
CMA's Colonial Auto Center
Charlottesville, VA
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458 Reviews of CMA's Colonial Auto Center
I was on the market for a car for 4 weeks before a co-worker referred me to Bob. I was already frustrated from previous dealerships and salesmen so I wasn't going to Colonial with an open mind. I was co-worker referred me to Bob. I was already frustrated from previous dealerships and salesmen so I wasn't going to Colonial with an open mind. I was impressed as soon as I arrived. I was greeted by a friendly salesman (I didn't get his name) who happily and quickly found Bob for me. I didn't wait long for Bob to arrive to show me around. He didn't try to sell me something I didn't want and was not pushy like other salesmen I had encountered a other dealerships. He made my car shopping experience comfortable. I did eventually find a car but did not want to go over what I budgeted for. Bob was really understanding, and again, was not pushy at all. I walked away from that car but a few days later, I came back to finally purchase it. I felt comfortable paying a little over what I had planned because of the excellent customer service and knowledge of the employees there. More
Mr. William Childress was a pleasure to work with and a special thanks to Mr. Van Johnson. Very pleased with my purchase ! Will return to same dealership for next vehichle ! special thanks to Mr. Van Johnson. Very pleased with my purchase ! Will return to same dealership for next vehichle ! More
Having had some negative car-buying experiences in the past, I went to Colonial Auto Center a bit skeptical and cautious. I had found the car I was interested in online, and Colonial was closest to me. I past, I went to Colonial Auto Center a bit skeptical and cautious. I had found the car I was interested in online, and Colonial was closest to me. I was greeted promptly and in a very friendly manner by Shawn Crawford. He was super to work with throughout the entire process. He introduced me to the manager, Warren Polson, who was also friendly. They both were great in working out the price and details of the sale. I did not feel pressured at all. I would definitely return here in the future. More
This was a seamless process. Bob had the three vehicles I wanted to try out lined up and ready to go! Once I chose the vehicle I wanted, a Nissan Murano, the paperwork went much quicker than I remember at I wanted to try out lined up and ready to go! Once I chose the vehicle I wanted, a Nissan Murano, the paperwork went much quicker than I remember at another dealer with the car that I was trading in. Overall a great experience!! More
Chris and I have sent many emails before I went to Colonial Nissan, because it is not convenient for me to go there. Chris told me a lot of information including OTD price about the 2013 Sentra, which Colonial Nissan, because it is not convenient for me to go there. Chris told me a lot of information including OTD price about the 2013 Sentra, which makes our deal smooth. The vehicle is very good, so is the service. More
Great, not pushy and friendly service .Very good with giving you time to make decisions .Really makes the customer feel like they are the boss and you are working for them. Thanks Colonial Great Job!!!!! giving you time to make decisions .Really makes the customer feel like they are the boss and you are working for them. Thanks Colonial Great Job!!!!! More
This was our third purchase fromColonial, all from Simona, and are very happy with our cars! Simona is fantastic. She is very helpful and will go out of her way to make her customers happy. The onl Simona, and are very happy with our cars! Simona is fantastic. She is very helpful and will go out of her way to make her customers happy. The only negative about our experience is the wait time to sign the papers. I would suggest that Colonial hire more people to help in that department. The last two times we seemed to wait for hours just to sign our names. Other than that, our experience is great. The only reason we go to Charlottesville is to shop at Colonial Auto Center with Simona! More
Great to work with not a high pressure but concerned to help me in my truck selection. Met with him twice to get questions answered and each time he was more than helpful. At the closing he took the time t help me in my truck selection. Met with him twice to get questions answered and each time he was more than helpful. At the closing he took the time to answer and show me how everything worked and was not in a hurry to move on. I had trouble with a tire on the way home and I called and he was there at the service desk waiting and wanted to help. It was a pleasure dealing with your company and seeing this is the first GM product I have ever owned. I will come back for sure the next time. Thanks More
I had been looking at Cadillac's for months, when I came upon a 2013 xts online. I called paul, and went to charolettesville from Lynchburg on December 20. Paul was real nice and I got a really good p came upon a 2013 xts online. I called paul, and went to charolettesville from Lynchburg on December 20. Paul was real nice and I got a really good price on the vehicle and purchased it. I am happy with it, and if I decide to trade, I will definitely ask for Paul. Thanks Paul. Diane Moore Lynchburg virginia More
Thanks Bob you made our buying the Nissan Sentra a great experience. You worked with us on the price and The Nissan Sentra was in stock. We will be returning for other vehicle soon. experience. You worked with us on the price and The Nissan Sentra was in stock. We will be returning for other vehicle soon. More