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Campbell Ford
Niles, MI
1,948 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,948 reviews
September 16, 2024
Salesperson (Erik) was well prepared to finalize the purchase, friendly and professional. Was in and out of the dealership in 20 minutes and on the road with me new vehicle. purchase, friendly and professional. Was in and out of the dealership in 20 minutes and on the road with me new vehicle. More
by sfrahn
Verified Customer
September 13, 2024
The salesperson (Katelyn) was friendly and helpful in helping me find and test drive my car. The business manager (Bill) made it easy to purchase the car. helping me find and test drive my car. The business manager (Bill) made it easy to purchase the car. More
by Tim M
September 12, 2024
Our sales person Katelyn was awesome to work with, I highly recommend her. Katelyn made the process easy in every way. Bill Fletcher took us through the paperwork, explaining all options available. Over highly recommend her. Katelyn made the process easy in every way. Bill Fletcher took us through the paperwork, explaining all options available. Overall, I highly recommend Campbell Ford, their customer service is top notch, you can't go wrong when you have staff Katelyn and Bill. More
by Phil Grady
September 10, 2024
Was very well taken care of when a used vehicle I bought had an issue. Very pleased with the way everything was handled. had an issue. Very pleased with the way everything was handled. More
by nanainthewoods
September 07, 2024
Friendly professional service from the sales department, finance, and service department, I have always received the finest experience. finance, and service department, I have always received the finest experience. More
by rick54.rr
September 04, 2024
Jason has always been easy to work with and treated us with the upmost respect. with the upmost respect. More
by ntcarter13
Employees Worked With
September 02, 2024
I was looking for a specific vehicle with all the bells and whistles that I wanted. Campbell had it! They had it ready for me to take home within a few hours! I’m one happy gal!! and whistles that I wanted. Campbell had it! They had it ready for me to take home within a few hours! I’m one happy gal!! More
by marilyn.bumbaca
Employees Worked With
August 30, 2024
He was excellent always pleasant and informative. He treated us very well and did a very good job. He treated us very well and did a very good job. More
by robinsnest54
August 29, 2024
It was very hard to get a hold of the dealership because of your phone system and when I called back, nobody called me back. I left a message because a flash drive was left in my truck and nobody came back of your phone system and when I called back, nobody called me back. I left a message because a flash drive was left in my truck and nobody came back to get it even though I left a message and nobody called me back. More
by KOS0
Employees Worked With
Don’t remember her name
August 26, 2024
The service department at Campbell Ford was very professional in handling the issue with my Bronco. Vehicle is running as it should so far. They kept us informed throughout the progress of service w professional in handling the issue with my Bronco. Vehicle is running as it should so far. They kept us informed throughout the progress of service work and timing of parts being delayed. I must say the availability of parts is definitely an issue. Waited over 5+ weeks for my vehicle to be repaired. More
by Shelley.S
