CMA's Colonial Auto Center

Had a little trouble with the online process at first via cars.com and the Colonial website, but once I was able to start working with Shawn, I had a wonderful experience. Super nice guy and he didn't beat a cars.com and the Colonial website, but once I was able to start working with Shawn, I had a wonderful experience. Super nice guy and he didn't beat around the bush about their process or how they do business and we quickly came to terms on the car, which was in great condition and sold at a great price. Scott was great getting us out the door late on NYE and we are very happy with our experience. As a bonus, the car only came with one key and Shawn had tried to contact the original owner who could not find the 2nd key. Shawn offered assitance calling the Hyundai dealer to help me with getting the second key, but before i got around to that, 2 days later, Shawn called me up saying the previous owner did find that 2nd Key and that i could come pick it up. More

Our buying experience with Mr. Crowley couldn't have been any more perfect. From start to closing the deal he took the time to answer all of our questions and concerns. When we wanted to test drive ju been any more perfect. From start to closing the deal he took the time to answer all of our questions and concerns. When we wanted to test drive just one more vehicle he explained just what was different about the specific vehicle. Mr. Crowley is knowledgable, courteous and patient during our entire buying experience and he is an asset to Colonial Auto Centers sales force. More

Working with Blake Rouse was a pleasure. He was very prompt in responding to my email inquiries. Blake quoted me a fair internet price which we both agreed on. However Mr Rouse's ability to provide a gr prompt in responding to my email inquiries. Blake quoted me a fair internet price which we both agreed on. However Mr Rouse's ability to provide a great experience for the buyer was hampered by his manager Warren Polson. Mr Polson did not agree with the quoted price and tried to increase the price. Since Blake and I had a prior agreement on the internet price I was unwilling to renegotiate a higher price with his manager. The manger's response to my refusal to negotiate was arrogant and unprofessional and certainly NOT an example of how to treat a customer. Also the inefficient and very time consuming process of Blake having to make multiple trips back and forth to get direction from is manager was quite annoying for me the customer. At one point I was very close to walking out of the store due to my frustration with the whole process. Colonial Auto Center certainly had the opportunity to providing me with an outstanding experience but unfortunately they fell short. It is with reluctance that I would recommend this dealership. However I believe that the potential exists for Colonial to provide a great experience. More

I was very impressed with Chris and my whole Colonial experience. I never felt pressured in any way to make a decision. I came away very happy with my purchase and I love my 2013 Nissan Altima! experience. I never felt pressured in any way to make a decision. I came away very happy with my purchase and I love my 2013 Nissan Altima! More

Shawn was very helpful - we liked his low-key, no pressure, honest and friendly approach. In fact, we probably appreciated him to our disadvantage as we probably "left money on the table" in our offe pressure, honest and friendly approach. In fact, we probably appreciated him to our disadvantage as we probably "left money on the table" in our offer to purchase! The one down side to our experience was that it took six hours to complete the purchase and walk out the door - from 9 a.m. when Shawn showed us two vans, to leaving in the Toyota Sienna. Since there was not a lot of business activity the day after Christmas, we were surprised by that. More

The staff was extremely helpful throughout the whole process of my decision to lease a new vehicle. I spent over a week e-mailing Mr. Blake Rouse and he gave me all the information that was necessary fo process of my decision to lease a new vehicle. I spent over a week e-mailing Mr. Blake Rouse and he gave me all the information that was necessary for my decision making process. In addition, they were extremely courteous when I changed my mind several times leading up to my visit. Bring that I am from more than 2 hours away from the dealership, I knew through the continuous conversations that I was making the right decision to come to Colonial Auto Mall. More

Blake was amazing to work with and found me the perfect fit for my family and my budget! I was fortunate to work with him on purchasing my first car! fit for my family and my budget! I was fortunate to work with him on purchasing my first car! More

Traveled out of state for a low mileage used vehicle at Colonial Auto Center. Bob Kemp took good care of my auto needs & made it worth my trip. I would highly recommend them if you are vehicle shopping. Colonial Auto Center. Bob Kemp took good care of my auto needs & made it worth my trip. I would highly recommend them if you are vehicle shopping. More

Colonial made it very easy and effortless to purchase a vehicle. Blake was very helpful and worked with me on buying my Sport Trac. I love it. Everyone that I spoke to at Colonial were very friendly. I wou vehicle. Blake was very helpful and worked with me on buying my Sport Trac. I love it. Everyone that I spoke to at Colonial were very friendly. I would definitely recommend them to anyone in search of a new vehicle. More

I recently purchased a 2014 Nissan Altima; I love the car and had a great experience with Colonial Nissan. This was my first car purchase and I wanted to assure it was the best fit for me. Bob Kemp at Coloni and had a great experience with Colonial Nissan. This was my first car purchase and I wanted to assure it was the best fit for me. Bob Kemp at Colonial did a wonderful job helping me with this. He is for the customer and that meant a lot to me. I would highly recommend Colonial and Bob Kemp. If you are looking for a car and want the best customer service Colonial is the place to go. My dad purchased a truck from Colonial, May of this year and had the same experience as I did. He is the one who directed me to Colonial and Bob. I could not be happier with my new car and my first car shopping experience! More