CMA's Colonial Auto Center
Charlottesville, VA
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456 Reviews of CMA's Colonial Auto Center
Bob Kemp went above and beyond to ensure that we were pleased. He was responsive, knowledgeable and accommodating. Bob did all he could to provide us with information and access to the vehicles we were i pleased. He was responsive, knowledgeable and accommodating. Bob did all he could to provide us with information and access to the vehicles we were interested in but allowed us to make our own decision. More
We called ahead and told Felicia Schultz what we were looking for. She had two cars waiting and both met our needs. She had answers to almost all our questions. They stated a price, we made a counter looking for. She had two cars waiting and both met our needs. She had answers to almost all our questions. They stated a price, we made a counter offer, they accepted, we bought a Honda Pilot. Watch out for Scott Draper. He's an excellent salesman and you had better have done your homework before you sit down with him to talk financing and extras. He offered financing that matched what we had already arranged so it was done same day, on site. We had planned not to buy extended warranty but his third offer was too good to pass up. Tax, tags, and title were all included with no surprise charges. We are very happy with our new (used) car, we were well treated and feel we got a fair deal. We have recommended Colonial Auto Sale to friends. More
Had a great experience purchasing this car thru Colonial. We are a non profit located in Northern Virginia and did this whole transaction over the phone and internet. I gave them a budget and asked for the We are a non profit located in Northern Virginia and did this whole transaction over the phone and internet. I gave them a budget and asked for the best deal including taxes and tags and they accomplished this. I am very impressed with the professionalism and care I received without even having to leave my desk. More
Our sales rep, Shawn Crawford, is extremely pleasant to interact with, and made the entire shopping and purchase experience as easy as possible. We'll strongly consider dealing with him again for our next interact with, and made the entire shopping and purchase experience as easy as possible. We'll strongly consider dealing with him again for our next vehicle purchase. Colonial in general seemed to be a relatively well run business, but Shawn was clearly the strongest link in the chain. More
The service was exceptionally Great..Mr..Kennedy as well as Mr.Johnson was very professional,courteous and welcoming..they answered all my questions,my overall experience was outstanding. I love my car as Mr.Johnson was very professional,courteous and welcoming..they answered all my questions,my overall experience was outstanding. I love my car More
Paul was easy to work with and I would recommend him to anybody looking for a new ride. Paul and Sales Manager Mike worked with me to make sure that I received the best possible deal. anybody looking for a new ride. Paul and Sales Manager Mike worked with me to make sure that I received the best possible deal. More
from the start maggie was very professional. she was very prompt in her internet communications back to me. she was curtious, no hassel very business driven, did everything she committed to. when i closed th prompt in her internet communications back to me. she was curtious, no hassel very business driven, did everything she committed to. when i closed the deal she had all paper work ready and was very organized. More
We have used Hal for many years to purchase our vehicles. First and foremost, we trust him. He knows what we like, what we can afford and his customer service is excellent!! He gets the best deal for us an First and foremost, we trust him. He knows what we like, what we can afford and his customer service is excellent!! He gets the best deal for us and delivers the vehicle right to our front door. What more could we ask for??We recommend Colonial Auto Center and Hal Tibbs! More
By far, the best car-buying experience I've ever had. Because I work in Richmond, I had to do most of the communicating via email and Maggie was responsive and patient with me the whole time. In fact, sh Because I work in Richmond, I had to do most of the communicating via email and Maggie was responsive and patient with me the whole time. In fact, she put me at such ease that I had no qualms about buying a new Altima from her without even seeing it in person first! To top things off, taking to Maggie was like talking to a friend that I've known for years. Colonial Auto Center has earned a lifelong customer in me! Thank you! More