Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
1,717 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,717 reviews
October 24, 2024
I was able to get my car in at my convenience and learned that the reason for service was not serious. Once there they couldn’t get the sensor to do what it had been doing and there was no charge. that the reason for service was not serious. Once there they couldn’t get the sensor to do what it had been doing and there was no charge. More
by EILEENSHUE
Verified CustomerEmployees Worked With
October 23, 2024
Erik did everything he could to make my Maverick purchase as easy as possible from start to finish with a great attitude the entire time! 5/5 Would buy from him again. Campbell Ford Review: During financ as easy as possible from start to finish with a great attitude the entire time! 5/5 Would buy from him again. Campbell Ford Review: During financing I wish there was some more transparency about interest rates from Bill, I had to ask for him to show me dealer rates. I would've liked some time to go over dealer finance options versus third party finance options such as through a credit union. Perhaps they gave me the best deal, but not knowing for sure is what bothers me. This was my first experience financing in general so I wasn't sure of the questions to ask. More
by samuelmorsesnyder
Employees Worked With
October 23, 2024
Great experience. Eric was awesome. Very friendly and knowledgeable. The entire staff was very friendly and helpful Eric was awesome. Very friendly and knowledgeable. The entire staff was very friendly and helpful More
by CTURRELL20
October 20, 2024
Vehicle Up to, including recently and was looking at another purchase but management killed the deal another purchase but management killed the deal More
by Ken Laurita
October 19, 2024
Great service center. Friendly and always helpful. Answer all my questions. Vehicle ready in timely fashion. Highly recommend. Friendly and always helpful. Answer all my questions. Vehicle ready in timely fashion. Highly recommend. More
by Tango32001
Employees Worked With
October 18, 2024
Made appointment 2 weeks in advance and still didn't have parts for warranty recalll parts for warranty recalll More
by SPURGEONM2011
October 18, 2024
Thank you for bringing your Campbell Ford maintenance truck to do my loop oil and filter. And complete recall as needed. And your mechanic was very courteous and polite. You don’t see that very often. truck to do my loop oil and filter. And complete recall as needed. And your mechanic was very courteous and polite. You don’t see that very often. More
by DDITTO5
Employees Worked With
