CMA's Colonial Auto Center

I have been working with this dealership for ~13 years and they still provide the best customer service when it comes to sales and the service department and they still provide the best customer service when it comes to sales and the service department More

J.R. was an excellent salesman! He answered all questions I had thoroughly. He took care of all paperwork in a very timely manner. I would recommend to all my friends if they want a car to call J questions I had thoroughly. He took care of all paperwork in a very timely manner. I would recommend to all my friends if they want a car to call J.R. @ Colonial! More

I have been a Colonial customer for many years and recommend this dealership to my family and friends on a regular basis. I set out this time to check out a pre-owned Xterra I had my eye on and was gr recommend this dealership to my family and friends on a regular basis. I set out this time to check out a pre-owned Xterra I had my eye on and was greeted by Mike in the lot. Right away I noticed that he was extremely friendly yet did not come off pushy or.... 'cheesy' as some car salesmen have been pegged! He was right there to answer my questions and supported my reluctance to jump right in to a buy, yet facilitated a smooth process through the steps once I was ready. He was courteous and respectful at all times and even appreciated my strange sense of humor! Mike was a car buyers dream and is the most professional and caring salesman I have ever encountered. Our mutual love for the Steelers didn't hurt either... I will continue to recommend Colonial and especially recommend that Mike be personally contacted by anyone I know interested in a new or used car! More

Great experience at Colonial working with Sean and Jim. They went out of their way to find a truck that worked best for our family, and we got a great price and excellent customer service. They went out of their way to find a truck that worked best for our family, and we got a great price and excellent customer service. More

We came to Colonial Auto Center because of Simona Holloway and her excellent reputation of working with customers. She was very knowledgeable about the vehicle and was clear in explaining informatio Holloway and her excellent reputation of working with customers. She was very knowledgeable about the vehicle and was clear in explaining information. She walked us through the car-buying experience with patience and skill. We feel that she is an asset to the dealership. I would recommend her to others who were interested in purchasing a car. [Colonial Auto Center is near our home and has a large display of cars and trucks.] More

I went in looking for a car that was better on gas, roomy for my kids, and the payments were low enough. Maggie Brown listened to my needs and took the time to find me the right car. She worked her magic and for my kids, and the payments were low enough. Maggie Brown listened to my needs and took the time to find me the right car. She worked her magic and got me exactly what I needed. She is so friendly and made me feel at home. But most importantly I made a new friend and my daughter loves her. She is the BEST. I definitely recommend going to colonial auto center you wont be disappointed. Thanks Maggie for everything. More

During this time we have gotten to know Paul quite well and can thoroughly vouch for his character and abilities. We had much in common finding out his wife went to high school with our children. We had so and can thoroughly vouch for his character and abilities. We had much in common finding out his wife went to high school with our children. We had so many wondeful talks and Paul was a pleasure to work with. He always had a smile on his face. Because his pleasant and positive attitude can make the work of buying an auto seem fun and interesting. He always was a professional in his clean squared away appearance. Being retired militay we could both appeciate his hair cut, combed, no tattooes or body pierceing. He was polite and had complete knowledge of all the autos we looked at. He was prompt and returned many calls to us about the car and the price. He was honest with us on the numbers and that we had not gotten at a dealership in Richmond. He made this experience fun and easy. We will definitely recommend Paul and this dealership to our friends. More

Blake was such an awesome salesman. he helped our family tremendously with a trade/purchase. he was diligent, fast, and completely helpful during this process and did not waste any of our time/money/patienc tremendously with a trade/purchase. he was diligent, fast, and completely helpful during this process and did not waste any of our time/money/patience. i would recommend him/Colonial to any of our friends and family. if we ever purchase again i will definitely go to Blake first! More

On a day when most of the used cars and the staff had been sent to JPJ for a big promotion,Felicia had arranged for "my" vehicle to be available at the Colonial Auto Center.She was completely attentive t been sent to JPJ for a big promotion,Felicia had arranged for "my" vehicle to be available at the Colonial Auto Center.She was completely attentive to me ,very professional,very friendly.The car was ready to go and even though I never test drive a vehicle before I buy it ,it was filled,waxed,cleaned and ready for me.She offered to order Cadillac crest mats for me and arranged for me to meet the Cadillac service manager for a minor problem. I was also given a very fair trade-in allowance for my car. I have dealt with Colonial before and I never should have waited so long to come back. Thank you for the royal treatment. Suzanne M Turner More

Michael Gazdik was a very personable, knowledgable and Michael Gazdik was a very personable, knowledgable and friendly sales consultant. I came to Colonial Auto Center after looking at two other d Michael Gazdik was a very personable, knowledgable and friendly sales consultant. I came to Colonial Auto Center after looking at two other dealerships in the same day, I thought I was out of luck until I pulled into this dealership and Michael was waiting outside to greet me. I told him what I was looking for and he directed me to a few cars he thought I would like. I asked many questions and he knew all of the right answers, he allowed me to look at the car myself without trying to be pushy or overbearing ( a stereotype I normally pin on Salesmen). What stood out the most to me was that I told him that this was my first big purchase, my first car, and he understood that/worked with me to get the best deal possible. I really enjoyed that he also allowed my boyfriend and I to test drive the car ourselves, this allowed us to talk about the car and drive it as if it was ours without having someone breathe down your back. Michael overall made me feel very comfortable throughout the whole process and literally worked up to the last second to ensure that I was happy and satisfied with my first car. He continues to stay in touch regarding tags, questions and appointments to get a paint touch up, which as a customer makes me feel great that he enjoys/takes pride in his work. I always dreaded car shopping, and spent six hours at other dealerships before coming to Colonial Auto Center, where I found my car within the first 45 minutes. This pleasant shopping experience is 95% due to the dedication of Michael as a personable sales consultant, and after talking with my boyfriend we both agreed that he was one of the reasons why we felt comfortable about buying my new car that day. I will definitely recommend Colonial Auto Center to my friends that live in Charlottesville and will mention Michaels name as the sales consultant to do business with. Thank you again for the great car shopping experience! More