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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,374 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,374 reviews

January 25, 2026

Campbell ford is Easy to deal with. And if you live in Niles or South Bend it is in a Convenient location. There are Plenty to choose from More

by dkkimbrell1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2026 -

Campbell Ford responded

Here at Campbell Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 24, 2026

Everyone was very friendly from entering the door and exiting the door. Great services as always More

by Bsgodschild68
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
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Jan 24, 2026 -

Bsgodschild68 responded

I have received very friendly service at Campbell Ford. We have purchased most of our vehicles here. This is also where we get our services done. Everyone is so awesome in every department I have had contact with in this place.

Jan 24, 2026 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

January 24, 2026

Quick and efficient. Only downside was the communication was through my parent and not me, when my name is on everything. More

by amh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2026 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 24, 2026

Moe came out to change my camera on my fordf350. He was so professional in every way!!!! More

by btmayer
Recommend Dealer
Yes
Employees Worked With
Moe
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Jan 24, 2026 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

January 23, 2026

They said they would come and take care of the problem and they did. They showed up when they said they would and came to my parking lot so I didn't have to take the vehicle in. That was nice. More

by aco1985
Recommend Dealer
Yes
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Jan 23, 2026 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 23, 2026

Vincent is up front and transparent with his customers. This is why I chose campbell ford for anything I need whether its purchasing a vehicle or needing services More

by schadleraustin300
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
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Jan 24, 2026 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

January 22, 2026

Very polite and capable people and a nice waiting area with snacks and a TV. More

by hsonnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2026

Tech arrived on time and was able to answer all of our questions related to the recall work that was done. More

by hogesh34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2026 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 21, 2026

The service department always takes great care of my truck. Campbell is the only place my F150 goes for service. I greatly appreciate that when asked the service manager lets me know what services will More

by Rollo
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
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Jan 22, 2026 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

January 20, 2026

Schedule the appointment, confirmed the appointment on the day before, and on that day received a phone call saying there was a stop to the recall. Made me think this was a scam. More

by PFINKBINER
Recommend Dealer
No
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Jan 23, 2026 -

Campbell Ford responded

We can empathize with you in this situation. Our Rapid Recall Response Mobile team has this happen from time to time. I will say that typically Ford is spot on with its software updates, but from time to time they do have issues. Unlike Apple, Ford is unable to provide over the air "bug fixes" found after software updates. That is why when a "bug" is found in a software update, they pause the update from being completed in the first place. There is no "scam", our team successfully completes upwards of 400 software updates a month. This is just as stated a pause to allow for bug fixes to corrected before your vehicle is updated. I hope we can reschedule and complete once Ford has made the modifications to the software.

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