CMA's Colonial Auto Center
Charlottesville, VA
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456 Reviews of CMA's Colonial Auto Center
Jim was extremely congenial and easy going and seemed genuinely interested in helping us. Scott, while walking the fine line between 'strong consumer advocate' and 'sleazy finance guy', manages to have l genuinely interested in helping us. Scott, while walking the fine line between 'strong consumer advocate' and 'sleazy finance guy', manages to have lots of patience for novice car buyers, and takes the time to explain all aspects of the warranties and extras that are offered, and in the end, really does work for the buyer on finding the best financing options available. As for Tim Royer: Tim was very easy going and a joy to work with. Pretty much the exact opposite of the 'pushy car salesman' that you would expect to find at a dealership. He seems like a very smart young man and despite his youth, seems very knowledgable about the vehicles. He's an all around great guy with a good head on his shoulders and of all of the salespeople we worked with during our car search (about a dozen) he was by far our favorite. More
Bob Kemp was the first one who approached me at the door. He proved to be very understanding of my needs. I felt no pressure when talking to him and he answered my questions honestly establishing trust immed He proved to be very understanding of my needs. I felt no pressure when talking to him and he answered my questions honestly establishing trust immediately. I had decided on the price and the vehicle prior to visiting the dealership so Warren Polson had agreed upon the price shortly after Bob Kemp invited Warren to discuss the purchase price. Paul Limbacher quickly began preparing the paperwork then Scott Draper took over for Paul to finalize the paperwork and get my signatures. While I was signing the papers Paul dispatched the car to the detail shop. Bob Kemp drove the newly purchased vehicle to my house because I had to drive my other car home. This resulted in the fastest and most painless experience I have ever had. I would recommend Colonial Nissan of Charlottesville to my friends and family. I thank all the associates of Colonial Nissan of Charlottesville again for this wonderful experience. Hope to see you soon for more business. Andrey Kulygin More
This is the 4th Lincoln I've purchased at Colonial Auto Center and I could not be happier. Excellent people to work with. Will bend over backwards to help you through the entire process. Extremely hel Auto Center and I could not be happier. Excellent people to work with. Will bend over backwards to help you through the entire process. Extremely helpful in every way. The Service Department is exceptional. Wouldn't go anywhere else. Thank you everyone! ***By the way, I bought a Lincoln but this format does not allow me to select that brand.*** More
I recently bought a used car from Colonial Auto Center. I must say it was the easiest and best experience I have ever had buying a vehicle. The sales associate (Paul Lozano) was very friendly, knowledgeab I must say it was the easiest and best experience I have ever had buying a vehicle. The sales associate (Paul Lozano) was very friendly, knowledgeable and helpful; he knew what he was doing and made the process smooth. The finance person -- Scott Draper - was incredibly efficient. He was super organized, explained things clearly, and made process quick and painless. I highly recommend Colonial Auto Center. More
Bob Kemp-highly recommended car specialist. Bob was professional, patient with me every step of the way and very helpful. My challenge was that my husband, who was shopping with me, was encouraging me professional, patient with me every step of the way and very helpful. My challenge was that my husband, who was shopping with me, was encouraging me to purchase a car based on my budget however Bob made sure I was continuing to shop for the car I wanted - which I ultimately got WITHIN my budget! A win all around and my husband loves my car. Bob was honest with me and made sure I understood the benefits of each car i looked at. Overall he and Nick Walton - I must add- made me a very happy car buyer! Highly recommend to anyone buying a car - Colonial Auto Center in Charlottesville! Bob reminded me as we shook hands, "if you need anything during the time you drive this car, you call me. I'm here for you." Very different from other experiences I've had where I've been rushed off to the service department and never see the sales person again. Thank you for everything! More
Simona is awesome. I called with make/model wanted and asked for price. She and Jim called back with a price that beat others. The major selling point is that they are not pushy, they just try their bes asked for price. She and Jim called back with a price that beat others. The major selling point is that they are not pushy, they just try their best to make you happy. I purchased from Simona two years ago and then again this year and will continue to be her customer as long as she is there. Jim was great, he was friendly and they both made sure we were satisfied with our purchase. Scott was able to get us in and out of his office quickly since we had been waiting a while to get in there. Very good dealership, the best we have ever dealt with. More
I would like to take the time to thank you for a wonderful car purchasing experience. I enjoyed your professionalism and attention to detail and knowledge of the vehicles that I test drove. I woul wonderful car purchasing experience. I enjoyed your professionalism and attention to detail and knowledge of the vehicles that I test drove. I would surely recommend anyone to Colonial Auto Center. Thank you! Ed Newell More
As a business owner we have purchased 7 vehicles from Colonial Auto Center and they have always given us the best hands on service without the hassle of being nickeled and dimed over prices. When ever we Colonial Auto Center and they have always given us the best hands on service without the hassle of being nickeled and dimed over prices. When ever we consider new vehicles we know how to save time, money and hassle we just call Colonial and we tell them our needs and they deliver to my door. Hal has always been our sales rep for GMC and has been exceptional! Thanks. More
I called this dealership on an internet price and I called this dealership on an internet price and explained how I had been shopping for over a month. I had a 2011 Nissan Truck to trade in and want I called this dealership on an internet price and explained how I had been shopping for over a month. I had a 2011 Nissan Truck to trade in and wanted a SUV to replace it. Maggie Brown not only gave me a higher trade in price ( which was the right trade in price ) but a deal I couldn't walk away from on a 2012 Nissan Rogue Loaded. I called back that evening and ask that they fill her up and clean her up and I'd pick it up in the morning after test driving. When I arrived the next morning the car was ready, we went on a long test drive and then over to Scott Draper to finish the paper work. Scott was nothing but smiles and you could tell he really loved his job. The price never changed 1 penny. WOW I have already recommended this dealership to a lot of my friends. When my family is ready to purchase another car I will not look anywhere else I will go to the dealership and let them find what I am looking for. Job well done. I also liked the fact this is a family run business. Happy Customer Wanda L More
Paul was accomodating and great to work with. He was able to search and find the make/model/color vehicle that I initially came in for in Michigan even though it was a "hard to find". I would strongly recomm to search and find the make/model/color vehicle that I initially came in for in Michigan even though it was a "hard to find". I would strongly recommend having at least one Armada on your lot for customers to view/drive as you could have easliy lost me as a customer to Richmond where they had multiple Aramadas to look at and drive. Thanka again Paul. Carey More