CMA's Colonial Auto Center

On a day when most of the used cars and the staff had been sent to JPJ for a big promotion,Felicia had arranged for "my" vehicle to be available at the Colonial Auto Center.She was completely attentive t been sent to JPJ for a big promotion,Felicia had arranged for "my" vehicle to be available at the Colonial Auto Center.She was completely attentive to me ,very professional,very friendly.The car was ready to go and even though I never test drive a vehicle before I buy it ,it was filled,waxed,cleaned and ready for me.She offered to order Cadillac crest mats for me and arranged for me to meet the Cadillac service manager for a minor problem. I was also given a very fair trade-in allowance for my car. I have dealt with Colonial before and I never should have waited so long to come back. Thank you for the royal treatment. Suzanne M Turner More

Michael Gazdik was a very personable, knowledgable and Michael Gazdik was a very personable, knowledgable and friendly sales consultant. I came to Colonial Auto Center after looking at two other d Michael Gazdik was a very personable, knowledgable and friendly sales consultant. I came to Colonial Auto Center after looking at two other dealerships in the same day, I thought I was out of luck until I pulled into this dealership and Michael was waiting outside to greet me. I told him what I was looking for and he directed me to a few cars he thought I would like. I asked many questions and he knew all of the right answers, he allowed me to look at the car myself without trying to be pushy or overbearing ( a stereotype I normally pin on Salesmen). What stood out the most to me was that I told him that this was my first big purchase, my first car, and he understood that/worked with me to get the best deal possible. I really enjoyed that he also allowed my boyfriend and I to test drive the car ourselves, this allowed us to talk about the car and drive it as if it was ours without having someone breathe down your back. Michael overall made me feel very comfortable throughout the whole process and literally worked up to the last second to ensure that I was happy and satisfied with my first car. He continues to stay in touch regarding tags, questions and appointments to get a paint touch up, which as a customer makes me feel great that he enjoys/takes pride in his work. I always dreaded car shopping, and spent six hours at other dealerships before coming to Colonial Auto Center, where I found my car within the first 45 minutes. This pleasant shopping experience is 95% due to the dedication of Michael as a personable sales consultant, and after talking with my boyfriend we both agreed that he was one of the reasons why we felt comfortable about buying my new car that day. I will definitely recommend Colonial Auto Center to my friends that live in Charlottesville and will mention Michaels name as the sales consultant to do business with. Thank you again for the great car shopping experience! More

Jim was extremely congenial and easy going and seemed genuinely interested in helping us. Scott, while walking the fine line between 'strong consumer advocate' and 'sleazy finance guy', manages to have l genuinely interested in helping us. Scott, while walking the fine line between 'strong consumer advocate' and 'sleazy finance guy', manages to have lots of patience for novice car buyers, and takes the time to explain all aspects of the warranties and extras that are offered, and in the end, really does work for the buyer on finding the best financing options available. As for Tim Royer: Tim was very easy going and a joy to work with. Pretty much the exact opposite of the 'pushy car salesman' that you would expect to find at a dealership. He seems like a very smart young man and despite his youth, seems very knowledgable about the vehicles. He's an all around great guy with a good head on his shoulders and of all of the salespeople we worked with during our car search (about a dozen) he was by far our favorite. More

Bob Kemp was the first one who approached me at the door. He proved to be very understanding of my needs. I felt no pressure when talking to him and he answered my questions honestly establishing trust immed He proved to be very understanding of my needs. I felt no pressure when talking to him and he answered my questions honestly establishing trust immediately. I had decided on the price and the vehicle prior to visiting the dealership so Warren Polson had agreed upon the price shortly after Bob Kemp invited Warren to discuss the purchase price. Paul Limbacher quickly began preparing the paperwork then Scott Draper took over for Paul to finalize the paperwork and get my signatures. While I was signing the papers Paul dispatched the car to the detail shop. Bob Kemp drove the newly purchased vehicle to my house because I had to drive my other car home. This resulted in the fastest and most painless experience I have ever had. I would recommend Colonial Nissan of Charlottesville to my friends and family. I thank all the associates of Colonial Nissan of Charlottesville again for this wonderful experience. Hope to see you soon for more business. Andrey Kulygin More

This is the 4th Lincoln I've purchased at Colonial Auto Center and I could not be happier. Excellent people to work with. Will bend over backwards to help you through the entire process. Extremely hel Auto Center and I could not be happier. Excellent people to work with. Will bend over backwards to help you through the entire process. Extremely helpful in every way. The Service Department is exceptional. Wouldn't go anywhere else. Thank you everyone! ***By the way, I bought a Lincoln but this format does not allow me to select that brand.*** More

I recently bought a used car from Colonial Auto Center. I must say it was the easiest and best experience I have ever had buying a vehicle. The sales associate (Paul Lozano) was very friendly, knowledgeab I must say it was the easiest and best experience I have ever had buying a vehicle. The sales associate (Paul Lozano) was very friendly, knowledgeable and helpful; he knew what he was doing and made the process smooth. The finance person -- Scott Draper - was incredibly efficient. He was super organized, explained things clearly, and made process quick and painless. I highly recommend Colonial Auto Center. More

Bob Kemp-highly recommended car specialist. Bob was professional, patient with me every step of the way and very helpful. My challenge was that my husband, who was shopping with me, was encouraging me professional, patient with me every step of the way and very helpful. My challenge was that my husband, who was shopping with me, was encouraging me to purchase a car based on my budget however Bob made sure I was continuing to shop for the car I wanted - which I ultimately got WITHIN my budget! A win all around and my husband loves my car. Bob was honest with me and made sure I understood the benefits of each car i looked at. Overall he and Nick Walton - I must add- made me a very happy car buyer! Highly recommend to anyone buying a car - Colonial Auto Center in Charlottesville! Bob reminded me as we shook hands, "if you need anything during the time you drive this car, you call me. I'm here for you." Very different from other experiences I've had where I've been rushed off to the service department and never see the sales person again. Thank you for everything! More

Simona is awesome. I called with make/model wanted and asked for price. She and Jim called back with a price that beat others. The major selling point is that they are not pushy, they just try their bes asked for price. She and Jim called back with a price that beat others. The major selling point is that they are not pushy, they just try their best to make you happy. I purchased from Simona two years ago and then again this year and will continue to be her customer as long as she is there. Jim was great, he was friendly and they both made sure we were satisfied with our purchase. Scott was able to get us in and out of his office quickly since we had been waiting a while to get in there. Very good dealership, the best we have ever dealt with. More

I would like to take the time to thank you for a wonderful car purchasing experience. I enjoyed your professionalism and attention to detail and knowledge of the vehicles that I test drove. I woul wonderful car purchasing experience. I enjoyed your professionalism and attention to detail and knowledge of the vehicles that I test drove. I would surely recommend anyone to Colonial Auto Center. Thank you! Ed Newell More

As a business owner we have purchased 7 vehicles from Colonial Auto Center and they have always given us the best hands on service without the hassle of being nickeled and dimed over prices. When ever we Colonial Auto Center and they have always given us the best hands on service without the hassle of being nickeled and dimed over prices. When ever we consider new vehicles we know how to save time, money and hassle we just call Colonial and we tell them our needs and they deliver to my door. Hal has always been our sales rep for GMC and has been exceptional! Thanks. More