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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,506 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,507 reviews

March 25, 2026

I had a fantastic experience at the Toyota Camelback . The staff were incredibly professional, consistently keeping me updated about my car's status. My service advisor Mr Izaiah Duran took the time to ex More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abou Traore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izaiah, Duran
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Apr 16, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that you had a fantastic visit and that our team kept you well informed throughout the process. We’re especially glad to know that Izaiah Duran took the time to clearly explain your vehicle’s maintenance needs and made you feel comfortable and valued as a customer. Thank you for your recommendation and for choosing Camelback Toyota—we truly appreciate your support!

March 23, 2026

Great service department, I am always taken care of quickly and at a fair price. More

by Ben O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Apr 16, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that our service department consistently takes good care of you and that you’ve found the process to be quick and fairly priced. We truly value your continued support and look forward to seeing you at your next visit!

March 22, 2026

For my first ever service with Toyota, I had an amazing experience! My service provider Quatarius was very attentive and helpful with any questions I had. The waiting area was also very relaxing and accomm More

by Alexandria Moye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius
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Apr 21, 2026 -

Camelback Toyota responded

We appreciate you sharing your first service experience and are glad to hear the visit felt attentive, helpful, and welcoming. Making sure questions are addressed clearly and that the environment is comfortable is always a priority for our team. Thank you for choosing our dealership and trusting us with your vehicle’s care.

March 21, 2026

Samuel R. Was my service rep when I brought my car in for work regarding rear view sensors. He was patient, information clearly explained to me and very accur More

by Maryphoenix60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel R. In service department
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Apr 16, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that Samuel provided patient, clear, and informative support while assisting you with your rear view sensor concerns. We’re also glad the wait time was communicated accurately and that you felt well taken care of during your visit. Thank you for your kind words and for choosing us—we truly appreciate your support!

March 21, 2026

My sales representative Melanie was awesome, she took her time to show me all Tacoma trucks available, very friendly she made everything go very smoothly with my new truck purchase, I am super excited with m More

by normagomez777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that Melanie was awesome to work with and took the time to walk you through all the Tacoma options. We’re glad everything went smoothly and that you’re excited about your new truck. Thank you for choosing us, and we hope you enjoy your Tacoma!

March 19, 2026

Had a terrible experience with the rep that sold me my truck. Rude. Rushed me. I never tried to negotiate or hassle. Then when the truck has a massive repair that Toyota acknowledges they made a m More

by Brandinlimon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can not remember reps name.
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Apr 16, 2026 -

Camelback Toyota responded

We are disappointed to hear about your recent experience, both during the sales process and with the concerns you later encountered regarding your vehicle’s condition and repair needs. This is not the level of professionalism, communication, or support we strive to provide. We understand how concerning it is to experience a significant mechanical issue, especially on a lower-mileage vehicle, and to feel that your concerns were not fully addressed or clearly explained, including any diagnostic requirements. Your feedback regarding both your purchase experience and the handling of your service concerns is taken seriously, as we aim to provide clear communication and fair, consistent support to every customer. We would appreciate the opportunity to speak with you directly and review your situation in more detail. Please contact Jimmy, our Service Manager, at cbtservice@vtaig.com at your earliest convenience.

March 18, 2026

I could not have asked for a better experience with Shan and the finance group! Camelback Toyota will become my first stop for any car purchase moving forward! Thank you 😊 More

by Baseballncamo44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Farlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shan Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that you had such a positive visit with Shan and our finance team. We’re especially glad everything went smoothly and that you felt well taken care of throughout the process. Thank you for choosing Camelback Toyota—we truly appreciate your support and look forward to seeing you again in the future!

March 16, 2026

Great service experience with Michelle. Timely and professional service. Will definitely be back. Very happy More

by matthewand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Apr 16, 2026 -

Camelback Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that you had a positive visit with Michelle and that the service was timely and professional. We’re glad everything went smoothly and truly appreciate your continued support. We look forward to seeing you again—thank you for choosing us!

March 15, 2026

Service my Toyota Prius plug-in hybrid when I'm in the area for the winter season. I work with Q in service department by choice. He's very easy to deal with. More

by Acecards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Barrino service dept
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Apr 21, 2026 -

Camelback Toyota responded

We appreciate you choosing our dealership when you’re in the area and for continuing to trust our service team with your vehicle. Providing an easy, comfortable experience and consistent support is always our goal. Thank you for your continued confidence and for returning year after year.

March 13, 2026

Great Dealership! I’m a Loyal customer here, and I can say I won’t be hesitating to come back. More

by ian_monis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2026 -

Camelback Toyota responded

We truly appreciate your loyalty and the confidence you continue to place in our dealership. Providing a positive, dependable experience is always our goal, and it means a lot to know you feel comfortable returning. Thank you for choosing us—we look forward to serving you again.

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