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Campbell Ford
Niles, MI
1,909 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,909 reviews
May 28, 2024
I would say the car washes are not what I was told they would be when purchasing my vehicle. Also, the tech/service center lost the locking hub key for the tires and I still don't have one. Jack said he is would be when purchasing my vehicle. Also, the tech/service center lost the locking hub key for the tires and I still don't have one. Jack said he is looking into this for me so I hope this will be resolved. More
by klaesch
Verified CustomerEmployees Worked With
Other Employees :
Troy Cates was an AMAZING salesman - sorry to hear he is gone!, Jack Bell
May 24, 2024
just had oil change and tire rotation done at home , more thorough than quick lubes more thorough than quick lubes More
by DIGSBY5
Employees Worked With
May 17, 2024
I am extremely pleased with the purchase of a used 2019 Explorer Platinum through Campbell Ford. The two sales people I worked with Kait and Nick made me feel at home when I flew in from Wisconsin to pick Explorer Platinum through Campbell Ford. The two sales people I worked with Kait and Nick made me feel at home when I flew in from Wisconsin to pick up the vehicle. Even the financing was just about painless…and that’s a rarity. More
by William
May 17, 2024
Extremely pleased with my experience with Campbell Ford, and Erik Blad in particular. He went out of his way to get this deal done for us and made sure we were satisfied even after the purchase was complete and Erik Blad in particular. He went out of his way to get this deal done for us and made sure we were satisfied even after the purchase was complete. Brian Lares also assisted us and was easy to work with. More
by Brendan
May 17, 2024
Very professional and a pleasure to work with Jason handled everything on line very well and answered all my questions and concerns very professionally. handled everything on line very well and answered all my questions and concerns very professionally. More
by pd502002
Employees Worked With
May 15, 2024
Katelyn was amazing to work with and we will be a returning customer based on the excellent service and professionalism that she exemplified throughout the process. She is a class act! returning customer based on the excellent service and professionalism that she exemplified throughout the process. She is a class act! More
by Nick
Employees Worked With
May 15, 2024
First-time using mobile service. It was awesome! Josh did a great job and being able to work and not have to take off was even better. Thanks, Josh! It was awesome! Josh did a great job and being able to work and not have to take off was even better. Thanks, Josh! More
by harlingashley
Employees Worked With
Josh-Mobile Service
May 15, 2024
I have purchased two vehicles from Campbell Ford and so far it has been a pleasant experience. far it has been a pleasant experience. More
by skinas42
May 14, 2024
Good service; however they didn’t get the replacement parts in time so they had to keep my car an extra day which made it a little difficult to get to work the next day. Couldn’t find an answer to my car parts in time so they had to keep my car an extra day which made it a little difficult to get to work the next day. Couldn’t find an answer to my car mechanical issues and was told call back if issue continues More
by teerah
Employees Worked With
Gene
