. More

Great salesperson Zachary Hayes and great deals. ALL the STAFF at Cape Coral Jeep were very helpful in working with me and my husbanand through the process of purchasing a new Jeep. They also helped ALL the STAFF at Cape Coral Jeep were very helpful in working with me and my husbanand through the process of purchasing a new Jeep. They also helped us by working the numbers to keep us within our budget range. We appreciate all the help by them explaining each step from beginning of our transaction to the end. More

Pretty Good overall just a hiccup here and there Took my RAM in for service and afterwards somehow the alignment got messed up after the tires were rotated. They handled it though and worked with Took my RAM in for service and afterwards somehow the alignment got messed up after the tires were rotated. They handled it though and worked with me to make it right, so appreciate it very much Brian was awesome and the new employee he was training. More

Outstanding treatment. I really like the free Uber ride for lunch while they serviced the vehicle. Very nice facility. Quick to respond and very accommodating. Would retu I really like the free Uber ride for lunch while they serviced the vehicle. Very nice facility. Quick to respond and very accommodating. Would return for service again More

The dealership was awesome!!! All was perfect !! Inventory was awesome !! Friendly and helpful personnel. I am very professional. Also clean and neat . Perfect location. Plenty All was perfect !! Inventory was awesome !! Friendly and helpful personnel. I am very professional. Also clean and neat . Perfect location. Plenty of advertising on the road and on the TV. Service department up to date fast and friendly More

Best sales experience I bought a used Chevy Silverado from Big Mike at Cape Coral Dodge. He was never pushy laid back and answered all my questions about the truck. He got I bought a used Chevy Silverado from Big Mike at Cape Coral Dodge. He was never pushy laid back and answered all my questions about the truck. He got it for me for a great price and I will bring people to him for a purchase in the future. More

Service with a smile Super service! Easy drive up. immediate Friendly and helpful person was right there to see to my needs. I felt welcome, not like I was a nuisance. Fa Super service! Easy drive up. immediate Friendly and helpful person was right there to see to my needs. I felt welcome, not like I was a nuisance. Facility is awesome. Waiting area is very comfortable with refreshments available. I made the comment to an employee that it smelled like a hospital. Its that clean. More

Really Good Service with a Very Poor Start! This rating would have been a five if the check in process hadn't taken 65 minutes. Becky did her best to make up for the failure. The management of This rating would have been a five if the check in process hadn't taken 65 minutes. Becky did her best to make up for the failure. The management of this dealership needs to have a greater respect for the customers time. I will give it another try in the future. There are always other options if these practices don't improve. Really good service with a very poor start. I was here for a recall on my passenger side airbag. Many customers were waiting for service on the recall. That was enough inconvenience all on its own. More