
Campbell Ford
Niles, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Explained service needs well, was a delay in getting a loaner car , but he kept me informed loaner car , but he kept me informed More
Very accommodating to my needs. Great service, nice people! Efficient & top-notch knowledge of the warranty issues. Great service, nice people! Efficient & top-notch knowledge of the warranty issues. More
Post sale reflection was that we were "sold" on a vehicle that was not very nearly what we had asked them to find for us. Truly felt manipulated by sales. The Body Shop team on the other hand was exce that was not very nearly what we had asked them to find for us. Truly felt manipulated by sales. The Body Shop team on the other hand was excellent in every capacity. Truly a great team. More

I first saw the car on Marketplace. Amos was attentive and very responsive to messages. He accommodated us around our work schedules and was easy to work with. Amos was attentive and very responsive to messages. He accommodated us around our work schedules and was easy to work with. More
Very polite and professional. Employees were very respectful. Wish they would have explained more about the vehicle and how things worked Employees were very respectful. Wish they would have explained more about the vehicle and how things worked More
Easy buying experience. Super professional staff that exceeded my expectations in all regards. Fair price with exceptional customer service. Super professional staff that exceeded my expectations in all regards. Fair price with exceptional customer service. More
The service department is great. Always helps and tries to solve my problems. However the sales department not so great. I can not all of a sudden start my car with my I-Phone. T Always helps and tries to solve my problems. However the sales department not so great. I can not all of a sudden start my car with my I-Phone. The fellow in the service department said that he thought this salesman could so we went to see him. Well he didn't have much patience because when he asked me for my passsword I said try this. "Oh well I will get a new one" he said. Not so good for an older lady who may have trouble to remember the new one. Well he tried to change the password and said that it was sent to my e-mail, but he would not check my e-mail or let me check it. Instead he just started going through something anf kept saying you have to many folders here. Not understanding what he was talking about I asked if he could get rid of them if that would help I thought. His reply was not my job. and he just kept flipping through my phone. The phone rang he just turned away and began talking. No excuse me nothing. If he didn't feel this was part of his job he needed to tell the service man right away. There were no other customers in the dealership. Won't buy a car from him! More
I was able to get my car in at my convenience and learned that the reason for service was not serious. Once there they couldn’t get the sensor to do what it had been doing and there was no charge. that the reason for service was not serious. Once there they couldn’t get the sensor to do what it had been doing and there was no charge. More