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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
1,796 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,796 reviews

January 18, 2024

The gentleman that came to take if the recall was a very friendly person. He took care of the issue. We appreciate that they come to the home to do the recall. More

by CALLCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alistair Hollis
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January 18, 2024

Everything went very good. clean shop, good people. and good coffee . Free car wash. Didnt take long. More

by DGROENEVELD002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Jacob Dawson, Moe Simon
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Jan 18, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great customer experience in our service department, and that everything went very good. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

January 18, 2024

Happy to shop local. Trusted Jason. Would definitely recommend Jason and Campbell Ford. Jason made car shopping easy. Had used service center for previous Lincoln. More

by allante-jc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Campbell Ford responded

Thank you so much for taking the time to leave us a rockin' review regarding your experience here in service, as well as your sales experience with Jason Ziesmer, your sales professional. As always, we are sincerely grateful for your business. Thank you! Kait Genge, Business Development Manager

January 18, 2024

we have bought cars and had them serviced at Campbell since the 1980's. They have treated us fairly and we trust them to be our car company. We ate especially pleased with Jacob as our service rep. He go More

by TAZSANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Dawson
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Jan 18, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great customer experience in our service department and we are so glad that Jacob, your service writer, is always able to take care of you. We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Thank you! Kait Genge, Business Development Manager

January 17, 2024

Vincent and Campbell Ford did a very fine job. Ford's roadside assistance was excellent, Jenett and I are glad that we chose Campbell Ford. That are all professional and pleasant. More

by SCLEMENS.LSL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

its all good man. i like the car wash included with the works oil change More

by KAVLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Dawson
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January 17, 2024

Technicians are always polite and professional. Descriptions of issues with the car have been easy to understand without 'jargon." More

by HOPALOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Moe Simon
Report | Print
Jan 18, 2024 -

Campbell Ford responded

Hello! Thank you for taking the time to leave us a PERFECT 5-Star review!! We're pleased to hear that you had a great customer experience in our service department, and with our Certified Ford technicians! We hope to see you again whenever you need any other maintenance, parts, collision or sales needs! Kait Genge, Business Development Manager

January 16, 2024

These Guys ROCK and the Service Level Is BAR NONE ! !! I will Buy my Retirement Vehicle from Campbell !!! More

by JFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Jacob Dawson, Moe Simon
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January 16, 2024

Always great customer service . Very professional and personable. Jacob does a great job on our vehicle . More

by Bsgodschild68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Judy Dawson, Jacob Dawson, Moe Simon
Report | Print
January 16, 2024

They have always been excellent and reasonably priced when needed to service my vehicle and they go above and beyond I had a recall and could not get my truck to them so they sent a tech to my home and p More

by vetoloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Moe Simon
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