Campbell Chrysler Jeep Dodge Ram
Centralia, WA
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91 Reviews of Campbell Chrysler Jeep Dodge Ram
Robin was very pleasant and polite. He was helpful and able to answer all of our questions. Robin went out his way to show us the car we were interested in and set up our trial drive. We decided to bu able to answer all of our questions. Robin went out his way to show us the car we were interested in and set up our trial drive. We decided to buy the car and Robin made the process a positive one. Robins positive and upbeat atitude helped us through a process of buying a car that has, often in the past, been a very stressful experience. More
It would be a big negative 10 if we were allowed to pick that. We went to the dealership today after being contacted by their salesman.(we had done an online inquiry) after talking with Ben we were asked t that. We went to the dealership today after being contacted by their salesman.(we had done an online inquiry) after talking with Ben we were asked to come in today. We took a van for a test drive and after choosing that as what we wanted they began to work the numbers. We were still in negotiations with them telling us they would call us when they had a call from the finance agencies. They later called us and gave us a price about $56. More than we wanted we asked if they could lower it down and then we could make the deal. We were told no, then they said to hang on. We then spoke to Justin who works in the finance department. We were told by him to not contact the online sales guys, the Internet sales guys and that we were trying to steal the car that he had done all this work trying to get us financing and they were only going to make a thousand dollars on that deal and we were trying to make them go less than that. For us not to go back. They have lost our business, we have taken our cars in for service and repairs and that WILL NOT be happening again. We were trying to support the local economy but will not be after being treated liked this and having Justin yell as us. After all on Friday it was supposed to be a done seal they had all of our info and we were supposed to just come pick out the car and be done. They contacted us in the first place. When asked who the owner was we were told Campbell's doesn't own them anymore and would not give us the name. I think the management or owners need to know how their employees speak to potential customers. They have lost us and anyone else that we talk to. We will be telling everyone we know and then some of how we were treated today. More
Ben Ben did a great job of introducing us to the Town Ben Ben did a great job of introducing us to the Town and Country Van. He was very knowledgeable with it's features and operation. He was very info Ben Ben did a great job of introducing us to the Town and Country Van. He was very knowledgeable with it's features and operation. He was very informative and has a very pleasant nature. We learned a lot. Brandon Brandon did a great job of showing us the finer points of this car (especially the electronics (which are simply amazing) but well beyond anything we have had in a care before. He was very patient and was a great help even on subsequent visits after the sale. More
I was not pressured, and as a female that is appreciated. They were patient and continue to answer all my questions. I'm happy I shopped locally. They were patient and continue to answer all my questions. I'm happy I shopped locally. More
I just went in to look at a used Durango. I had no intention of buying that night! This dearlship definately made my year so far! This makes the 5th vehicle I have bought from Campbell. Brandon cam intention of buying that night! This dearlship definately made my year so far! This makes the 5th vehicle I have bought from Campbell. Brandon came up to us in the used car lot and it was a win-win situaton from there. The Durango was being used by the owner but Brandon stated they had a NEW 2012 Dodge Journey on sale that he thought I would like and it was actually a lttle cheaper than the used Durango. I had no idea what a Journey was. One look at this beautiful vehicle and I was hooked! Brandon explained all the details of the car and let me tell you it is loaded. We went for a test drive and that was all I needed. I loved it and wanted it! I never looked at another car. That is the way it has alaways been when I have gone to Campbell to look at a vehicle. Brandon is a fantastic salesman. Every detail was fast and smooth. He explained everything as we progressed through the process. I got a good deal on my trade-in. My experience in financing with Justin was just as positive. He made everything simple and found me the best deals. I have nothing but good to say about Campbell!! I will recommend them to all my friends and family! If you want a great buying experience and a good deal all around I strongly recommend Campbell Chrysler and Brandon for your Salesperson! Thanks Brandon and Justin for making my year! You guys are the best. I LOVE LOVE my Journey! More
Most dealerships would have givin me a hard time considering my circumstances. I am 56 years old and have bought many cars in my lifetime. I truly believe this was the best vehicle buying experience considering my circumstances. I am 56 years old and have bought many cars in my lifetime. I truly believe this was the best vehicle buying experience I have ever been involved in. Brandon and Justin went out of their way to get me in a new vehicle at the best possible cost. They listened to what I wanted and then came back and said here is what we can do. There were no hidden fees or games being played. They were honest, direct, and forthright. I would recommend anyone to these folks. Thank you - you made the start of 2013 great! More
This is the fourth vehicle I bought from this dealership and it is because they are friendly, honest,and you dont get that pressure to buy "today." I worked with Robin who is new to sales but was knowledge and it is because they are friendly, honest,and you dont get that pressure to buy "today." I worked with Robin who is new to sales but was knowledgeable and if he didnt have an answer he would get it for me. I got top dollar for my trade in and they got the price of the new car in the range I wanted to spend. Definitely give Campbells a try before you go to the big auto malls. The small town atmosphere, friendly staff, and quality service you receive cannot be matched at any other dealership. More
We need a car that would accompany our elderly father in We need a car that would accompany our elderly father in a wheelchair. So, we had to try out cars for door clearance,height etc. Brandon was very pa We need a car that would accompany our elderly father in a wheelchair. So, we had to try out cars for door clearance,height etc. Brandon was very patient as we exaggerated everything getting into the car. A very pleasant experience with Brandon....love the car and so does Dad. More
I've worked with Brandon twice now, and he has been absolutely great. Not only was he friendly, but he asked specific questions about what we were looking for and then led us to all the cars that he th absolutely great. Not only was he friendly, but he asked specific questions about what we were looking for and then led us to all the cars that he thought would be a good match for us. After deciding upon a car, Brandon was very thorough in showing me all the controls and answering all my questions. I asked about every little button in the car, and he was happy to inform me every time. I would definitely recommend Brandon to anyone who is looking for a new or used car. More