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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
1,988 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,988 reviews

April 24, 2025

Every thing was great! My only issue was with a follow up email saying my tire tread was questionable. I bought new tires within the last 4 months, there is nothing wron More

by Suzanneernzen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Campbell Ford responded

Thank you so much for your feedback, Suzanne! We are so glad that we had the opportunity to work with you and we will share your comments with the team. Please don't hesitate to reach out if you need anything else.

April 23, 2025

Seamless and accommodating process for my very busy schedule. Willing to meet me. Fair negotiating and price More

by kedennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Campbell Ford responded

Here at Campbell Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 23, 2025

Awesome Patient and very welcoming Reservice writer plus pleasant being understood my need Hopefully, I can have them help me out in the future More

by CHENZO353
Recommend Dealer
Yes
Employees Worked With
Colin
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Apr 23, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

April 20, 2025

Mobile Service came to my house to take care of a factory recall. Technician was friendly and knowledgeable. All went well. More

by BLUERACE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 20, 2025

Eric was excellent very polite and a joy to do business with, sincerely Diana Hillman More

by HUNTRESS52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

April 19, 2025

Great dealership and fantastic salesman! He seemed to care about my needs and was able to direct me to a vehicle that surpassed my expectations More

by gcraven1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 19, 2025

Great salesperson! He seemed to care about my wants and was able to direct me to the right vehicle for my needs More

by gcraven1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 19, 2025

The techs that come take care of you in the Mobile Unit are courteous , respectful, and very thorough. I recommend Campbell Ford in Nile’s Michigan. More

by Escape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

April 19, 2025

Really like that you came out to the house to do the oil change. The technician was awesome. More

by ROGGEJEANNE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 18, 2025

Everyone was extremely helpful that day and got me in quickly without an appointment scheduled More

by sherilbower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

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