CMA's Colonial Auto Center

A Very Professional and Helpful Team I am very happy with my experience at Colonial Auto Center. Sam is a very helpful and professional salesman. I wanted a Nissan Rogue SV that was not I am very happy with my experience at Colonial Auto Center. Sam is a very helpful and professional salesman. I wanted a Nissan Rogue SV that was not on the lot. Sam found one for me right away at the price I wanted. More

Great truck buying experience Had a great buying experience with Shawn. His prior Ford knowledge made the sale go more smoothly. He was very friendly, and worked really hard to sea Had a great buying experience with Shawn. His prior Ford knowledge made the sale go more smoothly. He was very friendly, and worked really hard to seal the deal. We appreciate his hard work and wish him well with his future. Scott, made the signing of the paperwork very simple and was very friendly. Thank you. The Butterworth Family More

2nd time around With new age technology I was able to locate a vehicle I liked and could afford online. Received a call the following day to set up an appointment to With new age technology I was able to locate a vehicle I liked and could afford online. Received a call the following day to set up an appointment to see it in person and test drive, the vehicle was ready and waiting when I arrived and dealer was very pleasant to deal with. Test drove it for 2 days to be sure I wanted it 100% , even though my heart was set when I walked in :) I was skeptical about trading in my truck after 10 years of history with it but knew it was time for an upgrade and Sam made me feel ok with it even though I was scared of a payment after so many years without one! Van worked miracles to get my payments where I needed them and gave pointers for rebuilding my credit which was low from bankruptcy and foreclosure. The few things I requested were done quickly within a week and each time I returned my new vehicle was washed and filled with gas, plus was given a rental while the towing package was installed .This was awesome as with snow and recent salt roads it was filthy, lol I was confident I wanted to purchase from colonial because of my first experience 15 years prior. I had been to other dealers and would never go back even if they had a car I wanted but would highly recommend Colonial Auto to anyone customer service all around was top notch. More

Colonial auto center Charlottesville Friendly, fair and honest. Bob is a straight shooter. Helped get us in the vehicle we wanted at the price we wanted. I would definitely do business ag Friendly, fair and honest. Bob is a straight shooter. Helped get us in the vehicle we wanted at the price we wanted. I would definitely do business again with Bob Kemp. More

THANK YOU! We enjoyed our experience with William Childress! He is very professional and knew exactly what we wanted in a new vehicle. After shopping around ot We enjoyed our experience with William Childress! He is very professional and knew exactly what we wanted in a new vehicle. After shopping around other dealerships, we returned to Colonial Auto and worked with William Childress. There were no high pressure sales! William was committed to finding the vehicle we wanted. A big thanks to Jim Childress for researching and helping us to find the right vehicle. Van Johnson make financing easy and simple. Thank you all for showing a high level of professionalism during our entire process of buying our new 2015 Acadia! More

1500 2000 Chevrolet Silverado I was very pleased with the level of professionalism that Mr. Bob Kemp presented on the day that my wife Had stop by , After shopping at one other de I was very pleased with the level of professionalism that Mr. Bob Kemp presented on the day that my wife Had stop by , After shopping at one other dealerships before coming here, it was his commitment to customer service, on such a cold day I feel is what led me to finding this 1500 2000 Chevrolet Silverado, Mr. Bob kemp and Mr. Van Johnson we thank them for the level of professionalism that was shown. Thank you More

Superior Service and Customer Loyalty I was extremely impressed with the dedication that Mr. Van Johnson devoted to getting me in the right car. After shopping at several other dealerships I was extremely impressed with the dedication that Mr. Van Johnson devoted to getting me in the right car. After shopping at several other dealerships it was his loyalty to finding a way to get me in the vehicle that best suited my needs. Thanks to Van and Bob Kemp I currently own a brand new 2014 Nissan Sentra. Thanks guys for your exceptional service and loyalty to your customers. I would recommend this dealership to anyone. I couldn't have asked for a more personable experience! You all have gained my loyalty as my number one dealership. McKinley Jones More

Overall Vehicle Purchase After two unpleasant experiences with our local Nissan Dealerships, we contacted Colonial and were lucky enough to be directed to Bob Kemp. I explain After two unpleasant experiences with our local Nissan Dealerships, we contacted Colonial and were lucky enough to be directed to Bob Kemp. I explained our experiences and that I wanted an honest, bottom-line price without the sales pitch. He provided exactly that. We met the next day and purchased the vehicle. Mr. Kemp and Mr. Draper went out of their way to make our purchasing experience most enjoyable. Colonial Auto, Mr. Kemp and Mr. Draper restored our faith and confidence in purchasing vehicles. More

Service and sales Just after the purchase of our vehicle I posted my comments on the outstanding treatment we received. Well, no one likes to have a problem with a veh Just after the purchase of our vehicle I posted my comments on the outstanding treatment we received. Well, no one likes to have a problem with a vehicle they just purchased. However; a gremlin decided to raise its ugly head and provide us with a problem. So two days after our purchase we are back to see if they might capture and remove the gremlin! Again, I cannot say enough about our treatment. It seemed that everyone we encountered appeared to be more upset over this than we were. Bob Kemp told us as we departed Colonial, the day we purchased the vehicle, to always remember he worked for us as long as we owned this vehicle, and believe me he has shown he meant just that. During the time the vehicle was in service I received updates daily from Bob. Now as to the Service Department. Nick Kennedy and his crew set forth to locate and remove the gremlin that was causing the problem, and while doing this supplied us a vehicle to use during the time our vehicle was being tended to. I am very happy to report the problem was located and fixed, and in addition they went further and replaced some other items they felt may have been affected, even though the test indicated these items were operating fine. I would also point out that while Bob Kemp stayed in touch daily so did Nick. We did purchase an extended warranty on our vehicle. Colonial did not use or charge this to our extended warranty, instead they took the position that during the inspection of the vehicle if this problem had been detected they would have addressed it before it was put on the line for sale!! How refreshing.....honesty!!!!!!!!! Everyone involved in this issue went the extra mile and captured and removed the gremlin from under the hood! When Colonial says they treat you like a family member, that is exactly what they do. This has been an outstanding experience of loyalty to the customer.....keep it up Colonial!!!!!!! More

Incredible Dealership and Staff Our salesman Shawn Crawford was a true joy to work with. He worked with me for close to 7 days over the phone, via email, and in-person to find the pe Our salesman Shawn Crawford was a true joy to work with. He worked with me for close to 7 days over the phone, via email, and in-person to find the perfect car to fit our budget. He single-handedly restored my confidence in Nissan (I had a terrible experience at a Nissan dealership in New Jersey back in 2007) and he just may be the only salesman we use going forward. We have already recommended him to a few people and will be going back to him soon for our second car! More