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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,543 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,543 reviews

August 08, 2025

Mobile service came out and took care of a couple recalls for my truck. Very easy to deal with. More

by LECHDOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 08, 2025

Excellent job repairing our explorer after hitting a raccoon. Repair took longer than expected but no complaints since it looks brand new. The lady that detailed this vehicle deserves a raise because th More

by MICHAELCHRONIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not remember the name of the woman that detailed the vehicle , Ron Metcalf, Vincent Hernandez, Gene Dittenber, Jeff Sigman
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Aug 08, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

August 08, 2025

I purchased new tires at a very competitive price- with a 4 wheel alignment. The work was completed as described and on time. Everyone was very helpful and courteous. More

by ERIC.TOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

August 07, 2025

I would highly recommend Cory, he’s the best sales person. Will go above to make sure you’re satisfied. Corey was able to sell my company new Cadillac Escalade for my business. The whole Team is great More

by bookings0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Robbins, Bernie Pickett, Frank Dalton, Ronnie Bogle, Mike Griffin
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Aug 07, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 07, 2025

This is the best service I've ever had shopping for a vehicle!!! Katelyn was beyond knowledgeable about the Escape as well as a fabulous personality! More

by smalisa1827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Robbins
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Aug 07, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2025

The customer service was amazing! The work they did on my tundra was top-notch! More

by SCHMIDTCSCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Metcalf, Jeff Sigman
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Aug 06, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 06, 2025

I’m new but they are always helpful and answer all my questions Very friendly. Love my new car. More

by LLWAR717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 05, 2025

They keep sending texts to my wife's phone after giving them my text and phone number More

by nbbeverly
Recommend Dealer
No
Employees Worked With
Gene Dittenber
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Aug 09, 2025 -

Campbell Ford responded

Thank you for bringing this to our attention. Our goal is to make sure everyone has a top-notch experience at our dealership. We’re sorry that we didn’t meet that goal in this case, and we will rectify this situation very soon!

Aug 09, 2025 -

Campbell Ford responded

Thank you for bringing this to our attention. Our goal is to make sure everyone has a top-notch experience at our dealership. We apologize that we didn’t meet that goal in this case, and we will rectify the situation very soon.

August 05, 2025

I highly recommend Ronnie—he’s a pleasure to work with and made the entire experience enjoyable. The dealership itself was also warm and welcoming. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Ronnie Bogle
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Aug 05, 2025 -

Campbell Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 05, 2025

Corey was very knowledgeable and extremely helpful in helping us choose a vehicle. It was a pleasure doing business with him and Campbell Ford. More

by MJGuisbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Dalton
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Aug 05, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

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