Campbell Ford

Awesome service, easy online appointment, great customer service, love the pickup and drop off service. service, love the pickup and drop off service. More

Tech was very nice and fast considering that he was given the wrong parts and it took about two hours for a twenty minute job to install my new trim pieces that were under recall!! Over very happy the wrong parts and it took about two hours for a twenty minute job to install my new trim pieces that were under recall!! Over very happy More

Did excellent auto body repair and were excellent to work with during the process. Very pleasant. with during the process. Very pleasant. More

I took my Maverick in for service again and as usual it was all done within a hour while waiting in a comfortable lobby with free coffee and snacks. Thanks Campbell Ford for all you do and with great frie was all done within a hour while waiting in a comfortable lobby with free coffee and snacks. Thanks Campbell Ford for all you do and with great friendly people. Duke Lawton More

Great experience overall. I have bought 4 cars at Campbell and Jason has been the salesman every time. Can’t wait to get another Ford from him! I have bought 4 cars at Campbell and Jason has been the salesman every time. Can’t wait to get another Ford from him! More

Did not take care of a problem and is not wanting to take care of the problem. Had my truck for two weeks. That Monday after getting it back. I had to take it back and rescheduled for two weeks later. And t care of the problem. Had my truck for two weeks. That Monday after getting it back. I had to take it back and rescheduled for two weeks later. And they had it for two more weeks and never fixed anything never even told me there was another issue until after I picked it up and tried to drive it home. It couldn’t do any more than 45 to 50 miles an hour. Very unhappy and dissatisfied with service at Campbell Ford Niles, Michigan. More

Friendly staff and good work. Loved the clean car and pleasant experience. Thank you guys! Loved the clean car and pleasant experience. Thank you guys! More

This Auto dealership went out of it's way to do a factory recall for my truck. I have never had any contact with Campbell Ford in the past. I had a appointment with a Elkhart dealership to do this work. But recall for my truck. I have never had any contact with Campbell Ford in the past. I had a appointment with a Elkhart dealership to do this work. But after picking up my truck from this Elkhart location and asking them is everything ok. As I was driving home, I stopped to look at the paperwork. It showed only a Oil change. I called the Elkhart dealership, they said couldn't do the recall on this day. Even though a appointment was made with their service manager saying it would be done right after the Oil change was completed. I was extremely upset and Vowed to Never go back to a Dealership that Fails to meet it's expectations. Two days later, out of the Blue. A service consultant from Campbell Ford called me. The female caller saw that my truck needed this Recall Work and asked if I would like their technician to do that work at my home. I was very happy that this was going to be taking care of! The technician came out on the scheduled day and quickly resolved the issue. The technician explained what the recall was about and that he just needed to reprogram the transmission computer. I was very happy with this Great Service and I be taking my truck to Campbell Ford in the future instead of the Disappointing Elkhart dealership!! More

Parts department and service people good to work with! ! I will be back for more parts and service! I’m a life long FORD owner! And my wife just bought a escape from Campbell ford last year. ! I will be back for more parts and service! I’m a life long FORD owner! And my wife just bought a escape from Campbell ford last year. More

Service guy did a great job in a timely manner. Very nice guy. I will continue to use this service for oil changes. Very nice guy. I will continue to use this service for oil changes. More