CMA's Colonial Auto Center
Charlottesville, VA
Filter Reviews by Keyword
By Type
454 Reviews of CMA's Colonial Auto Center
one of the best buying experiences i have ever has!!!! thanks to william "chili" childress and colonial auto group! From the first minute i talked to chili to driving off in our new 2016 pathfinder he was thanks to william "chili" childress and colonial auto group! From the first minute i talked to chili to driving off in our new 2016 pathfinder he was upfront and honest. Everything we discussed and agreed to thru phone conversations and texting was exactly how the deal went down. No last minute changes or extra thrown in charges. Excellent place to buy a vehicle. I will be back!!!! Thanks again! More
Awesome Experience! Bob Kemp is wonderful, he seems to genuinely care about the customer. The entire experience, from searching on their website to going to Colonial to Bob Kemp is wonderful, he seems to genuinely care about the customer. The entire experience, from searching on their website to going to Colonial to look at it - to test driving and finally making my decision everyone at the dealership was patient and not pressuring in the slightest. It was a smooth transaction from beginning to end. We Will definitely buy from Colonial again. More
Took my vehicle in for service only to be told I need a AC c My Infiniti QX56 was brought in for a check for low Freon, I was charged for refilling the Freon in my vehicle and told that it was fixed. 5 Weeks lat My Infiniti QX56 was brought in for a check for low Freon, I was charged for refilling the Freon in my vehicle and told that it was fixed. 5 Weeks later and some 28 miles later I'm told that I need a new AC compressor. Why wasn't I told that at the beginning before charging me for something that it wasn't? They are Rip off's in that repair shop!!!! Coincidentallymy daughter went there to have her vehicle looked at and was told that she needed a complete tune up, only problem is the car has already had a complete tune up at 80,341 miles and it was done by Saab, the car has 80,962 miles on it. It was time for a oil change is why the service engine light came on. Warning: stay away unless you want to get ripped off!!!!! More
Wonderful Experience! Bob Kemp was great. Honest & fair. No haggling, no pressure. Same with Mike. Very friendly guys. Easy financing. Would definitely purchase from Bob Kemp was great. Honest & fair. No haggling, no pressure. Same with Mike. Very friendly guys. Easy financing. Would definitely purchase from this place again. More
Very Pleasant Car Buying Experience Purchased a new Altima. Shopped several Nissan dealerships online and none could compete with the price and service of Colonial. We were able to com Purchased a new Altima. Shopped several Nissan dealerships online and none could compete with the price and service of Colonial. We were able to complete most of the transaction through emails and texts, which suited our busy and hectic schedule perfectly. The deal was exactly as it was stated and the car was delivered exactly as we wanted it with no surprises. This made for an extremely easy and stress-free transaction. Maggie treated us more like old friends than new customers. We had to travel about an hour away from home to purchase from this dealership, but it was well worth the trip! We will definitely buy from Maggie Brown and Colonial Nissan again! And we would highly recommend them to anyone looking to purchase a new vehicle! Thanks Maggie Brown and Colonial Nissan for such a great car-buying experience! More
Buying a car We worked with Amonte Harvey. He was very personable. We had been to several dealerships that day and just wandered into Colonial. We were very ple We worked with Amonte Harvey. He was very personable. We had been to several dealerships that day and just wandered into Colonial. We were very pleased with the service and friendly atmosphere in the showroom. Amonte was very pleasant, making sure we had all our questions answered. It was a quiet and friendly process. I have found as I have gotten older that many people tend to ignore you or act like you don't understand the process. Amonte was wonderful. He showed a real interest in what we wanted. A good experience. We will definitely recommend you to our friends. Bob and Brenda Johnson More
Greatest experience ever in purchasing a car My experience with buying a used car from a large dealer wasn't as stressful as I had anticipated. I was connected with Amonte Harvey who is very per My experience with buying a used car from a large dealer wasn't as stressful as I had anticipated. I was connected with Amonte Harvey who is very personable & not a pushy old style salesman. If I had a question about the vehicle I was interested in, if he didn't know the answer, he got the answer for me in a short amount of time. Came away from Colonial with a great 2005 Ford Escape that Colonial made sure the car was safe & clean and a salesman whom made sure that I was satisfied with my purchase. More
Attention to derail My husband and I purchased a 2013 Jeep Grand Cherokee from Colonial Auto Center last week. We worked with Amonte Harvey who was tremendous. He stayed My husband and I purchased a 2013 Jeep Grand Cherokee from Colonial Auto Center last week. We worked with Amonte Harvey who was tremendous. He stayed late to make sure all of our needs and wants were met before driving off in our new car. His attention to detail to make sure we viewed multiple vehicles instead of settling was very insuring. I recommend Amonte to everyone! More
awesome Scott Draper and Brian Logan are consummate professionals!!! Very polite,knowledgeable; kind; and efficient!! this is my third car I have bought from Scott Draper and Brian Logan are consummate professionals!!! Very polite,knowledgeable; kind; and efficient!! this is my third car I have bought from Colonial and im sure I will be back when im in the market for anew or used car!!!! Sincerely Russell Testerman RN BSN. More
Great Nissan Rogue Purchase Bob Kemp was a great salesman without being the pushy salesman of old. He spent time with us during our first visit and walked us all around looking a Bob Kemp was a great salesman without being the pushy salesman of old. He spent time with us during our first visit and walked us all around looking at multiple vehicles even though we clearly told him that first night we were not purchasing a vehicle that day. He let me know that we could call or email ahead and he would get a test drive set up for us. When we went back a couple of days later he was informative and helped me understand all of the gidgets and gadgets that were included in the 2016 Rogue SV premium package. The test drive was informative as well, Bob had me do some parking and backing up to show the back up camera and the 360 degree view of the entire car during that process. The negotiating stage was shorter than usual with the offer and final deal being an outstanding deal for us. Bob made the car buying experience exciting and fun! More