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Campbell Ford

Niles, MI

4.7
1,867 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,867 reviews

February 21, 2025

Very curtious and knowledgeable about what had to be done we have two vehicles both fords and they keep them running top shape More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Campbell Ford responded

It has been a pleasure serving you, Becky. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

February 21, 2025

A great place service is very well kind and polite The home service for servicing a vehicle is very nice. They keep great records and send out notices when service is needed More

by francesskibbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

February 19, 2025

Outstanding service. Welcoming environment, friendly staff, knowledgeable sales team. Highly recommend Erik - he does a great job! More

by Jessieklein
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Campbell Ford responded

Jessie, Thank you for your business and this review. We're happy to hear Erik and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

February 19, 2025

Austin and Vince were very professional and took great care of the small problem I had with my Brand new truck! More

by RyanN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Campbell Ford responded

Thanks, Ryan, for sharing your thoughts about your experience with Austin and Vince here at Campbell Ford. We appreciate your business and hope to see you again soon!

February 19, 2025

The service was very convenient and the technician was pleasant and helpful and quickly serviced my vehicle. More

by Jcourtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
Feb 19, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 19, 2025

Jason was awesome to work with. He answered all our questions and was very knowledgeable about the vehicle we bought More

by MRCOW53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. Jason and our team appreciate your business and hope to see you again soon!

February 17, 2025

Very good Service! ! Fair pricing! They made the whole process a pleasant experience. Will definitely come back! More

by robertskalecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Campbell Ford responded

Robert, Thank you for sharing your experience with us! We're happy to hear it went well working with Katelyn, Jack, and our team. We truly appreciate your feedback.

February 14, 2025

The mobile service van is a fantastic idea. It was great to get 3 different recalls done at my house, without having to take the vehicles into the shop. Very professional and quick. Thanks so m More

by PROXMIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 14, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

February 14, 2025

Extremely satisfied with the dealership. They are helpful and understanding in every way possible. I will definitely come back. More

by Poohandbo
Recommend Dealer
Yes
Employees Worked With
Eric Blad
Feb 16, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. Eric and our team appreciate your business and hope to see you again soon!

February 14, 2025

Service was amazing! So easy! Thanks so much I really appreciate your help, communication and excellent service! More

by CHASECURRIER111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Campbell Ford responded

Chase, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

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