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Campbell Ford
Niles, MI
1,841 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,841 reviews
February 23, 2025
Actually I would like a survey from FORD MOTOR COMPANY about our vehicle. We had major work performed on our 2018 F150 with 31,000 miles. Repair was an engine replacement. Had I not had ESP on this vehic about our vehicle. We had major work performed on our 2018 F150 with 31,000 miles. Repair was an engine replacement. Had I not had ESP on this vehicle, I’m not sure how I would have handle this issue. Never heard from the service manager about their A/C MACHINE being down. I was told by my service advisor there was a part missing and they couldn’t find it, and had to order one. I truly appreciated the honesty and the tough call my service advisor had to make to me about the equipment issue and our vehicle will be delayed on completion. We then waited an additional 3 working days plus 2 weekend days to get our vehicle completed with A/C work. All in all, the work perform was major, and time will tell going forward. I’m very nervous about anything else with this vehicle going into the future. I sure would like a survey from FORD about their product, and less about the dealership. As a customer, we feel like we were very calm and patient during this repair. Campbell Ford is a great dealership and convenient location for us. Thank you for your help. More
by LASTWRIGHT28
Verified CustomerEmployees Worked With
February 22, 2025
This dealership is always on top of things letting you know if you have an issue or not and if you do they take care of it in a timely manner know if you have an issue or not and if you do they take care of it in a timely manner More
by djoyknapp
Employees Worked With
February 21, 2025
Very curtious and knowledgeable about what had to be done we have two vehicles both fords and they keep them running top shape done we have two vehicles both fords and they keep them running top shape More
by Becky
Employees Worked With
February 21, 2025
A great place service is very well kind and polite The home service for servicing a vehicle is very nice. They keep great records and send out notices when service is needed home service for servicing a vehicle is very nice. They keep great records and send out notices when service is needed More
by francesskibbe
February 19, 2025
Outstanding service. Welcoming environment, friendly staff, knowledgeable sales team. Highly recommend Erik - he does a great job! Welcoming environment, friendly staff, knowledgeable sales team. Highly recommend Erik - he does a great job! More
by Jessieklein
Employees Worked With
February 19, 2025
Austin and Vince were very professional and took great care of the small problem I had with my Brand new truck! care of the small problem I had with my Brand new truck! More
by RyanN
February 19, 2025
Jason was awesome to work with. He answered all our questions and was very knowledgeable about the vehicle we bought He answered all our questions and was very knowledgeable about the vehicle we bought More
by MRCOW53
February 17, 2025
Very good Service! ! Fair pricing! They made the whole process a pleasant experience. Will definitely come back! ! Fair pricing! They made the whole process a pleasant experience. Will definitely come back! More
by robertskalecki
