CMA's Colonial Auto Center

Not a Scary Dealership I always get nervous when a big investment is in play and this time was no different. I was incredibly anxious and worried about the car but Michael a I always get nervous when a big investment is in play and this time was no different. I was incredibly anxious and worried about the car but Michael and Scott reassured me and walked me through every step of the way. The staff here isn't trying to swindle your money or make a profit off of your ignorance when buying a new car. I really appreciated how friendly and welcoming the staff was. More

Loving my new Altima! I had just had my previous car totaled, and in a panic, I took a friend's advice and went to see Bob at Colonial Nissan. Bob is incredibly friendly, d I had just had my previous car totaled, and in a panic, I took a friend's advice and went to see Bob at Colonial Nissan. Bob is incredibly friendly, down to earth and sells with integrity. I felt from the beginning that he had my best interests at heart. I went into the transaction with a negative attitude of thinking that I wasn't going to get a solution together, but I walked out with a brand new car, staying close to my budget, and feeling really, really good about my experience. I HIGHLY recommend Bob Kemp and Van Johnson to anyone shopping for a vehicle: their service and care is exemplary. More

Great experience purchasing a used car. Our salesperson Bobby Sandell ,was very professional, during the entire process. He was easy to talk to, and more than willing to answer our numerous Our salesperson Bobby Sandell ,was very professional, during the entire process. He was easy to talk to, and more than willing to answer our numerous questions. I would recommend him to our family and friends. My husband and I agreed that this was the most pleasant experience we have had, as respects purchasing a vehicle. More

Drove from Baltimore to get our New to us Truck Shawn C. provided excellent customer service from the first phone call to closing the deal late on a Thursday night. Levi worked with us to provide f Shawn C. provided excellent customer service from the first phone call to closing the deal late on a Thursday night. Levi worked with us to provide financing that beat the rates I was pre-approved for by my lender. I would make the drive again to do business with this dealership. More

For a senior citizen, a great lifetime experience Colonial Auto Center, Mrs. Simona Holloway-Warren treated me very professional during the vehicle purchase, which included listening to my wishes o Colonial Auto Center, Mrs. Simona Holloway-Warren treated me very professional during the vehicle purchase, which included listening to my wishes on a used vehicle and disposing of my former vehicle. I have never met that number of team members at any dealership, from receptionists to service staff. Simona was very senior citizen conscience in explaining and answering my questions, also limiting walking due to my mobility. It was a wonderful experience from initial call to driving off the lot. Satisfied customer, French T. Jackson More

Highly recommended! Sam provided an elevated level of customer service that is comparable to none! He was personable, patient, and truly exemplified what it takes to exce Sam provided an elevated level of customer service that is comparable to none! He was personable, patient, and truly exemplified what it takes to excel in the area of customer service. I truly felt his ultimate goal was to make the customer happy and I can honestly say that he made my car buying experience the best EVER! I would highly recommend visiting Sam if you're looking to buy a car - new or used! More

Went in for one, out with two. We went in looking for a single vehicle, and left with two. Chris Wood helped us with a new truck purchase, and I couldn't leave the lot without the We went in looking for a single vehicle, and left with two. Chris Wood helped us with a new truck purchase, and I couldn't leave the lot without the car that caught my eye. He walked us through the process and couldn't have made it any easier for us to leave with our vehicles that evening! Thanks to the whole team who stayed late that night to help us get on the road! More

A Very Professional and Helpful Team I am very happy with my experience at Colonial Auto Center. Sam is a very helpful and professional salesman. I wanted a Nissan Rogue SV that was not I am very happy with my experience at Colonial Auto Center. Sam is a very helpful and professional salesman. I wanted a Nissan Rogue SV that was not on the lot. Sam found one for me right away at the price I wanted. More

Great truck buying experience Had a great buying experience with Shawn. His prior Ford knowledge made the sale go more smoothly. He was very friendly, and worked really hard to sea Had a great buying experience with Shawn. His prior Ford knowledge made the sale go more smoothly. He was very friendly, and worked really hard to seal the deal. We appreciate his hard work and wish him well with his future. Scott, made the signing of the paperwork very simple and was very friendly. Thank you. The Butterworth Family More

2nd time around With new age technology I was able to locate a vehicle I liked and could afford online. Received a call the following day to set up an appointment to With new age technology I was able to locate a vehicle I liked and could afford online. Received a call the following day to set up an appointment to see it in person and test drive, the vehicle was ready and waiting when I arrived and dealer was very pleasant to deal with. Test drove it for 2 days to be sure I wanted it 100% , even though my heart was set when I walked in :) I was skeptical about trading in my truck after 10 years of history with it but knew it was time for an upgrade and Sam made me feel ok with it even though I was scared of a payment after so many years without one! Van worked miracles to get my payments where I needed them and gave pointers for rebuilding my credit which was low from bankruptcy and foreclosure. The few things I requested were done quickly within a week and each time I returned my new vehicle was washed and filled with gas, plus was given a rental while the towing package was installed .This was awesome as with snow and recent salt roads it was filthy, lol I was confident I wanted to purchase from colonial because of my first experience 15 years prior. I had been to other dealers and would never go back even if they had a car I wanted but would highly recommend Colonial Auto to anyone customer service all around was top notch. More