Campbell Chrysler Jeep Dodge Ram
Centralia, WA
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91 Reviews of Campbell Chrysler Jeep Dodge Ram
This was one of the best car buying experiences I have had. Brandon Rakes was the "salesman" with whom I worked. However, I think it necessary to emphasize that he has earned the "consultant" title. He had. Brandon Rakes was the "salesman" with whom I worked. However, I think it necessary to emphasize that he has earned the "consultant" title. He really was a remarkable guy to work with throughout the entire experience. He remembered me from a previous visit from over a year before. He was attentive and listened to the description of what I was looking for in a vehicle. He was patient and answered all the questions I had. He was friendly and helpful in sorting out vehicles to consider for purchase, not just for me, but for my wife as well. He has a wealth of information about the product he represents, and shares that knowledge in a manner that doesn't leave you feeling overwhelmed. He includes you in discovering the capabilities of the technology you are considering purchasing. He has a humorous and easy manner of relating, personally, and is at all times respectful. He was efficient while ushering me through the closing paperwork. I would enthusiastically recommend Brandon to anyone considering purchasing or even looking for a vehicle. You won't get better service from anyone. Chris Burt and Justin Simoncic were both funny, professional, personable, easy to relate to and conducted their parts of the process with efficiency, generosity and flair. They were great. More
Brandon made our truck buying experience hassle-free. He was very friendly an exceeded all my expectations! I really felt like he cared about our satisfaction, and not just his commission. He wasn't pushy, was very friendly an exceeded all my expectations! I really felt like he cared about our satisfaction, and not just his commission. He wasn't pushy, it was about what WE wanted, and I liked that! More
I wanted to write and thank you for the warranty service I received this past week. First day out on my vacation I had a Check Engine light come on my new Ram 2013. UConnect located your dealership for me w I received this past week. First day out on my vacation I had a Check Engine light come on my new Ram 2013. UConnect located your dealership for me while I was still driving down I-5. Your service tech resolved the problem and then went above and beyond. He recommended some tie downs for my motorcycle I was carrying in the bed of the truck and when he returned the truck he backed it up perfectly to my travel trailer that I was towing. I really appreciate his thoughtful care and made my "anxious" moments a bit less stressful. Thanks John Riuchards More
My wife and I bought a new Jeep Cherokee from Campbell Chrysler Jeep Dodge Ram and everyone at the dealership that I worked with was very nice, professional, efficient, knowledgeable and patient. Brando Chrysler Jeep Dodge Ram and everyone at the dealership that I worked with was very nice, professional, efficient, knowledgeable and patient. Brandon was very knowledgeable jovial and patient in showing and demoing the Jeep with all of it's new and modern autonomous features and being little bit of a gear head we got along very well throughout the entire sales and delivery process. He is very up to date on all modern electronic communications advancements and the three of us had a good time with him training us two ludites the aspects and benefits of the new technology providing a more enjoyable vehicle in view of great performance and safety. The new Tech package was not on our radar to buy but Brandon did a very commendable job showing us the benefits so we upped the anti and are glad we did as these safety advancements will be very beneficial for safe, efficient and enjoyable driving for many years to come. He has volunteered his cell # so we can call at any time if we need help with anything so that is very reassuring and helpful with a new vehicle and all it's new and exciting technology thus allowing us to fully enjoy the ownership. David Schumaker, Chris Burt, Justin Simoncic and Brandon Rakes all worked hard in providing the deal that worked for us and made the entire buying process a very pleasant, fun and satisfying experience and purchase. Sue and Eric were very quick to correct a minor body issue making this a non issue which is what one wants in these situations. Brian in parts has been very helpful, knowledgeable, and efficient in procuring accessories for our Jeep. I will be looking forward to working with his department on future needs. We are very pleased with the entire experience and am looking forward to doing business again soon at Campbell's. Thanks, Loren Taipale More
I shopped 2 dealerships before making this buying decision. The other was in Olympia and Campbell Chrysler, and especially Brandon Rakes the salesperson, stand head and shoulders above the Olympia d decision. The other was in Olympia and Campbell Chrysler, and especially Brandon Rakes the salesperson, stand head and shoulders above the Olympia dealership. Brandon gave me a great price right off the bat so I did not feel the need to negotiate, and believe me I am a negotiator! Brandon was straight up with me all the way through making my decision and he spent alot of his time making me familiar with the car and all its systems. Once I made the decision to purchase Brandon located and retrieved my car and had it ready for me to pick up in only two days. I would buy another car here and I recommend others give Campbell Chrysler the chance to earn their business. More
Robin was an excellent salesman...friendly...not pushy and was not trying to push for something out of our range. He was very helpful. Chris looked for exactly what was in our range..Justin made sure to f and was not trying to push for something out of our range. He was very helpful. Chris looked for exactly what was in our range..Justin made sure to find the best rates as possible for us. they all three were excellent. More
This is our second time purchasing from Brandon. This time he and Chris went above and beyond to make sure we got the perfect truck at the price that met our budget. We are very appreciative and will re time he and Chris went above and beyond to make sure we got the perfect truck at the price that met our budget. We are very appreciative and will recommend Campbell to everyone we know shopping for a vehicle. Thank you for a job well done. More
My new Ram 3500 is the second vehicle I've purchased from Campbell's. Three years ago I bought a Dodge Dakota for my small business, also from Brandon Rakes. Brandon is a great salesman who is always from Campbell's. Three years ago I bought a Dodge Dakota for my small business, also from Brandon Rakes. Brandon is a great salesman who is always happy to go the extra mile to make sure I am happy with my purchase. I have had only good experiences with the whole team at Campbell's. Everybody works hard to take care of my vehicle needs from sales, parts, and service. Chris, the Sales Manager is also great to work with. He is very good at checking all the details and working with you to get a price that works for everybody. I have recommended the Campbell's Team to my personal friends here in our local area. I'm proud of my community, and glad that we have a great local business like Campbell's for quality, price, and service. More
My husband and I have been deciding on a new vehicle for me for about 8 months. We have test driven several vehicles ( Ford, Mazda, etc ) but we knew that Jeep was releasing a new vehicle this year. So, ear me for about 8 months. We have test driven several vehicles ( Ford, Mazda, etc ) but we knew that Jeep was releasing a new vehicle this year. So, earlier this year I had contacted Campbell about the Jeep Cherokee. I was told that someone would contact me about this vehicle when they had more info themselves on it. Within a few days, we were contacted and given as much information as they could .... given this was a new model, there wasn't much out yet. So, a few months had passed and we received a call from Brandon Rakes. He was telling us all about the new Jeep. He let us know that hopefully by the end of Summer/Fall they should have a Cherokee or two in. Here is where the real kudos comes in. Brandon not only kept us up to date on this vehicle, he never once tried to sell us something else ! He listened to what we wanted and let us keep driving other vehicles ! He NEVER made us feel pressured at all ! AND not only did he update us on the Jeep when he called, he asked questions about us ! How WE were doing ! He never seemed like a salesman....which meant a ton to us. We didn't feel badgered or pushed. Ok, fast forward to November ! We were in Centralia and decided just to poke around Campbell's. Brandon met us in the parking lot and gave us an update on the Jeep. Less than a week later BAM ! Brandon calls to tell us they had a couple of the Jeep's in ! My husband and I just so happened to have the day off together and jumped on the idea of going to test drive the Cherokee. Immediately Brandon let us know that he had the intentions of spending as much time with us and answering all of our questions ! Poor guy, little did he know we would keep him for four hours !!! He was so knowledgeable about the Cherokee ! He taught us how to use every gadget it had to offer ! We both got to spend time driving it and spent time at the dealership "kicking the tires" as they say and never once did Brandon make us feel like we needed to move along. : ) He gave my husband and I time to discuss the vehicle alone, which I appreciated. Nothing worse than discussing your finances with someone listening in ! lol Once we were 95 % sure we wanted a Cherokee, the 'fun' part started. War of numbers. But that really isn't how it went at all. We told Brandon what worked for us and he made it happen ! I decided that I didn't want to be impulsive and felt like I needed to go home and if I woke up the next day and really wanted this Cherokee, we'd be back. Brandon had no problem with this ! He didn't try to talk us into staying or feeding us some cheesy line about taking the vehicle home that night. We went home and did some research online, compared numbers with other dealerships and discussed the pros and cons. I emailed Brandon back and let him know that we would be in the next day to buy the Cherokee ! AND talk about easy !!!! Move over Staples, your 'Easy' button couldn't have made this more seamless ! Paperwork was ready for us when we got there after work, Brandon had the Cherokee parked out front and even went over a few more of the gadgets with me to make sure I was comfortable ! Overall, I couldn't be more happier with Campbell, Brandon and my 2014 Jeep Cherokee. Usually after a few days you find something you wish was different or could be changed ( especially me ) .... nope, not here ! I love this Jeep ! Brandon listened, he sought out the knowledge of the vehicle himself and because of this we have the perfect vehicle for us and an amazing resource for the Jeep . This is our 3rd vehicle that we have bought from Campbell and you can bet we will buy the next ... although we really love our current vehicles, it may be awhile ! More