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Campbell Ford

Niles, MI

4.7
1,786 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,786 reviews

December 21, 2024

I just wanted to add a huge compliment to Amos, who dishes out excellent customer service. He also took the time, today, to take all the scratches off the sides of my car without taking the paint off. More

by Criselda
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry at front desk
Dec 21, 2024 -

Criselda responded

I highly recommend speaking and working with Amos when buying a car, he will take great care of you. You are not just a number, he treats you with respect and really listens to your needs and knows exactly what kind of car would fit you best. May God bless all that you put your hands on to do, Amos.

December 21, 2024

All the problems with the Sync system in my F250 are still there after being told it was fixed and charged $290 for the work. I'm extremely disappointed that A) it still doesn't work and B) that it wasn More

by Dave.hammang
Recommend Dealer
No
Employees Worked With
Vincent Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
December 21, 2024

Everyone was amazing to get my car fixed due to a recall issue. My car was fixed quickly and perfectly! More

by BILLINGSLEYK61
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

I was very impressed by their customer service. They called me to come to my house and take care of a recall for my vehicle. The mobile tech was great. The mobile service is super convenient. I wil More

by ND Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Zak came to the house for a recall and completed it in a timely matter. Very friendly and enjoyed speaking with him. A great service you provide. More

by W.FRANTZ0
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zak
December 19, 2024

Erik was great ! ! There was a few curve xxxxx but most part went smoothly.But Erik was very honest with about everything .. More

by ccolpitts2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Quick in and out experience. The guys made it an easy car buying experience. Thank you to the staff at Campbell Ford. More

by RyanN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I love the mobile service, which allowed me to do this while doing other things at home. More

by DAVIS1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Really appreciated the mobile service. The technician, Brittany, was prompt and professional and completed the recall for my vehicle. More

by KELLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lane
December 19, 2024

Great services and support! Took care of our car in one day. Will use again and recommend. More

by DAN@TOPGROUPTRAVEL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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